Forrester Research

Forrester Research, Inc. engages in the provision of advisory services. It operates through the following business segments: Research, Consulting, and Events. The Research segment includes the revenues of the research, connect, and analytics products. The Consulting segment consists of project consulting organization. The Events segment refers to developing and hosting in-person and virtual events. The firm serves the business-to-business marketing, sales, information technology, business-to-consumer marketing, and customer experience sectors. The company was founded by George F. Colony on July 7, 1983 and is headquartered in Cambridge, MA.

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Earnings data Q3 2023

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Earnings data Q1 2024

Earnings data Q2 2024

Earnings data Q3 2024

Earnings data Q4 2024

Forrester Research reports resilient 2022 performance and outlines growth strategies

Forrester Research showed resilience in 2022 with revenue and EPS growth despite challenges. Progress with Forrester Decisions and events business bodes well for future growth.
Anticipated slow start in 2023 requires a focus on driving CV growth and optimizing key business areas. Sales culture and customer-centric strategy remain pivotal for success.
Management's financial outlook for 2023 includes revenue of $518-538 million, operating margins of 12-13%, and EPS of $2.25-2.45. Capital allocation priorities focus on business reinvestment and potential acquisitions.
Analyst questions during the call highlighted economic impacts, client transitions, and attracting new clients. Forrester's strategic focus on new business sectors and high-performing sales culture is key for sustained growth.

Forrester Research faces revenue decline in Q1 2023 amidst restructuring

Forrester Research navigated a challenging Q1 2023 marked by revenue decline and restructuring efforts. Despite macroeconomic headwinds, the company remains optimistic about the future, emphasizing the potential of Forrester Decisions and the dedication of its sales force. Management's disciplined approach to cost savings and capital allocation positions Forrester for future growth.

Forrester Research adapts to tech recession, eyes AI and regional growth

Forrester Research navigated challenges in Q2 2023, focusing on innovation, client-centric solutions, and cost management to drive long-term value.
Despite revenue and profitability declines, Forrester showcased strengths in generative AI, sales force improvements, and product enhancements.
Opportunities lie in leveraging generative AI, expanding events business in key regions, and enhancing client relationships through sales force initiatives.
Strategic adjustments in revenue guidance and operating margins reflect Forrester's proactive approach to addressing market challenges and opportunities.

Forrester Research reports mixed Q3 results, focuses on innovation and growth

Forrester Research faces challenges in revenue and profitability but shows strengths in Forrester Decisions adoption and AI innovation.
Opportunities lie in expanding event revenues, improving sales processes, and leveraging long-term growth trends.
Strategic adjustments and a focus on innovation will be key for Forrester to navigate the evolving market landscape and drive future success.

Forrester Research exceeds revenue estimates, focuses on strategic growth initiatives

Forrester Research navigated revenue challenges by focusing on Forrester Decisions platform, cost reductions, and strategic initiatives. Despite declines, the company exceeded revenue estimates and aims for sustainable growth in 2025 amidst economic and technology challenges.

Forrester Research tackles revenue decline, eyes growth in AI solutions

Forrester Research faces financial challenges with revenue and income declines in Q1 but shows strength in client retention and product demand.
Opportunities lie in leveraging Generative AI and high-performance IT research demand, focusing on net contract value growth, and meeting revenue guidance.
Successfully navigating challenges and capitalizing on opportunities will be crucial for Forrester Research's financial performance and growth in 2024.

Forrester Research reports mixed Q2 results, focuses on growth strategies

Forrester Research's Q2 2024 performance showed growth in contract value bookings but faced challenges in events revenue and profitability.
New product enhancements and leadership additions signal a commitment to innovation and organizational development.
While facing financial challenges, Forrester remains focused on long-term growth strategies and opportunities for 2025.
Revised revenue guidance and a negative cash flow highlight the need for strategic adjustments to meet financial targets.

Forrester Research reports mixed Q3 results, focuses on Forrester Decisions

Forrester Research's Q3 performance was mixed, with a strong emphasis on Forrester Decisions migration and new AI services. Challenges in revenue and contract value were addressed, along with opportunities in tech budget increases and sales team training. Executives highlighted the importance of client feedback and go-to-market strategy for future growth.

