Qualtrics International

Qualtrics International, Inc. operates as an experience management platform to manage customer, employee, product, and brand experiences. It operates through the following segments: CustomerXM, EmployeeXM, ProductXM and BrandXM. The CustomerXM includes a system of action that enables organizations to gain understanding across all channels that impact the customer experience and surfaces these insights in real-time to drive improvements. The EmployeeXM allows organizations to draw insights from their employees and improve experience during the employment lifecycle. The ProductXM includes design products people love, decrease time to market, and increase share of wallet by uncovering and acting on user needs, desires, and expectations. The BrandXM includes create a bedrock of loyal followers, acquire new customers, and increase market share by ensuring that brand resonates at each critical touchpoint and attracts target buyers. The company was founded by Scott M. Smith, Ryan Smith, and Jared Smith in 2002 and is headquartered in Provo, UT.

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MIAMI--(BUSINESS WIRE)-- #ROI--Nucleus Research published an ROI guidebook examining the benefits of deploying experience management software provider, Qualtrics. Nucleus interviewed multiple Qualtrics customers and found the solution delivered an average ROI of 100 percent, with an average annual benefit of $6.3 million and an average payback period of 1.5 years. “With an all-encompassing experience management platform, organizations can mitigate vendor management costs and complexity while enjoying.

Qualtrics Customers Achieve a 100% ROI with an Average Payback of 1.5 Years According to Nucleus Research ROI Guidebook

The partnership combines patient and nurse experience data with clinical information to help organizations benchmark their nursing outcomes PROVO, Utah and SEATTLE , Oct. 9, 2023 /PRNewswire/ -- Qualtrics, the leader and creator of the experience management category, today announced a new partnership with Oculi Data, LLC to offer national benchmarking and reporting of metrics that are impacted by nursing care, nurse-sensitive metrics. With patient and nurse satisfaction data from Qualtrics, and clinical data from Oculi Data, healthcare organizations will be able to compare key nursing-related metrics, build a culture of nursing excellence, and support their Magnet Journey®.

Qualtrics Partners With Oculi Data to Deliver Nursing Excellence Benchmarking

Qualtrics is cutting about 14% of its workforce to reduce costs and restructure its organization, citing a need to address the internal complexity created by its past hiring and growth.

Qualtrics cuts 780 jobs, about 14% of workforce, citing ‘complexity' from rapid hiring

RESTON, Va.--(BUSINESS WIRE)--Qualtrics, the leader and creator of the experience management (XM) category, today announced it has opened a new expanded office in Reston, Va., which will serve as a hub for AI innovation and public sector growth. The investment in the Washington metro area comes as businesses and governments increasingly partner with Qualtrics to improve the experiences they deliver for employees, customers and residents. The new office is located at Reston Station about 20 mile.

Qualtrics Opens New State-of-the-Art Office in Reston, VA

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--56% of parents say they are concerned that teachers are burned out to the point that it will adversely affect their child's education.

Majority of K-12 Parents Concerned With Teacher Shortages This Back-to-School Season, Qualtrics Study Shows

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics launched its Complaints and Grievances solution to enhance how healthcare organizations approach quality of care improvements.

Qualtrics Complaints and Grievances Solution Drives Efficiency, Quality and Experience of Care

LOUISVILLE, Colo.--(BUSINESS WIRE)--Alchemer – a global leader in experience management and enterprise feedback technology – today announced the hiring of Brandon Hodges as Chief Revenue Officer (CRO). Hodges most recently spent 18 years at Qualtrics and Oracle, companies recognized for having great sales-driven cultures. Hodges will assume full responsibility for Alchemer's go-to-market operations, including domestic and international sales, partnerships, new and expansion sales, customer rete.

Alchemer Hires Former Qualtrics Sales Executive As Chief Revenue Officer

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Leading K-12 education organizations like Cherry Creek School District, Concord Community Schools and Elkhart Community Schools selected Qualtrics.

K-12 Education Institutions Choose Qualtrics to Get Student and Employee Insights Faster

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics announced Community Health Network transformed its approach to experience management and resulted in a 300% increase in response rates.

Community Health Network Transforms Experience With Qualtrics

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- #XM--Qualtrics Announces general availability of new AI-powered Qualitative Research tools that provide smarter, faster insights for market researchers.

Qualtrics Announces General Availability of new AI-Powered Qualitative Research Tools That Provide Smarter, Faster Insights

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics has been named a Leader in the IDC MarketScape: Worldwide Employee Experience 2023 Vendor Assessment.

