Sprinklr

Sprinklr, Inc. engages in the provision of enterprise cloud software products. It enables organizations to do marketing, advertising, research, care, sales, and engagement across modern channels including social, messaging, chat, and text through its unified customer experience management software platform. The company was founded by Ragy Thomas on September 24, 2009 and is headquartered in New York, NY.

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Sprinklr reports robust Q1 growth and strategic focus on CXM

Sprinklr's Q1 performance reflects strong revenue growth and operational discipline, underpinned by a focus on innovation and strategic partnerships. While the uncertain macro environment and transition to higher-margin services present challenges, the company's commitment to achieving GAAP net income profitability and its focus on self-service offerings and omnichannel capabilities position it for long-term success.

Sprinklr reports robust Q2 earnings, eyes opportunities in contact center

Sprinklr's Q2 performance reflects strong revenue growth and notable achievements in category creation, AI integration, and customer expansion. While the company faces challenges in evaluating the impact of its self-service strategy and maintaining sales momentum, it sees opportunities in the contact center space and the positive impact of the AI wave on customer deals.

CXM reports strong Q3 performance and anticipates growth opportunities

CXM's Q3 showcased robust revenue growth and a positive outlook for subscription and total revenue for FY '24 and '25. While facing challenges with customer pressure and market softness, the company is focused on driving efficiencies and seizing opportunities for growth.

Sprinklr (CXM) achieves record revenue growth and operational efficiency

Sprinklr's strong financial performance, focus on operational efficiency, and strategic initiatives position it well for future growth. The company's emphasis on customer success, AI integration, and market consolidation trends align with industry shifts. Leveraging partnerships and innovative product offerings can drive sustained success in the competitive CXM landscape.

Sprinklr (CXM) reports strong Q1 results and positions for AI-driven growth

Sprinklr (CXM) delivered strong Q1 2024 results, showcasing robust financial performance, innovative product enhancements, and strategic growth initiatives. The company's focus on customer experience management, AI capabilities, and partnership ecosystem expansion positions it well for future success and market leadership.
While facing challenges in a competitive landscape and evolving market dynamics, Sprinklr's strengths in client relationships, innovation, and strategic partnerships provide a solid foundation for navigating challenges and seizing growth opportunities.
With a clear focus on profitability, customer-centric solutions, and market differentiation, Sprinklr is well-positioned to capitalize on opportunities in the AI-driven CXM space, drive sustainable growth, and deliver long-term value to stakeholders.
By leveraging its strengths, addressing challenges proactively, and seizing growth opportunities, Sprinklr can continue to strengthen its market position, drive innovation, and achieve sustainable growth in the dynamic customer experience management landscape.

Sprinklr reports robust Q2 earnings, eyes AI integration opportunities

Sprinklr's Q2 performance reflects solid revenue growth, profitability, and a healthy balance sheet. While facing challenges in assessing the impact of self-service and navigating uncertainties in the macro environment, the company is well-positioned to leverage opportunities in AI integration and partnership expansions.

Sprinklr (CXM) exceeds Q3 guidance, eyes growth in contact center

Sprinklr (CXM) delivered strong financial results in Q3, focusing on operational efficiency and AI-driven customer success. While facing challenges in renewals and macro pressures, the company is adapting its strategy for future growth and profitability, particularly in the contact center market segment.

Sprinklr reports robust Q4 earnings, eyes AI opportunities for growth

Sprinklr delivered a strong financial performance in Q4 2024, marked by revenue growth, record profitability, and strategic customer wins. While facing challenges in retention rates and cost pressures, the company is focused on seizing opportunities in AI offerings, go-to-market strategy enhancements, and internal productivity gains. With a clear emphasis on leadership alignment and product stickiness, Sprinklr aims to navigate evolving market dynamics.

