Sprinklr

Sprinklr, Inc. engages in the provision of enterprise cloud software products. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels including social, messaging, chat, and text through its unified customer experience management software platform. The company was founded by Ragy Thomas on September 24, 2009 and is headquartered in New York, NY.

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Sprinklr reports robust Q1 growth and strategic focus on CXM

Sprinklr's Q1 performance reflects strong revenue growth and operational discipline, underpinned by a focus on innovation and strategic partnerships. While the uncertain macro environment and transition to higher-margin services present challenges, the company's commitment to achieving GAAP net income profitability and its focus on self-service offerings and omnichannel capabilities position it for long-term success.

Sprinklr reports robust Q2 earnings, eyes opportunities in contact center

Sprinklr's Q2 performance reflects strong revenue growth and notable achievements in category creation, AI integration, and customer expansion. While the company faces challenges in evaluating the impact of its self-service strategy and maintaining sales momentum, it sees opportunities in the contact center space and the positive impact of the AI wave on customer deals.

CXM reports strong Q3 performance and anticipates growth opportunities

CXM's Q3 showcased robust revenue growth and a positive outlook for subscription and total revenue for FY '24 and '25. While facing challenges with customer pressure and market softness, the company is focused on driving efficiencies and seizing opportunities for growth.

Sprinklr (CXM) achieves record revenue growth and operational efficiency

Sprinklr's strong financial performance, focus on operational efficiency, and strategic initiatives position it well for future growth. The company's emphasis on customer success, AI integration, and market consolidation trends align with industry shifts. Leveraging partnerships and innovative product offerings can drive sustained success in the competitive CXM landscape.

Sprinklr (CXM) reports strong Q1 results and positions for AI-driven growth

Sprinklr (CXM) delivered strong Q1 2024 results, showcasing robust financial performance, innovative product enhancements, and strategic growth initiatives. The company's focus on customer experience management, AI capabilities, and partnership ecosystem expansion positions it well for future success and market leadership.
While facing challenges in a competitive landscape and evolving market dynamics, Sprinklr's strengths in client relationships, innovation, and strategic partnerships provide a solid foundation for navigating challenges and seizing growth opportunities.
With a clear focus on profitability, customer-centric solutions, and market differentiation, Sprinklr is well-positioned to capitalize on opportunities in the AI-driven CXM space, drive sustainable growth, and deliver long-term value to stakeholders.
By leveraging its strengths, addressing challenges proactively, and seizing growth opportunities, Sprinklr can continue to strengthen its market position, drive innovation, and achieve sustainable growth in the dynamic customer experience management landscape.

Sprinklr reports robust Q2 earnings, eyes AI integration opportunities

Sprinklr's Q2 performance reflects solid revenue growth, profitability, and a healthy balance sheet. While facing challenges in assessing the impact of self-service and navigating uncertainties in the macro environment, the company is well-positioned to leverage opportunities in AI integration and partnership expansions.

Sprinklr (CXM) exceeds Q3 guidance, eyes growth in contact center

Sprinklr (CXM) delivered strong financial results in Q3, focusing on operational efficiency and AI-driven customer success. While facing challenges in renewals and macro pressures, the company is adapting its strategy for future growth and profitability, particularly in the contact center market segment.

Sprinklr reports robust Q4 earnings, eyes AI opportunities for growth

Sprinklr delivered a strong financial performance in Q4 2024, marked by revenue growth, record profitability, and strategic customer wins. While facing challenges in retention rates and cost pressures, the company is focused on seizing opportunities in AI offerings, go-to-market strategy enhancements, and internal productivity gains. With a clear emphasis on leadership alignment and product stickiness, Sprinklr aims to navigate evolving market dynamics.

Sprinklr reports Q1 revenue growth but lowers FY '25 outlook

Sprinklr reports solid Q1 performance with revenue growth and operational income. Despite challenges in net bookings and customer churn, the company maintains a focus on innovation and partnerships for future growth. Leadership changes and operational improvements aim to address current challenges and position Sprinklr for long-term success.

Sprinklr reports solid Q2 growth and strategic initiatives for future

Sprinklr's Q2 performance showed revenue growth and operational resilience despite challenges. The company's strategic focus on improving execution and expanding its customer base positions it well for future growth amidst evolving market dynamics.