Qualtrics Named a Leader in the IDC MarketScape Worldwide Employee Experience 2023 Vendor Assessment

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- #XM--Digital Experience Analytics allows organizations to identify the root cause behind behavioral frustration signals without having to ask a question.

Qualtrics Announces General Availability of Digital Experience Analytics, Empowering Companies to Improve Digital Customer Experiences

Qualtrics, the cloud-based platform for managing online customer experiences, intends to spend $500 million on AI over the next four years. The company made the announcement this morning alongside the launch of its new AI-integrated platform, XM/os2 (an unwieldy name, to be sure), which offers generative AI solutions tailored to enterprise experience management use cases.

Qualtrics claims it'll spend $500M on AI over the next four years

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Qualtrics, the leader and creator of the experience management (XM) category, today announced XM/os2, the next generation of the Qualtrics platform, fully enabled with artificial intelligence (AI) to help organizations act with empathy and create more relevant and meaningful experiences. With the launch of XM/os2, Qualtrics is investing $500 million in AI innovation over the next four years. XM/os2 harnesses the power of Qualtrics AI and new generative AI.

Qualtrics Launches XM/os2: The Next Generation of The Qualtrics Platform Fully Enabled With AI

PALO ALTO, Calif. & MENLO PARK, Calif. & NEW YORK--(BUSINESS WIRE)--Accel, a global venture capital firm, and Silver Lake, the global leader in technology investing, today announced that Accel has made a $500 million investment alongside Silver Lake and Canada Pension Plan Investment Board (CPP Investments) in the previously announced $12.5 billion acquisition of Qualtrics, the leader and pioneer of the Experience Management (XM) software category. “As an entrepreneur, it's incredibly important.

Accel Invests in Qualtrics Alongside Silver Lake and CPP Investments

MENLO PARK, Calif. & NEW YORK & CHICAGO--(BUSINESS WIRE)--Silver Lake, the global leader in technology investing, and BDT & MSD Partners, a merchant bank built to serve the distinct needs of business owners and strategic, long-term investors, today announced that BDT & MSD Partners' affiliated funds have made a co-investment alongside Silver Lake in Qualtrics, the leader and pioneer of the experience management (XM) software category. The investment is concurrent with the close of the p.

BDT & MSD Partners Invests in Qualtrics Alongside Silver Lake

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Significant new investments from Accel and BDT & MSD Partners underscore Qualtrics' market opportunity and growth potential.

Silver Lake and CPP Investments Complete Acquisition of Qualtrics

SAN FRANCISCO & PROVO, Utah--(BUSINESS WIRE)--New solution allows organizations to access and execute Bain's proven methodologies directly with Qualtrics' industry leading CX technology.

Qualtrics and Bain & Company Introduce Early Access to NPS® Outer Loop, an End-to-End Way to Manage Customer Experience Enhancement Opportunities

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--New security authorizations will make it easier for governments to collect feedback, uncover valuable insights and take action to improve CX and EX.

Qualtrics Announces New Designations to Improve How Governments Manage Customer and Employee Experience

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- #XM--Customer Journey Optimizer combines behavior, experience and operational data to help teams take action and remove friction across customer journeys.

Qualtrics Announces General Availability of Customer Journey Optimizer, Helping Companies Identify and Eliminate Points of Friction for Customers

DUBLIN--(BUSINESS WIRE)--Qualtrics today announced it has opened its new EMEA headquarters in Dublin City Centre, which will feature an XM Innovation Centre focused on AI.

Qualtrics Opens New EMEA Headquarters in Dublin City Centre & Unveils Plans for Innovation Centre

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- #XM--Qualtrics announced the general availability of three new contact center innovations.

Qualtrics Announces General Availability of New Frontline Care Solutions

PROVO, Utah & SEATTLE--(BUSINESS WIRE)-- #EX--New Qualtrics Pulse can automatically analyze and distribute employee feedback to help companies take action to improve engagement faster than ever.

New Qualtrics Pulse Innovations Help Leaders Stay in Step With Employee Feedback and Drive Better Outcomes

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--New research from Qualtrics and CivicPulse reveals opportunities to improve hiring outcomes across federal, state and local governments.

Qualtrics Research with CivicPulse: Investing in DEI Increases Hiring Satisfaction in Government

SAP SE

WALLDORF, Germany , May 16, 2023 /PRNewswire/ -- Today at SAP Sapphire in Orlando SAP SE (NYSE: SAP) announced an update of its mid-term financial Ambition 2025 as well as a new share repurchase program with a volume of up to €5 billion. Ambition 2025 Update SAP's Ambition 2025 update demonstrates SAP's strong cloud momentum, with a cloud revenue ambition of more than €21.5bn excluding Qualtrics.

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