TTEC Holdings

TTEC Holdings, Inc. is a digital global customer experience technology and services company. It focuses on the design, implementation and delivery of transformative solutions for many of brands. The firm operates through the following segments: TTEC Digital and TTEC Engage. The TTEC Digital segment provides design, build and operate tech-enabled, insight-driven CX solutions. The TTEC Engage segment provided digitally-enabled customer care, acquisition, and fraud prevention services. The company was founded by Kenneth D. Tuchman in 1982 and is headquartered in Englewood, CO.

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TTEC reports robust 2022 performance, eyes $2.5B revenue in 2023

TTEC's strong performance in 2022 with $2.44 billion revenue and 93 new client wins sets the stage for growth in 2023.
The company faces challenges in the hypergrowth sector but aims to leverage opportunities in AI and offshore services.
With a focus on organic growth, consolidation, and technology investments, TTEC aims for $2.5 billion revenue and $300 million EBITDA in 2023.

TTEC Holdings reports Q1 revenue growth, eyes AI integration for future

TTEC Holdings reported solid financial performance in Q1 2023, driven by revenue growth and strategic focus on AI integration and M&A. The company faces challenges in revenue softness in the Engage segment but sees opportunities in accelerating growth in the Digital business and expanding its client base.

TTEC Holdings reports solid Q2 results amidst AI adoption focus

TTEC Holdings delivered strong financial performance in Q2 2023, focusing on agility, AI adoption, and global expansion to drive future growth.
While facing challenges from macroeconomic pressures and consumer uncertainties, the company remains optimistic about its full-year financial outlook.
Opportunities in AI advancements, partnerships with hyperscalers, and offshore expansion position TTEC well for long-term success and profitability.

TTEC Holdings reports solid Q3 performance amidst economic challenges

TTEC Holdings navigated challenges in client decision-making amidst economic uncertainties, reporting solid Q3 performance and focusing on strategic expansion.
The company's strengths include growth in key verticals, generative AI initiatives, and global delivery capabilities, with a proactive approach to client opportunities.
While facing macroeconomic uncertainties and client behavior challenges, TTEC remains focused on expansion into new markets and offering diversified solutions.

TTEC reports solid 2023 performance, eyes AI for growth

TTEC Holdings navigated challenges in 2023 and is proactively addressing upcoming hurdles in 2024. The company's focus on margin optimization, AI integration, and client augmentation with AI tools positions it well for growth. TTEC's strategic approach to leveraging AI technologies and enhancing customer relationships showcases a forward-looking mindset.

TTEC Holdings surpasses Q1 revenue targets, eyes digital growth

TTEC Holdings' Q1 2024 performance exceeded expectations, with a focus on diversification and digital growth driving revenue and profitability.
While TTEC Digital showed strength in bookings, TTEC Engage faced challenges with new clients, requiring strategic adjustments for sustained growth.
The company remains optimistic about its full-year 2024 outlook, emphasizing long-term growth, client relationships, and technology integration for success.

TTEC Holdings reports Q2 revenue, navigates challenges, eyes offshore expansion

TTEC Holdings navigated challenges in Engage business while showcasing growth in TTEC Digital.
Cost optimization initiatives and new client wins position the company for improved profitability.
Revised financial outlook for 2024 reflects market challenges but offshore expansion offers growth potential.
Overall, TTEC Holdings is strategically adapting to market dynamics for sustainable growth.

TTEC reports Q3 revenue decline but improved profitability amidst challenges

TTEC Holdings navigated challenges of client project delays to report revenue decline but improved profitability, showcasing resilience and strategic focus on profitability.
The company's emphasis on innovation, client acquisition, and cost-saving initiatives positions it well to capitalize on opportunities in AI, client expansion, and operational efficiency.
While facing challenges in revenue growth and financial targets, TTEC's strategic strengths and proactive measures present opportunities for long-term growth and resilience.

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TTEC Holdings, Inc. is a digital global customer experience technology and services company. It focuses on the design, implementation, and delivery of transformative solutions for many brands. The firm operates through the following segments: TTEC Digital and TTEC Engage. The TTEC Digital segment provides design, build, and operate tech-enabled, insight-driven CX solutions. The TTEC Engage segment provides digitally-enabled customer care, acquisition, and fraud prevention services. The company was founded by Kenneth D. Tuchman in 1982 and is headquartered in Greenwood Village, CO.

DENVER, May 25, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that VoiceFoundry, a TTEC Digital Company, will enter the Canadian market in collaboration with Amazon Web Services (AWS) and its cloud contact center service Amazon Connect. This collaboration combines cloud technology and human expertise to deliver positive customer experiences for companies across Canada.

TTEC's VoiceFoundry Uses Amazon Connect to Enhance Customer Experience Excellence in Canada

DENVER, May 13, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global digital customer experience (CX) technology and services innovators for end-to-end, digital CX solutions, announced its plans to create 450 customer service jobs in the next six months in the Kansas City region. All positions will initially be work-from-home, with plans to move to a new office location in Overland Park in the near future.

