TTEC Holdings

TTEC Holdings, Inc. is a digital global customer experience technology and services company. It focuses on the design, implementation and delivery of transformative solutions for many of brands. The firm operates through the following segments: TTEC Digital and TTEC Engage. The TTEC Digital segment provides design, build and operate tech-enabled, insight-driven CX solutions. The TTEC Engage segment provided digitally-enabled customer care, acquisition, and fraud prevention services. The company was founded by Kenneth D. Tuchman in 1982 and is headquartered in Englewood, CO.

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TTEC reports robust 2022 performance, eyes $2.5B revenue in 2023

TTEC's strong performance in 2022 with $2.44 billion revenue and 93 new client wins sets the stage for growth in 2023.
The company faces challenges in the hypergrowth sector but aims to leverage opportunities in AI and offshore services.
With a focus on organic growth, consolidation, and technology investments, TTEC aims for $2.5 billion revenue and $300 million EBITDA in 2023.

TTEC Holdings reports Q1 revenue growth, eyes AI integration for future

TTEC Holdings reported solid financial performance in Q1 2023, driven by revenue growth and strategic focus on AI integration and M&A. The company faces challenges in revenue softness in the Engage segment but sees opportunities in accelerating growth in the Digital business and expanding its client base.

TTEC Holdings reports solid Q2 results amidst AI adoption focus

TTEC Holdings delivered strong financial performance in Q2 2023, focusing on agility, AI adoption, and global expansion to drive future growth.
While facing challenges from macroeconomic pressures and consumer uncertainties, the company remains optimistic about its full-year financial outlook.
Opportunities in AI advancements, partnerships with hyperscalers, and offshore expansion position TTEC well for long-term success and profitability.

TTEC Holdings reports solid Q3 performance amidst economic challenges

TTEC Holdings navigated challenges in client decision-making amidst economic uncertainties, reporting solid Q3 performance and focusing on strategic expansion.
The company's strengths include growth in key verticals, generative AI initiatives, and global delivery capabilities, with a proactive approach to client opportunities.
While facing macroeconomic uncertainties and client behavior challenges, TTEC remains focused on expansion into new markets and offering diversified solutions.

TTEC reports solid 2023 performance, eyes AI for growth

TTEC Holdings navigated challenges in 2023 and is proactively addressing upcoming hurdles in 2024. The company's focus on margin optimization, AI integration, and client augmentation with AI tools positions it well for growth. TTEC's strategic approach to leveraging AI technologies and enhancing customer relationships showcases a forward-looking mindset.

TTEC Holdings surpasses Q1 revenue targets, eyes digital growth

TTEC Holdings' Q1 2024 performance exceeded expectations, with a focus on diversification and digital growth driving revenue and profitability.
While TTEC Digital showed strength in bookings, TTEC Engage faced challenges with new clients, requiring strategic adjustments for sustained growth.
The company remains optimistic about its full-year 2024 outlook, emphasizing long-term growth, client relationships, and technology integration for success.

TTEC Holdings reports Q2 revenue, navigates challenges, eyes offshore expansion

TTEC Holdings navigated challenges in Engage business while showcasing growth in TTEC Digital.
Cost optimization initiatives and new client wins position the company for improved profitability.
Revised financial outlook for 2024 reflects market challenges but offshore expansion offers growth potential.
Overall, TTEC Holdings is strategically adapting to market dynamics for sustainable growth.

TTEC reports Q3 revenue decline but improved profitability amidst challenges

TTEC Holdings navigated challenges of client project delays to report revenue decline but improved profitability, showcasing resilience and strategic focus on profitability.
The company's emphasis on innovation, client acquisition, and cost-saving initiatives positions it well to capitalize on opportunities in AI, client expansion, and operational efficiency.
While facing challenges in revenue growth and financial targets, TTEC's strategic strengths and proactive measures present opportunities for long-term growth and resilience.

