Qualtrics International

Qualtrics International, Inc. operates as an experience management platform to manage customer, employee, product, and brand experiences. It operates through the following segments: CustomerXM, EmployeeXM, ProductXM and BrandXM. The CustomerXM includes a system of action that enables organizations to gain understanding across all channels that impact the customer experience and surfaces these insights in real-time to drive improvements. The EmployeeXM allows organizations to draw insights from their employees and improve experience during the employment lifecycle. The ProductXM includes design products people love, decrease time to market, and increase share of wallet by uncovering and acting on user needs, desires, and expectations. The BrandXM includes create a bedrock of loyal followers, acquire new customers, and increase market share by ensuring that brand resonates at each critical touchpoint and attracts target buyers. The company was founded by Scott M. Smith, Ryan Smith, and Jared Smith in 2002 and is headquartered in Provo, UT.

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PROVO, Utah and SEATTLE, July 21, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Beneva, the largest mutual insurance company in Canada, has selected Qualtrics CustomerXM™ to listen to customer feedback in real-time, and use that data to deliver incredible experiences that improve customer satisfaction and engagement.

Beneva Chooses Qualtrics to Create Holistic and Personalized Customer Experiences

Qualtrics International Inc. (XM) CEO Zig Serafin on Q2 2021 Results - Earnings Call Transcript

Experience management software giant Qualtrics has acquired Usermind, a Seattle marketing startup that helps companies acquire, retain, and service customers.

Qualtrics acquires Seattle marketing software startup Usermind

PROVO, Utah and SEATTLE, July 20, 2021 /PRNewswire/ -- Qualtrics (NASDAQ: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced financial results for the second quarter ended June 30, 2021.

Qualtrics Reports Second Quarter 2021 Financial Results

PROVO, Utah and SEATTLE, July 14, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today launched Experience Design for Hybrid Work and Workplaces to help organizations use employee feedback to create new work experiences that enhance productivity, innovation, and growth in the new world of work.

Qualtrics Launches Experience Design Hybrid Work and Workplaces Solutions, Helping Companies Thrive in the New World of Work

PROVO, Utah and SEATTLE, July 8, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Banco Galicia, a leading financial institution headquartered in Argentina with more than three million clients and 5,600 employees, has selected Qualtrics EmployeeXM™ to listen to employee feedback in real-time, take swift and personalized action to improve the employee experience, and create a data-driven culture.

Banco Galicia Chooses Qualtrics to Personalize Employee Experience and Create a Data-Driven Culture

PROVO, Utah and SEATTLE, July 6, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM),  the world's No. 1 Experience Management (XM) provider and creator of the XM category, will announce its second-quarter 2021 financial results after the close of market on Tuesday, July 20, 2021.

Qualtrics to Announce Second Quarter 2021 Financial Results on July 20, 2021

PROVO, Utah and SEATTLE, June 28, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, and the Society for Human Resource Management (SHRM), the world's leading HR association, today announced that SHRM has standardized on Qualtrics as their Experience Management platform for their employees and members.

SHRM Partners with Qualtrics to Help Members Elevate Employee Experience

PROVO, Utah and SEATTLE, June 23, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today released a new study revealing that 53% of managers and directors, and 51% of executives plan to look for a new job in the next 12 months, with nearly half of the U.S. workforce planning to do the same.

New Qualtrics Study Finds Over 50% of Leaders are Seeking New Jobs Post-Pandemic

LONDON, June 16, 2021 /PRNewswire/ -- EY, SAP and Qualtrics (Nasdaq: XM) today announced that governments and businesses across the US and EMEIA are using their collaborative offerings to help in the fight against the COVID-19 pandemic. Through digitizing testing and scheduling, personalizing the patient experience, and scaling outreach and communication across communities, governments are using these offerings to make it easier for their communities to get vaccinated and help businesses navigate COVID-19 processes to safely reopen.

EY, SAP and Qualtrics bring leading edge technology to the fight against COVID-19

PROVO, Utah and SAN FRANCISCO, June 16, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, and Genesys, a global leader in cloud customer experience and contact center solutions, today announced a new partnership to help companies deliver world-class customer service experiences at scale.

