Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

Five9, Inc. cut its FY 2024 top-line guidance by -3.8%, which implies that its revenue growth is expected to moderate from +16.9% in 2023 to +11.5% in 2024. But Five9 revised its 2024 EPS guidance upwards by +4.6% considering its cost control plans, and its Total Addressable Market might expand significantly if more clients adopt its Intelligent Virtual Agent solution. I have lowered my rating for FIVN stock to a Hold, considering the company's mixed prospects and the stock's fair valuations.

Five9 Q2 Earnings: Revenue Guidance Cut Was A Negative Surprise (Rating Downgrade)

Five9, Inc.  FIVN shares are trading lower today. Several analysts lowered the price target on the stock following an annual guidance cut due to recent booking trends and economic uncertainty.

Five9 Faces Revenue Slowdown, Yet Analysts See Profitability And AI Potential As Key Upsides

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Pubmatic

U.S. stock futures were higher this morning, with the Nasdaq futures gaining around 100 points on Friday.

PubMatic, Eventbrite, Five9 And Other Big Stocks Moving Lower In Friday's Pre-Market Session

Five9, Inc. (NASDAQ:FIVN ) Q2 2024 Earnings Conference Call August 8, 2024 4:30 PM ET Company Participants Mike Burkland - CEO and Chairman Dan Burkland - President Barry Zwarenstein - Chief Financial Officer Conference Call Participants Ryan MacWilliams - Barclays Scott Berg - Needham Matt VanVliet - BTIG Arjun Bhatia - William Blair Jim Fish - Piper Sandler Siti Panigrahi - Mizuho Terry Tillman - Truist Securities DJ Hynes - Canaccord Taylor McGinnis - UBS Peter Levine - Evercore Meta Marshall - Morgan Stanley Samad Samana - Jefferies Michael Funk - Bank of America Catharine Trebnick - Rosenblatt Operator Thank you for joining us today. On the call are Mike Burkland, Chairman and CEO, Dan Burkland, President, and Barry Zwarenstein, CFO.

Five9, Inc. (FIVN) Q2 2024 Earnings Call Transcript

Five9 (FIVN) came out with quarterly earnings of $0.52 per share, beating the Zacks Consensus Estimate of $0.43 per share. This compares to earnings of $0.52 per share a year ago.

Five9 (FIVN) Beats Q2 Earnings and Revenue Estimates

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the latest addition to the Five9 Genius AI Suite, including the four-step Five9 Genius AI process, a strategic approach to deliver fully customizable, AI-elevated CX across the customer journey. This process allows companies to quickly identify the high value cases for AI, implement and deploy them, and ultimately realize ROI sooner, all with the support and guidance of Five9 expe.

Five9 Announces an End-to-End AI Suite and New Approach to Transform Enterprise CX

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9 (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced it has entered into a definitive agreement to acquire Acqueon, a pioneering real-time revenue execution platform. Adding Acqueon's capabilities to Five9's Intelligent CX Platform is a big step toward realizing Five9's ambition to become the orchestration engine for every interaction across the entire customer journey, including marketing, e-commerce, sales and customer service. Throug.

Five9 to Acquire Acqueon to Expand its Industry-Leading Omnichannel Outreach and Journey Orchestration for the Enterprise

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the second quarter ended June 30, 2024. Second Quarter 2024 Financial Results Revenue for the second quarter of 2024 increased 13% to a record $252.1 million, compared to $222.9 million for the second quarter of 2023. GAAP gross margin was 53.0% for the second quarter of 2024, compared to 53.2% for the second quarter of 2023. Adjusted gross margin was 60.5% for the sec.

Five9 Surpasses $1 Billion in Annual Revenue Run Rate

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, a leading workforce performance company, is excited to announce a next-generation integration with Five9, provider of the Intelligent CX Platform. As a Five9 Select partner, Calabrio now offers Quality Management (QM) and Analytics capabilities powered by Five9 VoiceStream, a new real-time audio and metadata streaming service. "Our customers' success drives Calabrio's continued investment in innovation. Five9 shares this dedication to helping businesses t.

Calabrio and Five9 Join Forces to Modernize Contact Center Operations

Bank of America Securities analyst Michael J. Funk upgraded Five9 Inc FIVN from Underperform to Buy and a price target of $63.

Five9 Set To Benefit From AI And Market Expansion: 'Headwinds Have Run Their Course'

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The contact center company isn't a victim to the artificial intelligence revolution. Rather, it may be poised to be a disruptor in the space.

Activist Anson Funds may have spotted a huge opportunity for value in Five9

Five9 (FIVN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Analysts Estimate Five9 (FIVN) to Report a Decline in Earnings: What to Look Out for

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SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), provider of the Intelligent CX Platform, today provided details for its second quarter 2024 financial results conference call on Thursday, August 8, 2024, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on August 8, 2024, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Inve.

Five9 to Report Second Quarter 2024 Financial Results on August 8, 2024

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced it has been named a Leader in the IDC MarketScape: Worldwide Contact Center-as-a-Service (CCaaS) Applications Software 2024 Vendor Assessment. The evaluation was based on several criteria evaluating platform capabilities including analytics, channels, artificial intelligence (AI), integrations and more. We believe this recognition underscores Five9's commitment to AI innovation in.

Five9 named a Leader in 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today released new insights and best practices designed to help healthcare organizations leverage AI to exceed patient and member expectations, build greater loyalty, and measurably improve results. The analysis titled “AI in Healthcare: How AI Drives Value For Five9 Healthcare Customers” analyzes the strategies of 120 Five9 IVA healthcare customers leveraging its Intelligent Virtual Agent (IVA).

In-depth Analysis from Five9 Finds AI Creates Exceptional Experiences in Healthcare

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SAN RAMON, Calif.--(BUSINESS WIRE)--Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. To determine the Fortune Best Workplaces in the Bay Area™ List, Great Place To W.

Five9 Named to 2024 Fortune Best Workplaces in the Bay Area List

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SAN RAMON, Calif. & LAS VEGAS--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced its Workforce Engagement Management (WEM) solution has been awarded “Workforce Innovation of the Year” at the 2024 Customer Contact Week (CCW) Excellence Awards in Las Vegas, NV. The Customer Contact Week (CCW) Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact industry.

Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the next step in its collaboration with Salesforce, focused on delivering joint AI-powered solutions to improve customer experiences (CX) in the contact center. The latest release of Five9 for Service Cloud Voice with Partner Telephony combines Salesforce Einstein with Five9's suite of AI solutions to empower agents to better service customer requests, improve contact center manag.

Five9 Announces AI Integration with Salesforce for a Unified View of the Customer

Five9 recorded the biggest client win in its history recently, and this validates the company's strategy that focuses on winning over larger customers. FIVN's Q1 2024 EBITDA margin turned out to be +110 basis points above the consensus estimate, and this bodes well for the company's mid-to-long term operating profitability outlook. I am staying bullish on Five9 stock, considering its large customer win and margin improvement drivers.

Five9: Focus On Big Client Win And Margin Expansion Levers

Five9, Inc. (FIVN) Q1 2024 Earnings Call Transcript

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the first quarter ended March 31, 2024. First Quarter 2024 Financial Results Revenue for the first quarter of 2024 increased 13% to a record $247.0 million, compared to $218.4 million for the first quarter of 2023. GAAP gross margin was 53.6% for the first quarter of 2024, compared to 52.0% for the first quarter of 2023. Adjusted gross margin was 60.8% for the first qu.

News for Five9 Stock (FIVN)