Qualtrics International

Qualtrics International, Inc. operates as an experience management platform to manage customer, employee, product, and brand experiences. It operates through the following segments: CustomerXM, EmployeeXM, ProductXM and BrandXM. The CustomerXM includes a system of action that enables organizations to gain understanding across all channels that impact the customer experience and surfaces these insights in real-time to drive improvements. The EmployeeXM allows organizations to draw insights from their employees and improve experience during the employment lifecycle. The ProductXM includes design products people love, decrease time to market, and increase share of wallet by uncovering and acting on user needs, desires, and expectations. The BrandXM includes create a bedrock of loyal followers, acquire new customers, and increase market share by ensuring that brand resonates at each critical touchpoint and attracts target buyers. The company was founded by Scott M. Smith, Ryan Smith, and Jared Smith in 2002 and is headquartered in Provo, UT.

Earnings data Q2 2023

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PROVO, Utah and SEATTLE, Aug. 24, 2021 /PRNewswire/ -- The stress of the pandemic has taken its toll on the mental health of school-age kids, who are now facing their second back-to-school season during a global pandemic. More than half of parents (55%) say their kids experienced one of the following for the first time during the pandemic: signs of depression, signs of anxiety, or loss of sleep due to anxiety, according to a new study by Qualtrics (Nasdaq: XM), leader and creator of the Experience Management (XM) category.

More Than Half of Parents Say Their Kids Experienced Signs of Depression or Anxiety for the First Time During the Pandemic

PROVO, Utah and SEATTLE, Aug. 20, 2021 /PRNewswire/ -- Qualtrics (NASDAQ: XM), the leader and creator of the Experience Management (XM) category, today announced that on August 19, 2021 it granted 359,435 restricted stock units ("RSUs") to 34 Usermind employees who joined Qualtrics as a result of its acquisition of Usermind, Inc., which was completed on July 20, 2021. Usermind is a next-generation experience orchestration platform.

Qualtrics Grants Equity Awards to Usermind Employees Under Its Inducement Equity Plan Pursuant to NASDAQ Listing Rule 5635(c)(4)

PROVO, Utah. and NEW YORK , Aug. 19, 2021 /PRNewswire/ -- Today, Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, and Mercer, a leading global HR consulting and asset management firm, announced a new partnership that will help top brands better understand employee attitudes and preferences to develop more impactful employee experience and benefits programs.

New Partnership Between Mercer and Qualtrics to Help Organizations Create Impactful Employee Experience and Benefits Programs

PROVO, Utah and SEATTLE, Aug. 17, 2021 /PRNewswire/ -- A majority of parents and employees support vaccine mandates when returning to in-person work and learning, according to new research from Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category. The new studies found that 51% of parents support requiring proof of vaccination for children attending K-12 school and 60% of employees would be supportive if their employer required vaccines for in-person work.

Most People Support Vaccine Mandates in Schools and Workplaces as Delta Variant Spreads

PROVO, Utah and SEATTLE, Aug. 12, 2021 /PRNewswire/ -- Parents are sending their kids back to school for the second time during a global pandemic and the majority (56%) say they are more worried this year than last about the health and safety of their kids, according to a new study by Qualtrics (Nasdaq: XM), the leading experience management (XM) provider that serves nearly 9,000 education institutions worldwide. Parents are so worried, they're even willing to deal with school closures, despite beliefs that hybrid and remote learning has caused their kids to fall behind in their education.

As Delta Variant Spreads, Most Parents Would Support School Closures, New Qualtrics Study Finds

On July 20, 2021, Qualtrics International, Inc. (NASDAQ: XM; $39.52; Market Capitalization: $20.3 billion) announced its 2Q21 results, reporting strong revenue momentum and customer metrics.

Qualtrics Posts Strong Customer Momentum In 2Q20

PROVO, Utah and RESTON, Va., July 29, 2021 /PRNewswire/ -- Qualtrics (NASDAQ: XM), the world's #1 Experience Management (XM) provider and creator of the XM category, today announced that it has entered into a definitive agreement to acquire Clarabridge, the leader in omnichannel conversational analytics, in a stock transaction valued at $1.125 billion.

Qualtrics Announces Definitive Agreement to Acquire Clarabridge

PROVO, Utah and SEATTLE, July 27, 2021 /PRNewswire/ -- Almost half (45%) of working parents feel discriminated against for focusing on their families during the global pandemic, according to a new study by Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, and theBoardlist, a premium talent marketplace that connects companies with diverse leaders for board and executive opportunities.

Mental Health, Flexibility for Parents, and Leadership Opportunities for Women Will Shape the Future of Work, New Qualtrics and theBoardlist Study Finds

PROVO, Utah and SEATTLE, July 26, 2021 /PRNewswire/ -- Qualtrics, (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that leading organizations chose Qualtrics during the second quarter of 2021 to design new experiences and improve existing ones for their customers, employees, products and brands.