Qualtrics and Genesys Form New Partnership to Help Companies Deliver World-Class Customer Service Experiences

PROVO, Utah and SEATTLE, June 10, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced new solutions to help B2B and B2C organizations accelerate the pace of innovation across their digital channels.

Qualtrics Launches New Solutions to Help Companies Design Digital Experiences that Attract and Retain Loyal Customers

PROVO, Utah and SEATTLE, June 8, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Ardent Health Services, one of the industry's most innovative healthcare systems with 30 hospitals and 25,000 employees nationwide, has chosen Qualtrics to transform and elevate the experiences of both patients and health care workers.

Ardent Health Services Chooses Qualtrics to Transform Patient and Employee Experience

PROVO, Utah and SEATTLE, and OKINAWA, Japan, May 27, 2021 /PRNewswire/ -- SAP Japan and Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, announced today that Okinawa City in Japan has chosen a new platform to manage the vaccination of thousands of city residents.

Okinawa City Chooses SAP and Qualtrics to Put Residents at the Center of Vaccine Operations

PROVO, Utah and SEATTLE, May 27, 2021 /PRNewswire/ - Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced Spotlight Insights—giving HR teams and leaders automated and actionable insights based on real-time feedback from employees.

Qualtrics Announces Spotlight Insights to Give Leaders Automated and Actionable Insights on Employee Feedback

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PROVO, Utah and SEATTLE, May 20, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that customers executed nearly 450 million automated actions on the Qualtrics XM/OS platform between January and April 2021, representing a 640 percent year-over-year increase.

Qualtrics Customers Complete a Record Number of Actions on the XM/OS, on Track for 1.5 Billion Actions in 2021

Qualtrics International Inc (NASDAQ: XM) is executing well and has a leadership position in an emerging customer experience market, according to BofA Securities. The Qualtrics International Analyst: Daniel Bartus upgraded the rating for Qualtrics International from Neutral to Buy, while raising the price target from $43 to $45.

BofA Upgrades Qualtrics On Secular Tailwinds

PROVO, Utah and SEATTLE, May 18, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that Chief Executive Officer Zig Serafin and Chief Financial Officer Rob Bachman will participate in several investor conferences in the coming weeks.

Qualtrics Executives to Present at Upcoming Investor Conferences

PROVO, Utah and SEATTLE, May 17, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that leading organizations, including DocuSign, the Bank of Montreal, Singapore Post, and the City of Okinawa chose Qualtrics during the first quarter of 2021 to design new experiences and improve existing ones for their customers, employees, products, and brands.

Leading Organizations Around the World Choose Qualtrics to Power Their Experience Transformations

PROVO, Utah and SEATTLE and TOKYO, May 12, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) Platform and creator of the Experience Management (XM) category, announced today that Mitsubishi Electric Corporation, a leading worldwide manufacturer in the electric and electronic space, has selected Qualtrics EmployeeXM™ to help design and improve the experiences they deliver to their employees around the world.

Mitsubishi Electric Introduces Qualtrics EmployeeXM to Transform the Workplace and Deliver Better Experiences for Employees

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PROVO, Utah and SEATTLE, May 3, 2021 /PRNewswire/ -- New research released today from Qualtrics (Nasdaq: XM), the world's No.1 Experience Management (XM) provider and creator of the XM category, reveals how consumer behavior and expectations will change post-pandemic, and why companies need to focus on designing new experiences that meet the needs of consumers today and in the future. The new study from the Qualtrics Experience Management (XM) Institute, "2021 Global Consumer Trends", examined the perspectives of more than 17,000 global consumers across 18 countries.

New Qualtrics Study Reveals What Global Consumers Want in the Post-Pandemic World

PROVO, Utah and SEATTLE, April 29, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced the new Customer Care Command Center to help organizations improve customer service agent effectiveness by helping every agent tap into the hearts and minds of the customers they're serving and take action to improve the experiences they deliver.

Qualtrics Introduces New Customer Care Command Center to Help Organizations Build and Retain High-Performing Customer Service Teams

SALT LAKE CITY and SEATTLE, April 28, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced a new solution that helps organizations create a better candidate experience for potential employees.

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