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Forrester Research, Inc. (NASDAQ:FORR ) Q2 2024 Earnings Conference Call July 30, 2024 4:30 PM ET Company Participants Ed Bryce Morris - Vice President of Corporate Development and Investor Relations George Colony - Chief Executive Officer Chris Finn - Chief Financial Officer Nate Swan - Chief Sales Officer Carrie Johnson - Chief Product Officer Conference Call Participants Anja Soderstrom - Sidoti & Company, LLC Vincent Colicchio - Barrington Research Associates Operator Good afternoon, and thank you for standing by. Welcome to Forrester's Second Quarter 2024 Conference Call.

Forrester Research, Inc. (FORR) Q2 2024 Earnings Call Transcript

Although the revenue and EPS for Forrester Research (FORR) give a sense of how its business performed in the quarter ended June 2024, it might be worth considering how some key metrics compare with Wall Street estimates and the year-ago numbers.

Forrester Research (FORR) Q2 Earnings: Taking a Look at Key Metrics Versus Estimates

Forrester Research (FORR) came out with quarterly earnings of $0.68 per share, missing the Zacks Consensus Estimate of $0.70 per share. This compares to earnings of $0.94 per share a year ago.

Forrester Research (FORR) Q2 Earnings Lag Estimates

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester Research, Inc. (Nasdaq: FORR) today announced financial results for the second quarter ended June 30, 2024, with contract value (CV) at $323.0 million, down 3% compared with the prior year. “We are pleased with the progress we made this quarter with our product migration, and we are on track to hit our target of 80% of CV on the Forrester Decisions platform by year-end. CV metrics continue to stabilize, we have added significant enhancements to the p.

Forrester Research Reports 2024 Second-Quarter Financial Results

LONDON--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced the full conference agenda for its B2B Summit EMEA event being held in London and digitally on October 7–9, 2024. This year, B2B marketing and sales leaders are navigating several headwinds, including economic uncertainty, shifting buyer behaviours, and evolving customer expectations. At B2B Summit EMEA, marketing and sales leaders will explore new research, models, and insights to drive growth in an ever-evolving, competitive ma.

Forrester Announces Full Conference Agenda For B2B Summit EMEA 2024

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced the appointment of Bob Bennett, a serial entrepreneur with extensive experience in leading profitable high-growth technology companies, to its board, effective immediately. Bob joins the board following the appointment of Cory Munchbach, a marketing strategy and technology expert. These additions bring Forrester's board of directors to nine members, with incumbent member Gretchen Teichgraeber retiring in May. Bob co-fou.

Forrester Appoints Seasoned Entrepreneur And Technology Veteran Bob Bennett To Its Board

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced the full conference agenda for Technology & Innovation Summit North America 2024, being held in Austin, Texas, and digitally, September 9–12, 2024. The Summit merges two Forrester events — Data Strategy & Insights and Technology & Innovation Summit — to bring leaders from these functions together to leverage data-driven insights that accelerate business outcomes. While tech and data leaders remain firm belie.

Forrester Announces Full Conference Agenda For Technology & Innovation Summit North America 2024

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester Research, Inc. (Nasdaq: FORR) will broadcast its second-quarter earnings conference call at 4:30 p.m. ET on July 30, 2024. The call will be available at Forrester.com. Investors who wish to hear the call should log on at least 15 minutes prior to the broadcast. Participants may pre-register for the call here. Instructions are provided to ensure that the necessary audio applications are downloaded and installed. Users can obtain these programs at no c.

Forrester Research To Broadcast Its 2024 Second-Quarter Earnings Conference Call

ATLANTA--(BUSINESS WIRE)--Cyble, the leading provider of AI-driven cybersecurity solutions, has been recognized by Forrester (Nasdaq: FORR) in its report, The Attack Surface Management Solutions Landscape, Q2 2024. This report offers valuable insights for organizations seeking to evaluate and select an attack surface management (ASM) solution that aligns with their unique attack surfaces and threats. It provides an overview of the ASM solutions market, explores the value that security and risk.