Leading Organizations Around the World Choose Qualtrics to Deliver Breakthrough Experiences for Customers and Employees

Qualtrics International Inc (NASDAQ: XM) reported second-quarter FY21 revenue growth of 38% year-on-year to $249.3 million beating the analyst consensus of $241.6 million. Revenues from Subscription rose 48% Y/Y to $204.5 million, and Professional service increased 5.3% Y/Y to $44.8 million.

Qualtrics International Beats On Q2 Earnings, Issues Robust Q3 Guidance

PROVO, Utah and SEATTLE, July 21, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Beneva, the largest mutual insurance company in Canada, has selected Qualtrics CustomerXM™ to listen to customer feedback in real-time, and use that data to deliver incredible experiences that improve customer satisfaction and engagement.

Beneva Chooses Qualtrics to Create Holistic and Personalized Customer Experiences

Qualtrics International Inc. (XM) CEO Zig Serafin on Q2 2021 Results - Earnings Call Transcript

Experience management software giant Qualtrics has acquired Usermind, a Seattle marketing startup that helps companies acquire, retain, and service customers.

Qualtrics acquires Seattle marketing software startup Usermind

PROVO, Utah and SEATTLE, July 20, 2021 /PRNewswire/ -- Qualtrics (NASDAQ: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced financial results for the second quarter ended June 30, 2021.

Qualtrics Reports Second Quarter 2021 Financial Results

PROVO, Utah and SEATTLE, July 14, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today launched Experience Design for Hybrid Work and Workplaces to help organizations use employee feedback to create new work experiences that enhance productivity, innovation, and growth in the new world of work.

Qualtrics Launches Experience Design Hybrid Work and Workplaces Solutions, Helping Companies Thrive in the New World of Work

PROVO, Utah and SEATTLE, July 8, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Banco Galicia, a leading financial institution headquartered in Argentina with more than three million clients and 5,600 employees, has selected Qualtrics EmployeeXM™ to listen to employee feedback in real-time, take swift and personalized action to improve the employee experience, and create a data-driven culture.

Banco Galicia Chooses Qualtrics to Personalize Employee Experience and Create a Data-Driven Culture

PROVO, Utah and SEATTLE, July 6, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM),  the world's No. 1 Experience Management (XM) provider and creator of the XM category, will announce its second-quarter 2021 financial results after the close of market on Tuesday, July 20, 2021.

Qualtrics to Announce Second Quarter 2021 Financial Results on July 20, 2021

PROVO, Utah and SEATTLE, June 28, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, and the Society for Human Resource Management (SHRM), the world's leading HR association, today announced that SHRM has standardized on Qualtrics as their Experience Management platform for their employees and members.

SHRM Partners with Qualtrics to Help Members Elevate Employee Experience

PROVO, Utah and SEATTLE, June 23, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today released a new study revealing that 53% of managers and directors, and 51% of executives plan to look for a new job in the next 12 months, with nearly half of the U.S. workforce planning to do the same.

New Qualtrics Study Finds Over 50% of Leaders are Seeking New Jobs Post-Pandemic

LONDON, June 16, 2021 /PRNewswire/ -- EY, SAP and Qualtrics (Nasdaq: XM) today announced that governments and businesses across the US and EMEIA are using their collaborative offerings to help in the fight against the COVID-19 pandemic. Through digitizing testing and scheduling, personalizing the patient experience, and scaling outreach and communication across communities, governments are using these offerings to make it easier for their communities to get vaccinated and help businesses navigate COVID-19 processes to safely reopen.

EY, SAP and Qualtrics bring leading edge technology to the fight against COVID-19

PROVO, Utah and SAN FRANCISCO, June 16, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, and Genesys, a global leader in cloud customer experience and contact center solutions, today announced a new partnership to help companies deliver world-class customer service experiences at scale.

Qualtrics and Genesys Form New Partnership to Help Companies Deliver World-Class Customer Service Experiences

PROVO, Utah and SEATTLE, June 10, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced new solutions to help B2B and B2C organizations accelerate the pace of innovation across their digital channels.

Qualtrics Launches New Solutions to Help Companies Design Digital Experiences that Attract and Retain Loyal Customers

PROVO, Utah and SEATTLE, June 8, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Ardent Health Services, one of the industry's most innovative healthcare systems with 30 hospitals and 25,000 employees nationwide, has chosen Qualtrics to transform and elevate the experiences of both patients and health care workers.

Ardent Health Services Chooses Qualtrics to Transform Patient and Employee Experience

PROVO, Utah and SEATTLE, and OKINAWA, Japan, May 27, 2021 /PRNewswire/ -- SAP Japan and Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced today that Okinawa City in Japan has chosen a new platform to manage the vaccination of thousands of city residents.

Okinawa City Chooses SAP and Qualtrics to Put Residents at the Center of Vaccine Operations

PROVO, Utah and SEATTLE, May 27, 2021 /PRNewswire/ - Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced Spotlight Insights—giving HR teams and leaders automated and actionable insights based on real-time feedback from employees.

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