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NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new report: 5 Models of Influence: Inspiration from Forbes' 2022 World's Most Influential CMOs. A companion report to the Forbes' 2022 ranking of The World's Most Influential CMOs, the report provides best practices for marketers looking to strengthen their personal and brand leadership. “Marketing influence has and will continue evolving,

Sprinklr Report: 5 Models of Influence: Inspiration from Forbes' 2022 World's Most Influential CMOs

NEW YORK--(BUSINESS WIRE)---- $CXM #CXM--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today introduced Sprinklr Modern Care Lite, an enterprise-grade customer support solution that can be deployed in just minutes. Announced at Customer Contact Week (CCW) 2022, Modern Care Lite is an out-of-the-box version of Sprinklr's digital-first, unified customer support solution Sprinklr Modern Care. 90% of today's customers want immediate responses to t

Sprinklr Introduces Enterprise-Grade Customer Support Solution Deployable in Just Minutes

Today, we put Sprinklr Inc. in the spotlight for the first time. The stock of this customer experience management solution provider has been cut in half despite solid revenue growth and a strong balance sheet.

Sizing Up Sprinklr Inc.

NEW YORK--(BUSINESS WIRE)---- $CXM #BestWorkplaces--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that it has been named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune Magazine. This is Sprinklr's second year in a row being named to this prestigious list. Earning a spot means that Sprinklr is one of the best companies to work for headquartered in New York. According to the Great Place to Work employee

Sprinklr named one of the Best Workplaces in New York™ in 2022 by Great Place to Work® and Fortune Magazine

Sprinklr, Inc. (NYSE:CXM ) Q1 2023 Earnings Conference Call June 14, 2022 5:00 PM ET Company Participants Eric Scro - Senior Vice President, Finance Ragy Thomas - Founder and CEO Manish Sarin - Chief Financial Officer Conference Call Participants Pinjalim Bora - JPMorgan Elizabeth Porter - Morgan Stanley Michael Turrin - Wells Fargo Securities Michael Turits - KeyBanc Capital Markets Parker Lane - Stifel Pat Walravens - JMP Group Boyoung Kim - Citi Arjun Bhatia - William Blair Operator Ladies and gentlemen, thank you for standing by. And welcome to Sprinklr's First Quarter Fiscal Year 2023 Earnings Conference Call.

Sprinklr, Inc. (CXM) CEO Ragy Thomas on Q1 2023 Results - Earnings Call Transcript

NEW YORK--(BUSINESS WIRE)---- $CXM #CUSTOMEREXPERIENCE--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its first quarter ended April 30, 2022. “We are very pleased with Sprinklr's performance in Q1 across our four product suites, as customers within every industry continue to drive revenue, reduce costs and mitigate risks using Sprinklr's unified platform. With improved operating discipline, we achieved positive adjusted f

Sprinklr Announces First Quarter Fiscal 2023 Results

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NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today released the definitive benchmarking standards report on social customer care. The Sprinklr Social Customer Care Benchmarking Report provides a data-based measurement of how well companies manage social customer care across three core areas: consumer appeal, brand responsiveness, and attention to customers. The first social customer care benchmarking r

Sprinklr Launches Definitive Benchmarking Report On Social Media Customer Care

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today announced that the Sprinklr platform is now available in the Google Cloud Marketplace (GCP). “We are committed to helping organizations tackle digital customer experience management challenges with a unified platform that is easy to procure, deploy, and quickly creates value,” said Doug Balut, Senior Vice President of Global Alliances at Sprinklr. “Wit

Sprinklr Platform Now Available in the Google Cloud Marketplace

NEW YORK--(BUSINESS WIRE)---- $CXM #Advertising--As a partner in the TikTok Content Marketing specialty, Sprinklr is now the only TikTok Marketing Partner supporting organic and paid content

TikTok and Sprinklr Expand Partnership to Help Brands Unify and Scale Organic and Paid Content

Twilio

NEW YORK--(BUSINESS WIRE)---- $CXM #CUSTOMEREXPERIENCE--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced a new partnership with Twilio, (NYSE:TWLO) (LTSE:NYSE) the customer engagement platform that drives real-time, personalized experiences for today's leading brands. By integrating Twilio voice and SMS technology with Sprinklr Modern Care, Sprinklr customers can now create the next generation of contact center – a comprehensive, cloud-based pla

Sprinklr Creates the Next Generation Contact Center, Powered by Twilio Partnership

