Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

MUNICH & LEIPZIG, Germany--(BUSINESS WIRE)--Five9, the provider of the Intelligent CX Platform, today announced that it gained CX-Specialist Assist Digital as a new partner. With this addition, Five9 made its European partner ecosystem even stronger. In particular with converneo GmbH, a Leipzig-based subsidiary of Assist Digital, the CX-platform specialist benefits from comprehensive know-how when it comes to the integration of solutions and the support of sales activities. The goal for Five9 i.

Five9 Expands Partner Network and Welcomes Assist Digital in the Partner Ecosystem in the European Market

Five9 Inc. FIVN, -6.39% said Tuesday it was approached with an acquisition opportunity, but is not pursuing any deal. The cloud-based software provider was reacting to a Bloomberg report on Monday that said it was mulling a possible sale after a bid by Zoom Video Communications Inc. ZM, +0.82% fell through in 2021.

Five9 says it is not pursuing a sale

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX platform provider, today responded to market rumors. On December 4, 2023, a news agency issued an article about a rumored potential acquisition of Five9. Although Five9's general policy is not to comment on market rumors or media speculation, Five9 was approached with such an opportunity; however, Five9 is not pursuing any such acquisition. About Five9 The Five9 Intelligent CX Platform provides a comprehensive sui.

Five9 Responds to Market Rumor

On Sunday, I wrote about 888 Holdings (LON: 888), which rejected a 700 pounds offer from Playtech in July. That offer valued the company at about 700 million pounds, which is much higher than the current valuation of less than 350 million pounds.

Five9 (FIVN) stock price: How to lose $8 billion in 2 years

Zoom Video

Five9, the business communication software company, is exploring options for a sale, according to reporting by Bloomberg News citing sources familiar with the matter. The company is gauging interest from potential buyers, the report said, including Zoom Video Communications Inc (NASDAQ:ZM), which tried to acquire Five9 in October 2021 for $14.7 billion.

Five9 considers potential sale two years after failed Zoom merger

Shares of Five9 Inc. FIVN, +9.06% popped nearly 10% Monday following a report the call-center software provider is mulling a sale, more than two years after it scrapped a multibillion-dollar acquisition by Zoom Video Communications Inc. ZM, -3.44%. Five9 is in talks with advisers to measure interest from potential buyers, including Zoom, according to a Bloomberg report, citing people familiar with the situation.

Five9 is considering a sale two years after failed Zoom deal: report

Five9 is an AI-powered customer interaction company with the potential for growth in the contact center market. The company's cloud-based platform and subscription model contribute to recurring sales and higher revenue. Despite potential risks from macroeconomic conditions, Five9's product relevance and growth drivers make it an attractive investment opportunity.

Five9: Strong Growth Drivers To Address Uncertainty

Human call agents are approximately 10 times more expensive than FIVN's cloud software solutions. Five9 is expected to deliver meaningful revenue growth and margin expansion going forward, taking into account the size of the addressable market, and potential price increases with new AI offerings. My rating for FIVN is upgraded to a Buy after considering the positive insights drawn from the company's presentation and commentary at recent investor events.

Five9 Stock: Favorable Takeaways From Latest Investor Conferences (Rating Upgrade)

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN) the provider of the Intelligent CX Platform, today, launched a new solution custom crafted for the education industry, Five9 OneStudent This innovative cloud-based contact center solution redefines student engagement so higher education institutions can adapt and thrive as they experience unforeseen pressures and rapid changes in student expectations. With Five9 OneStudent, higher educational institutions can: Engage students on the chan.

Five9 Announces Five9 OneStudent to Help Higher Education Answer the Call for Better Student Engagement

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it has partnered with Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider to launch the next evolution of its Contact Center as a Service (CCaaS) application platform. This enha.

TELUS International and Five9 Partner to Launch End-to-End Contact Center as a Service Featuring Powerful AI-Driven Insights

Five9, Inc. (FIVN) Q3 2023 Earnings Call Transcript

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the third quarter ended September 30, 2023. Third Quarter 2023 Financial Results Revenue for the third quarter of 2023 increased 16% to a record $230.1 million, compared to $198.3 million for the third quarter of 2022. GAAP gross margin was 51.7% for the third quarter of 2023, compared to 52.6% for the third quarter of 2022. Adjusted gross margin was 60.6% for the thir.

Five9 Reports Third Quarter Revenue Growth of 16% to a Record $230.1 Million

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN) provider of the Intelligent CX Platform, announced today the appointment of Niki Hall, an industry leader with more than 20 years of experience in technology marketing, as chief marketing officer (CMO). Reporting directly to CEO Mike Burkland, Hall's focus will be on all areas of B2B marketing, including demand generation, partner marketing, product marketing, field enablement, branding, corporate communications, analyst relations, chann.