Cyble Recognized in The Attack Surface Management Solutions Landscape Report

CAMBRIDGE, Mass.--(BUSINESS WIRE)--According to Forrester's (Nasdaq: FORR) The Top 10 Emerging Technologies In 2024 report, generative AI (genAI) for visual content, genAI for language, TuringBots, and IoT security are the top emerging technologies that will deliver the most immediate ROI for businesses in 2024 and beyond. With new technologies emerging seemingly every day, business and technology leaders need to time those investments based on value, risk, and potential payout timelines. Forre.

Forrester's Top 10 Emerging Technologies For 2024: GenAI, TuringBots, And IoT Security Poised To Deliver The Fastest ROI

WILMINGTON, Del.--(BUSINESS WIRE)--Yamaha becomes the new official outboard and vessel of Partnership for the Delaware Estuary (PDE) as the nonprofit organization forms a new relationship with Yamaha Rightwaters. Through the five-year agreement, PDE will power its 20-foot-long G3 Gator Tough jon boat with a Yamaha V MAX SHO® 115 outboard, both provided by Yamaha. PDE works to restore the health of the Delaware River and Bay—an environment upon which millions of people, wildlife and plants depen.

Yamaha Rightwaters™ Donates Engine, Research Vessel to Partnership for the Delaware Estuary

NASHVILLE, Tenn. & CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester's (Nasdaq: FORR) Canada Customer Experience Index (CX Index™) rankings reveal that the average CX quality among Canadian brands has fallen to its lowest point following a second consecutive year of decline. In addition to nearly 60% of brands and eight industry averages decreasing in CX quality over the past 12 months, brands in Canada are struggling to connect with customers emotionally. One of the main contributors to this declin.

Forrester's 2024 Canada Customer Experience Index: Canadian Brands' CX Quality Hits Its Lowest Point

NASHVILLE, Tenn., & CAMBRIDGE, Mass.--(BUSINESS WIRE)--According to Forrester's (Nasdaq: FORR) US Customer Experience Index (CX Index™) rankings, CX quality among brands in the US sits at an all-time low after declining for an unprecedented third year in a row. Several factors, including brands' inability to provide seamless customer and employee experiences; underwhelming digital experiences using chatbots; and consumers' concerns about their personal financial situations, society, and the eco.

Forrester's 2024 US Customer Experience Index: Brands' CX Quality Is At An All-Time Low

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced the appointment of BlueConic CEO Cory Munchbach to its board, effective June 1, 2024. At BlueConic, a leading customer data platform, Cory works with Fortune 500 companies to help them navigate the ongoing challenges of the post-cookie, privacy-first era. A recognized thought leader, Cory is known for her ability to decipher the complexities of customer engagement in the digital age. Before joining BlueConic, she was an.

Forrester Appoints Technology Marketing Expert Cory Munchbach To Its Board

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) forecasts that total global online retail sales will grow from $4.4 trillion in 2023 to $6.8 trillion by 2028 at an 8.9% compound annual growth rate (CAGR). According to the report Global Retail E-Commerce Forecast, 2024 To 2028, which provides a five-year forecast for total, online, and offline retail sales for 40 countries globally, despite the growth in e-commerce, 76% (or $21.9 trillion) of global retail sales will still occur offl.

Forrester: Global Online Retail Sales To Grow 8.9% Annually, Reaching $6.8 Trillion In 2028

LONDON--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced that Nedbank Retail and Business Banking is the winner of its Europe, Middle East, and Africa (EMEA) 2024 Customer-Obsessed Enterprise Award. The award recognises organisations that are putting customers at the centre of their business strategy to accelerate growth. Nedbank Retail and Business Banking will be honoured at CX Summit EMEA, being held in London and digitally, 24–26 June, 2024. The bank has been selected as the winner.