NEW YORK--(BUSINESS WIRE)--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Ragy Thomas, Sprinklr's Founder, Chairman and Chief Executive Officer, will be participating in the following investor event: 50th Annual J.P. Morgan Global Technology, Media and Communications Conference Presenter: Ragy Thomas, Founder, Chairman & Chief Executive Officer Date and Time: Wednesday, May 25, 2022 at 11:20 AM ET A live a

Sprinklr to Present at the J.P. Morgan 50th Annual Global Technology, Media, and Communications Conference

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Arun Pattabhiraman has joined the company as its Chief Marketing Officer. Pattabhiraman brings extensive experience in B2B and B2C marketing with hyper-growth SaaS organizations. Most recently, Pattabhiraman was Chief Growth Officer at Freshworks, where he led a global team of 400+ marketing, operations, and sales development professiona

Sprinklr Announces New Chief Marketing Officer, Arun Pattabhiraman

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced an integration with Sprinklr Modern Care and Amazon Connect to unify the contact center. Sprinklr and Amazon connect customers can both immediately benefit from the integration. Sprinklr customers can now quickly add voice services with Amazon Connect to improve their contact center experience. Amazon Connect customers can access a complete U

Sprinklr Launches Voice Integration With Amazon Connect to Unify the Contact Center

The consensus price target hints at a 78.8% upside potential for Sprinkler (CXM). While empirical research shows that this sought-after metric is hardly effective, an upward trend in earnings estimate revisions could mean that the stock will witness an upside in the near term.

Wall Street Analysts Predict a 79% Upside in Sprinkler (CXM): Here's What You Should Know

A new sales outlook had investors feeling flush.

Why Sprinklr Stock Is Jumping Today

Analysts mostly lifted their price targets on Sprinklr Inc (NYSE: CXM) following its Q4 beat. Sprinklr clocked Q4 FY21 revenue growth of 30% year-over-year to $135 million, beating the consensus of $130.38 million.

Sprinklr Shares Gain As Analysts Hail Its Q4

Sprinklr, Inc.'s (CXM) CEO Ragy Thomas on Q4 2022 Results - Earnings Call Transcript

Dow Jones Newswires: Sprinklr stock jumps more than 7% after sales, forecast beat expectations

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today reported financial results for its fourth quarter and fiscal year ended January 31, 2022. “Fiscal Year 2022 was a monumental year for Sprinklr. We accelerated our growth, went public, and created a new category called unified customer experience management for the world's leading enterprise brands. Our results this quarter demonstrate our deep commitme

Sprinklr Announces Fourth Quarter and Full Year Fiscal 2022 Results

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced it has been named a Leader in the Gartner Magic Quadrant for Content Marketing Platforms for the third year in a row. According to Gartner, “Leaders possess capabilities across nearly all product requirements, most notably related to ideation insights, editorial planning, workflow and performance metrics. These strengths allow clients to cust

Sprinklr Named a Leader in the 2022 Gartner® Magic Quadrant™ for Content Marketing Platforms for the Third Consecutive Year

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr fourth quarter and full-year fiscal 2022 financial results will be released after market close on Wednesday, April 6, 2022.

Sprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2022 Financial Results

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management platform (Unified-CXM) for modern enterprises, today was announced as the official partner and Unified-CXM platform provider for BWT Alpine F1 Team and the wider Alpine Business Unit. BWT Alpine F1 Team's goal is to enhance its brand and innovative ambitions by connecting deeply and in real time with fans. To do this, Alpine will implement nine of Sprinklr's 31 products, beginning with the Sprinklr Moder

BWT Alpine F1® Team Taps Sprinklr to Unify and Turbocharge Fan Experiences

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that CRN®, a brand of The Channel Company, has named Sprinklr Senior Vice President of Global Alliances Doug Balut to the 2022 Channel Chiefs list. A panel of CRN editors selected the honorees for their channel dedication, industry stature and accomplishments as channel advocates. The 2022 Channel Chiefs are influential leaders who continue t

Sprinklr's Doug Balut Recognized as 2022 CRN® Channel Chief

SEOUL, South Korea--(BUSINESS WIRE)---- $CXM #CX--Deloitte Korea Group, including Deloitte Anjin Accounting Corp., has announced a partnership between Deloitte and Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, at a ceremony in One IFC building, Seoul. The signing ceremony was attended by Deloitte Anjin CEO, Hong Jong-sung, and Sprinklr Country Director, South Korea, Mike Hur. Deloitte and Sprinklr expand their partnership into the Asia-Pacifi

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