Sprinklr reports Q1 revenue growth but lowers FY '25 outlook

Sprinklr reports solid Q1 performance with revenue growth and operational income. Despite challenges in net bookings and customer churn, the company maintains a focus on innovation and partnerships for future growth. Leadership changes and operational improvements aim to address current challenges and position Sprinklr for long-term success.

Sprinklr reports solid Q2 growth and strategic initiatives for future

Sprinklr's Q2 performance showed revenue growth and operational resilience despite challenges. The company's strategic focus on improving execution and expanding its customer base positions it well for future growth amidst evolving market dynamics.

Sprinklr reports 8% revenue growth in Q3, eyes Rule of 40 status

Sprinklr delivered solid Q3 financial performance with revenue growth and a focus on operational efficiency. The company faces challenges in churn rates and pricing strategies but sees opportunities in enterprise coverage and skill investments. By balancing product enhancements and go-to-market strategies, Sprinklr aims for sustainable growth and profitability.

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NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr today announced the launch of Sprinklr Surveys marking Sprinklr's entry into the Customer Feedback Management (CFM) market.

Sprinklr Redefines Customer Feedback Management with AI-First Surveys

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr today announced the launch of Sprinklr Digital Twin – a new AI technology that goes far beyond traditional conversational AI chat bots.

Sprinklr Works to Unlock the True Promise of AI with Digital Twins

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr today begins its CXUnifiers 2024 event in New Orleans.

Sprinklr Unveils Innovations to Enhance CX and Productivity at the Edge of AI

The new job cuts come over a year after the company cut about 4% of its headcount in February last year.

Sprinklr lays off more than 100 employees

NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the publication of its inaugural Environmental, Social, and Governance (ESG) Report. The report highlights Sprinklr's dedication and commitment to goals around sustainability, diversity, and equity. In addition to releasing the report, Sprinklr recently received a platinum rating – which places Sprinklr in the top 1% of participating companie.

Sprinklr Publishes Inaugural ESG Sustainability Report, Demonstrating Commitment to Responsible Business Practices and Community Impact

NEW YORK, NY / ACCESSWIRE / April 22, 2024 / Levi & Korsinsky notifies investors that it has commenced an investigation of Sprinklr, Inc. ("Sprinklr") (NYSE:CXM) concerning possible violations of federal securities laws. On December 6, 2023, Sprinklr announced strong 3Q 2024 results and then reduced its estimated growth for the 4Q and full year 2025.

Shareholders that lost money on Sprinklr, Inc. (CXM) should contact Levi & Korsinsky about Securities Fraud Investigation - CXM

NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the athletics program of Louisiana State University (LSU) chose Sprinklr Insights to help strengthen its social media presence. By creating an omnichannel social media strategy, the LSU team generated $13 million in earned value for all social accounts in 2023 and enhanced its ability to understand and engage with LSU fans. With 21 men's.

Louisiana State University (LSU) Athletics Transforms Social Media Strategy With Sprinklr

Sprinklr, Inc. has beaten revenue and earnings estimates in its FQ4 2024 financial results. Despite a previous soft fiscal 2025 outlook, the stock appears undervalued as management makes necessary course corrections. My medium-term outlook is Bullish based on Sprinklr's improving fundamentals, positive operating results, and solid net revenue retention.

Sprinklr Makes Course Corrections As It Beats Expectations

Sprinklr, a cloud multi-channel customer experience platform, has seen lackluster stock performance since its IPO in 2021. Sprinklr appears undervalued upon YTD pullback. The company's financials remain solid, with decent revenue growth and operating margin expansion. Sprinklr is well-positioned to benefit from the growing demand for AI-driven customer experience solutions and has been improving its platform to capture these opportunities.

Sprinklr: Strong AI Tailwinds And Decent Valuation

Sprinklr stock climbed after the social media marketing firm reported fourth-quarter earnings and revenue that topped estimates.

Sprinklr Earnings, Revenue Top Estimates Sending Shares Up

NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced the appointment of Amitabh Misra as Chief Technology Officer (CTO), effective April 1, 2024. Misra will lead all R&D teams across the globe including product and engineering at Sprinklr. He joins the Executive Leadership Team to share his passion for innovative technology to help the company grow and scale. He will report directly to Sprinklr F.