TTEC Announces Plans to Hire 450 Contact Center Agents in the Kansas City region

TTEC Holdings, Inc. (TTEC) CEO Ken Tuchman on Q1 2021 Results - Earnings Call Transcript

Shares of TTEC Holdings (NASDAQ:TTEC) rose in after-market trading after the company reported Q1 results. Quarterly Results Earnings per share were up 96.88% over the past year to $1.26, which beat the estimate of $1.01.

Recap: TTEC Holdings Q1 Earnings

DENVER, May 4, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the first quarter ended March 31, 2021. "Our broad-based financial momentum is accelerating and for the fourth consecutive quarter we have delivered record financial results," commented Ken Tuchman, chairman and chief executive officer of TTEC.

TTEC Announces Record First Quarter 2021 Financial Results

TTEC's first-quarter 2021 earnings and revenues are expected to have increased year over year.

What's in Store for TTEC Holdings (TTEC) in Q1 Earnings?

DENVER, April 20, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global digital Customer and Employee Experience as a Service (CXaaS) partner for many of the 'world's most iconic and disruptive brands', and NXT Generation Training announced today its partnership to deliver TTEC's patent-pending Humanify® DEI+ BOT.  This innovative AI-enabled solution is focused on diversity education and trains learners on empathy, communication bias, and inclusion.

TTEC Launches AI-Enabled Diversity Training Technology Humanify® DEI+ BOT

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TTEC (TTEC) is at a 52-week high, but can investors hope for more gains in the future? We take a look at the company's fundamentals for clues.

TTEC (TTEC) Soars to 52-Week High, Time to Cash Out?

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MINNEAPOLIS & WEST PALM BEACH, Fla--(BUSINESS WIRE)--Norwest Equity Partners (“NEP”), a leading middle market investment firm founded in 1961, has completed the sale of its portfolio company, Avtex Solutions (or the “Company”), a leading end-to-end Customer Experience (CX) solution provider and technology company, to TTEC Holdings (NASDAQ:TTEC), one of the largest global technology and services innovators for end-to-end, digital CX solutions. The transaction, initially announced in March 2021,

Avtex Solutions Exits NEP Portfolio to Join Global Customer Experience Leader TTEC

DENVER, April 7, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, today announced details pertaining to the release of its first quarter 2021 financial results and related conference call and webcast. TTEC will release its earnings results after market close on Tuesday, May 4, 2021 when a press release will be issued.

TTEC Schedules First Quarter 2021 Earnings Release and Webcast of Investor Conference Call

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Is (TTEC) Outperforming Other Business Services Stocks This Year?

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DENVER, March 31, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that TTEC Chief Information Officer Chandra Venkataramani has been honored with the 2021 Colorado CIO of the Year® ORBIE® Award in the Global category from ColoradoCIO, in partnership with the Denver Business Journal. He was recognized for his role in successfully steering thousands of TTEC employees to work-from-home within weeks to ensure business continuity due to the pandemic.

TTEC Chief Information Officer Chandra Venkataramani awarded CIO of the Year® ORBIE® by ColoradoCIO, in partnership with Denver Business Journal

DENVER, March 29, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today that it has amended its credit facility by exercising its accordion feature to increase the total commitments by $300 million to $1.2 billion. The credit facility will provide TTEC with increased financial capacity and flexibility to support growth-oriented investments, strategic acquisitions, and discretionary capital distributions.

TTEC Increases its Credit Facility to $1.2 Billion

TTEC (TTEC) Hits Fresh High: Is There Still Room to Run?

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TTEC (TTEC) shares have started gaining and might continue moving higher in the near term, as indicated by solid earnings estimate revisions.

Why TTEC (TTEC) Might be Well Poised for a Surge

DENVER, March 18, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced it has ranked 7th on Virtual Vocations' annual list of Top 25 Employer Partners for Remote Work in 2021 , up from #13 last year. TTEC led the CX marketplace amid the disruptions of COVID-19 by shifting much of its global CX workforce to remote work on its Humanify ® Cloud @home platform.

TTEC Named #7 on Virtual Vocations' Top 25 Employer Partners for Remote Work in 2021

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TTEC Holdings' (TTEC) CEO Ken Tuchman on Q4 2020 Results - Earnings Call Transcript

TTEC Holdings Inc (NASDAQ: TTEC) has agreed to acquire CX technology and solutions provider, Avtex. The acquisition will be immediately accretive and highly complementary to TTEC's CX-as-a-Service (CXaaS) customer experience technology and services platform.

TTEC Set To Acquire CX Technology And Solutions Provider Avtex

DENVER, March 1, 2021 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the fourth quarter and full year ended December 31,...

News for TTEC Holdings Stock (TTEC)