Accomplished Marketing Leader Niki Hall Joins Five9 as Chief Marketing Officer

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), the Intelligent CX Platform provider, today provided details for its third quarter 2023 financial results conference call on Thursday, November 2, 2023, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on November 2, 2023, by clicking here. A replay will be available shortly after the conclusion of the live event and will remain up for approximately one week. Both the live we.

Five9 to Report Third Quarter 2023 Financial Results on November 2, 2023

Five9, Inc. provides cloud-based contact center software and solutions to businesses worldwide. The company is experiencing increased interest from large enterprises and for its AI-enabled capabilities. However, revenue growth is expected to decline, and the company continues to produce operating losses.

Five9 Gains Interest From Enterprises But Operating Losses Worsen

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the winners of its third annual Reimagine CX (Customer Experience) Awards. These awards recognize organizations that are using Five9 solutions to improve business outcomes and deliver a more personalized, joyful customer, agent, partner and employee experience. Five9 customers were nominated across six categories, and each nominee was considered for the Best Overall Award. Liz M.

Five9 Announces the Winners of its Third Annual Reimagine CX Awards

Sandbox Banking seamlessly connects customer experience systems to fintechs via its Glyue API builder. BOSTON , Aug. 16, 2023 /PRNewswire/ --  Sandbox Banking , who is accelerating digital transformation for banks and credit unions and is a preferred interoperability layer connecting banking software and systems to fintech platforms through Glyue, the iPaaS banking integration and automation solution, today announced the expansion of its partnership with Five9, the intelligent CX platform provider.

Sandbox Banking and Five9 Announce Expansion of Partnership, connecting IVA to Banking Cores with Sandbox Banking Glyue™

Verint Systems

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, and Five9, Inc. (NASDAQ:FIVN), the Intelligent CX platform provider, today announced the findings of a co-sponsored survey to better understand the evolution of the modern contact center as consumer habits continue to change and expectations continue to rise. According to The Evolving Role of the Contact Center: Putting AI and CX at the Heart of CX Delivery survey, nearly half of the 250 contact center le.

Verint and Five9 Announce New Research on the Modern Evolving Contact Center

Five9, Inc. (NASDAQ:FIVN ) Q2 2023 Earnings Conference Call August 7, 2023 4:30 PM ET Company Participants Mike Burkland - Chairman and Chief Executive Officer Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants Scott Berg - Needham Ryan MacWilliams - Barclays DJ Hynes - Canaccord Meta Marshall - Morgan Stanley Peter Levine - Evercore Samad Samana - Jefferies Taylor McGinnis - UBS Matt Stotler - William Blair Jim Fish - Piper Sandler Michael Turrin - Wells Fargo Matt VanVliet - BTIG Siti Panigrahi - Mizuho Will Power - Baird Matthew Niknam - Deutsche Bank Catharine Trebnick - Rosenblatt Operator Thank you for joining us today. On the call are Mike Burkland, Chairman and CEO; Dan Burkland, President; and Barry Zwarenstein, CFO.

Five9, Inc. (FIVN) Q2 2023 Earnings Call Transcript

Five9 (FIVN) came out with quarterly earnings of $0.52 per share, beating the Zacks Consensus Estimate of $0.39 per share. This compares to earnings of $0.34 per share a year ago.

Five9 (FIVN) Q2 Earnings and Revenues Beat Estimates

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), the intelligent CX platform provider, today announced that it has been positioned by Gartner as a Leader in the 2023 Magic Quadrant for Contact Center as a Service for its offering, the Five9 Intelligent CX Platform. The evaluation was based on specific criteria that analyzed the company's overall completeness of vision and ability to execute. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions for orchestrating.

Five9 Named a Leader in the 2023 Magic Quadrant for Contact Center as a Service

Five9 Inc. shares dropped in the extended session Monday even after the cloud software company topped Wall Street estimates for the quarter, but its revenue forecast for the current one didn't.

Five9 stock drops 10% after hours as revenue outlook comes in light

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Aceyus, a market leader in advanced data integration and analytics. Using a robust catalog of pre-built integrations, Aceyus software ingests data from CRM, WEM systems, multiple ACDs, communication platforms, digital channels, intelligent virtual agents and other key sources of customer data. Aceyus's ability to normalize the enti.

Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the intelligent CX Platform provider, today reported results for the second quarter ended June 30, 2023. Second Quarter 2023 Financial Results Revenue for the second quarter of 2023 increased 18% to a record $222.9 million, compared to $189.4 million for the second quarter of 2022. GAAP gross margin was 53.2% for the second quarter of 2023, compared to 53.4% for the second quarter of 2022. Adjusted gross margin was 61.8% for the sec.

Five9 Reports Second Quarter Revenue Growth of 18% to a Record $222.9 Million

Five9, Inc. is a beneficiary of AI's rise, as the pace of cloud migration for contact centers is expected to be faster and Fiv9 could raise prices for new AI offerings. But Five9's valuations have priced in AI tailwinds, with the stock currently trading at an estimated PEG ratio of 2.2 times. I award a Hold rating to Five9; while an AI play, its valuations are too demanding.

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