Sprinklr Appoints Amitabh Misra as Chief Technology Officer

Sprinklr, Inc. (CXM) Q4 2024 Earnings Call Transcript

Sprinklr (CXM) came out with quarterly earnings of $0.12 per share, beating the Zacks Consensus Estimate of $0.08 per share. This compares to earnings of $0.06 per share a year ago.

Sprinklr (CXM) Beats Q4 Earnings and Revenue Estimates

NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr announces Q4 and full year FY24 earnings.

Sprinklr Announces Fourth Quarter and Full Year Fiscal 2024 Results

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NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr announces strategic partnership with Tech Mahindra.

Tech Mahindra and Sprinklr Partner to Deliver AI-first Customer Experience Platform for Global Enterprise Front-Office Teams

NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner. "I believe we are on the digital edge of a very exciting future for Unified-CXM,” said Sprinklr Founder and CEO Ragy Thomas. “Sprinklr has a tremendous opportunity to partner with iconic brands like BT who are at the forefront of using AI for exceptional customer experienc.

BT Selects Sprinklr for Unified Customer Experience

NEW YORK--(BUSINESS WIRE)---- $CXM #AI--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that the company's fourth quarter and full year fiscal 2024 financial results will be released after market close on Wednesday, March 27, 2024. The company's earnings press release will be made available on the Sprinklr Investor Relations website at investors.sprinklr.com. Sprinklr will host a conference call to discuss its results at 5:00 pm.

Sprinklr Announces Date of Fourth Quarter and Full Year Fiscal 2024 Financial Results

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NEW YORK , Feb. 28, 2024 /PRNewswire/ -- Sprinklr Inc. (NYSE:CXM) will replace Veradigm Inc. (NASD:MDRX) in the S&P SmallCap 600 effective prior to the opening of trading on Monday, March 4. Veradigm will be suspended from the Nasdaq Stock Market on February 29 due to non-compliance with NASDAQ listing rules and is no longer eligible for continued inclusion in the S&P SmallCap 600.

Sprinklr Set to Join S&P SmallCap 600

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NEW YORK--(BUSINESS WIRE)---- $CXM #CX--Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced the appointment of Scott Harvey as Chief Customer Officer. Mr. Harvey has served as Sprinklr's executive vice president of customer operations since September 2023. He will continue to report directly to Sprinklr Founder and CEO Ragy Thomas in this newly expanded role leading a unified global customer organization, including all sales and ser.

Sprinklr Appoints Scott Harvey as Chief Customer Officer and Reaffirms Financial Guidance for Q4 and Full Year FY 2024

Sprinklr Inc. NYSE: CXM offers a cloud-based unified customer experience management (unified-CXM) platform. As a member of the business services sector, Sprinklr enables companies to manage all their customer interactions for all touchpoints and channels in one place to improve customer satisfaction and foster loyalty.

Sprinklr: Has the smoke cleared to buy back in?

I reiterate my buy rating for CXM, believing that the weakness in growth is temporary and not a structural issue. CXM's recent financial results showed strong revenue growth and better-than-guided profitability, indicating positive business fundamentals and growth momentum. I see the current stock price drop as an opportunity for long-term investors to buy at an attractive price, with a target share price of $19.20.

Sprinklr: Near-Term Growth Weakness Is Not Structural

Sprinklr (CXM) shares have started gaining and might continue moving higher in the near term, as indicated by solid earnings estimate revisions.

Surging Earnings Estimates Signal Upside for Sprinklr (CXM) Stock

The mean of analysts' price targets for Sprinklr (CXM) points to a 38.9% upside in the stock. While this highly sought-after metric has not proven reasonably effective, strong agreement among analysts in raising earnings estimates does indicate an upside in the stock.

News for Sprinklr Stock (CXM)