Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

Five9 (FIVN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Analysts Estimate Five9 (FIVN) to Report a Decline in Earnings: What to Look Out for

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SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), provider of the Intelligent CX Platform, today provided details for its second quarter 2024 financial results conference call on Thursday, August 8, 2024, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on August 8, 2024, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Inve.

Five9 to Report Second Quarter 2024 Financial Results on August 8, 2024

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced it has been named a Leader in the IDC MarketScape: Worldwide Contact Center-as-a-Service (CCaaS) Applications Software 2024 Vendor Assessment. The evaluation was based on several criteria evaluating platform capabilities including analytics, channels, artificial intelligence (AI), integrations and more. We believe this recognition underscores Five9's commitment to AI innovation in.

Five9 named a Leader in 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today released new insights and best practices designed to help healthcare organizations leverage AI to exceed patient and member expectations, build greater loyalty, and measurably improve results. The analysis titled “AI in Healthcare: How AI Drives Value For Five9 Healthcare Customers” analyzes the strategies of 120 Five9 IVA healthcare customers leveraging its Intelligent Virtual Agent (IVA).

In-depth Analysis from Five9 Finds AI Creates Exceptional Experiences in Healthcare

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SAN RAMON, Calif.--(BUSINESS WIRE)--Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. To determine the Fortune Best Workplaces in the Bay Area™ List, Great Place To W.

Five9 Named to 2024 Fortune Best Workplaces in the Bay Area List

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SAN RAMON, Calif. & LAS VEGAS--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced its Workforce Engagement Management (WEM) solution has been awarded “Workforce Innovation of the Year” at the 2024 Customer Contact Week (CCW) Excellence Awards in Las Vegas, NV. The Customer Contact Week (CCW) Excellence Awards recognize the most innovative companies and top-performing executives for their extraordinary contributions to the customer contact industry.

Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the next step in its collaboration with Salesforce, focused on delivering joint AI-powered solutions to improve customer experiences (CX) in the contact center. The latest release of Five9 for Service Cloud Voice with Partner Telephony combines Salesforce Einstein with Five9's suite of AI solutions to empower agents to better service customer requests, improve contact center manag.

Five9 Announces AI Integration with Salesforce for a Unified View of the Customer

Five9 recorded the biggest client win in its history recently, and this validates the company's strategy that focuses on winning over larger customers. FIVN's Q1 2024 EBITDA margin turned out to be +110 basis points above the consensus estimate, and this bodes well for the company's mid-to-long term operating profitability outlook. I am staying bullish on Five9 stock, considering its large customer win and margin improvement drivers.

Five9: Focus On Big Client Win And Margin Expansion Levers

Five9, Inc. (FIVN) Q1 2024 Earnings Call Transcript

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), the Intelligent CX Platform provider, today reported results for the first quarter ended March 31, 2024. First Quarter 2024 Financial Results Revenue for the first quarter of 2024 increased 13% to a record $247.0 million, compared to $218.4 million for the first quarter of 2023. GAAP gross margin was 53.6% for the first quarter of 2024, compared to 52.0% for the first quarter of 2023. Adjusted gross margin was 60.8% for the first qu.

Five9 Reports First Quarter 2024 Results

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), provider of the Intelligent CX Platform, today provided details for its first quarter 2024 financial results conference call on Thursday, May 2, 2024, at 4:30 p.m. Eastern Time. Participants may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on May 2, 2024, by clicking here. A replay will be available shortly after the conclusion of the live event. Both the live webcast and replay will be available on the Investor Re.

Five9 to Report First Quarter 2024 Financial Results on May 2, 2024

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the leading CX intelligent platform, today announced enhancements to its integration with Zendesk Talk Partner Edition (TPE) that support the latest Zendesk Voice Comment and Standard Call Object features. Together, the companies are streamlining agent workspaces and enhancing contact center capabilities and controls to ensure every customer interaction is personalized and seamless. New key features are built on the latest Z.

Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs Faster

The shares got a boost from a rather positive analyst note. That pundit reiterated his equivalent of a buy rating.

Why Five9 Stock Zoomed Almost 4% Higher Today

SAN RAMON, Calif. & ORLANDO, Fla.--(BUSINESS WIRE)--ENTERPRISE CONNECT – Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced GenAI Studio, an industry-first solution that allows organizations to take general purpose, off-the-shelf Generative AI models, such as OpenAI, and customize them for the contact center in just a few clicks. Companies today are eager to implement Generative AI to inform and improve customer and employee experiences. However, many face challenges.

Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, today announced the appointment of Steve Blood as Vice President of Market Intelligence and Evangelism at Five9. Based in Europe, Blood will focus on shaping and elevating Five9's positioning as it expands its global leadership in customer experience. “As one of the most prominent industry analysts in CX, Steve's addition to the Five9 team underscores our role as an innovator,” said Five9 CMO Nik.

Five9 Hires Leading Gartner CX Analyst Steve Blood

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SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, (NASDAQ: FIVN), provider of the Intelligent CX Platform, closed 2023 with strong growth and continued business momentum leading into 2024. As enterprises continue to invest in customer experience as a core business differentiator, Five9's focus on product innovation, ecosystem expansion with key strategic and technology partners, and global investments has strengthened the company's market position for the year ahead. “The team's unwavering dedication.

Five9 Continues Growth, Surpassing Revenue Records with Industry-Leading AI Innovations, International Expansion, and Partner Acceleration

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the exercise of the entire $97.5 million aggregate principal amount option to purchase additional 1.00% convertible senior notes due 2029 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933 (the “Act”), resulting in a total offering size of $747.5 million. The notes to be sold in connection with the exerci.

Five9 Announces Exercise of the Option to Purchase Additional 1.00% Convertible Notes Due 2029

Five9 is a cloud contact center software provider that offers call center functionality, omnichannel communication, and customer analytics. The stock has experienced significant volatility since its IPO in 2014, but has seen a 729% all-time return. Despite sideways and lackluster price action over the past year, my 1-year price target of $72 suggests an 18% upside.

Five9: Good Position To Capture AI Contact Center Tailwinds

Five9 (FIVN) is technically in oversold territory now, so the heavy selling pressure might have exhausted. This along with strong agreement among Wall Street analysts in raising earnings estimates could lead to a trend reversal for the stock.

After Plunging -22.5% in 4 Weeks, Here's Why the Trend Might Reverse for Five9 (FIVN)

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), the Intelligent CX Platform provider, today announced the pricing of $650.0 million aggregate principal amount of 1.00% convertible senior notes due 2029 (the “notes”) in a private placement to qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Act”). The offering size was increased from the previously announced offering size of $600.0 million aggregate principal amount of the no.

Five9 Announces Pricing of Upsized $650 Million Convertible Notes Offering

Playvox's full suite of Workforce Management solutions  now available on the Five9 CX Marketplace SUNNYVALE, Calif. , Feb. 27, 2024 /PRNewswire/ -- Playvox, the leading provider of Workforce Engagement Management (WEM) solutions for digital-first contact and support centers, today announced its partnership with Five9 (NASDAQ: FIVN), provider of the Intelligent CX Platform.

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