Forrester Announces The EMEA Recipient Of Its 2024 Customer-Obsessed Enterprise Award

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced that Prudential, as well as leaders from Albertsons Companies and T-Mobile, are the North American winners of its 2024 Customer Obsession Awards. Forrester's Customer-Obsessed Enterprise Award and Customer-Obsessed Leadership Award recognize organizations and senior executives, respectively, that are putting customers at the center of their leadership, strategy, and operations to deliver outstanding customer experience.

Forrester Announces North American Recipients of Its 2024 Customer Obsession Awards

AUSTIN, Texas & CAMBRIDGE, Mass.--(BUSINESS WIRE)--New research unveiled at Forrester's (Nasdaq: FORR) B2B Summit North America, which kicked off today, asserts that changing buyer behaviors and expectations require a complete revenue process transformation for B2B firms to drive long-term, sustainable growth. Modern B2B buyers are digitally savvy and conduct their own buying research and therefore control their own buying journeys. Additionally, 71% of today's B2B buyers are Millennials and Ge.

Forrester: To Achieve Sustainable Growth, B2B Firms Must Center Their Revenue Process On Customer Value

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today opened calls for nominations for its Security & Risk Enterprise Leadership Award, which recognizes an organization for successfully implementing a security, privacy, and risk strategy that builds trust with customers, employees, and partners. Organizations will be judged on two key parameters: providing trusted customer offerings and experiences that are secure, private, and resilient; and how their security, privacy, and ris.

Forrester Opens Nominations For Its 2024 Security & Risk Enterprise Leadership Award

Forrester Research, Inc. (NASDAQ:FORR ) Q1 2024 Earnings Conference Call April 30, 2024 4:30 PM ET Company Participants Ed Bryce Morris - Vice President of Corporate Development and Investor Relations George Colony - Chief Executive Officer Chris Finn - Chief Financial Officer Nate Swan - Chief Sales Officer Carrie Johnson - Chief Product Officer Conference Call Participants Tom Ross - William Blair & Company LLC Anja Soderstrom - Sidoti & Company, LLC Vincent Colicchio - Barrington Research Associates Operator Good afternoon, and thank you for standing by. Welcome to the Forrester's First Quarter 2024 Conference Call.

Forrester Research, Inc. (FORR) Q1 2024 Earnings Call Transcript

The headline numbers for Forrester Research (FORR) give insight into how the company performed in the quarter ended March 2024, but it may be worthwhile to compare some of its key metrics to Wall Street estimates and the year-ago actuals.

Forrester Research (FORR) Q1 Earnings: Taking a Look at Key Metrics Versus Estimates

Forrester Research (FORR) came out with quarterly earnings of $0.14 per share, missing the Zacks Consensus Estimate of $0.22 per share. This compares to earnings of $0.27 per share a year ago.

Forrester Research (FORR) Lags Q1 Earnings and Revenue Estimates

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester Research, Inc. (Nasdaq: FORR) today announced financial results for the first quarter ended March 31, 2024, with contract value (CV) at $323.1 million, down 4% compared with the prior year. “We are in the final year of our migration journey, and we now have 70% of CV on the Forrester Decisions platform. We saw stabilization in our key CV retention metrics, an uptick in new business, and the rollout of Izola, our generative AI tool, to all Forrester D.

Forrester Research Reports 2024 First-Quarter Financial Results

LONDON--(BUSINESS WIRE)--Forrester (Nasdaq: FORR) today announced the full conference agenda for its CX Summit EMEA event being held in London and digitally on June 24-26, 2024. Today, customers expect more personalised services that reflect their unique preferences and behaviours. With the advances in AI, companies now have an opportunity to integrate generative AI (genAI) tools with human capabilities to deliver more intuitive and responsive customer experiences (CX) that foster loyalty and s.

Forrester Announces Full Conference Agenda For CX Summit EMEA 2024

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Forrester Research, Inc. (Nasdaq: FORR) will broadcast its first-quarter earnings conference call at 4:30 p.m. ET on April 30, 2024. The call will be available at Forrester.com. Investors who wish to hear the call should log on at least 15 minutes prior to the broadcast. Participants may pre-register for the call here. Instructions are provided to ensure that the necessary audio applications are downloaded and installed. Users can obtain these programs at no c.

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