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TTEC Holdings, Inc. is a digital global customer experience technology and services company. It focuses on the design, implementation, and delivery of transformative solutions for many brands. The firm operates through the following segments: TTEC Digital and TTEC Engage. The TTEC Digital segment provides design, build, and operate tech-enabled, insight-driven CX solutions. The TTEC Engage segment provides digitally-enabled customer care, acquisition, and fraud prevention services. The company was founded by Kenneth D. Tuchman in 1982 and is headquartered in Greenwood Village, CO.

Adapt Now to debut today at Customer Contact Center Week in Las Vegas DENVER , June 21, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, today announced the availability of Adapt Now, outsourcing capabilities to drive improved CX outcomes with guaranteed cost savings to businesses. Adapt Now will be demonstrated today at Customer Contact Week (CCW) in Las Vegas.

TTEC Announces Guaranteed Cost Savings Outsourcing Solutions for Improved Customer Experience

Recognized for Excellence in Customer Service DENVER , May 26, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced it has been named the Organization of the Year in the 2022 Excellence in Customer Service Awards presented by the Business Intelligence Group in Canada. TTEC is a valued partner helping brands build strong relationships with clients and customer alike.

TTEC Canada Wins Business Intelligence Group 2022 Organization of the Year

Awards recognise customer service excellence across Asia-Pacific.  MELBOURNE, Australia , May 19, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), a leading global customer experience (CX) technology and services innovator for end-to-end digital CX solutions, announced today that it has earned two Gold Asia-Pacific Stevie® Sales & Customer Service Awards for Innovation:  Innovative use of technology in Human Resources (CultureCX)   Innovation in Customer Service Management, Planning & Practice (Proactive Solutions)  "TTEC is thrilled to be recognised as an innovator in delivering exceptional employee and customer experiences," said Phil Murphy, TTEC vice president of APAC operations.

TTEC Wins Gold Stevie® Awards Across Asia-Pacific

Certification measures the level of trust in the workplace by focusing on credibility, respect, fairness, pride, and camaraderie.  MONTREAL , May 17, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announced its Canada operations has been certified as a Great Place to Work® for the second consecutive year after a thorough, independent analysis conducted by Great Place to Work Institute® Canada.

TTEC Canada Certified as 'Great Place to Work®'

MINNEAPOLIS and DENVER , May 11, 2022 /PRNewswire/ -- Avtex Solutions, LLC ("Avtex") a TTEC company (NASDAQ:TTEC), has been awarded a contract with Georgia Technology Authority (GTA) for Hosted Contact Center Services as part of their GTA Direct Program. Avtex will provide contact center services to local governments, agencies, and schools under this contract.

TTEC DIGITAL AWARDED GEORGIA TECHNOLOGY AUTHORITY CONTRACT

TTEC Holdings, Inc. (NASDAQ:TTEC ) Q1 2022 Earnings Conference Call May 5, 2022 8:30 AM ET Company Participants Ken Tuchman - Chairman & CEO Dustin Semach - CFO Shelly Swanback - CEO, TTEC Engage Paul Miller - SVP, Treasurer & IR Conference Call Participants George Sutton - Craig-Hallum Vincent Colicchio - Barrington Research Jared Levine - Cowen & Company Joseph Vafi - Canaccord Genuity Jesse Fink - William Blair Jonathan Seymour - Morgan Stanley Operator Welcome to TTEC's First Quarter 2022 Earnings Conference Call. I'd like to remind all parties that you'll be in a listen-only mode until the question-and-answer session.

TTEC Holdings, Inc. (TTEC) CEO Ken Tuchman on Q1 2022 Results - Earnings Call Transcript

TTEC (TTEC) delivered earnings and revenue surprises of 5.88% and 2.63%, respectively, for the quarter ended March 2022. Do the numbers hold clues to what lies ahead for the stock?

TTEC Holdings (TTEC) Q1 Earnings and Revenues Surpass Estimates

First Quarter 2022 Revenue was $588.7 Million Operating Income was $48.3 Million or 8.2 Percent of RevenueNon-GAAP $67.2 Million or 11.4 Percent of RevenueNet Income was $33.4 Million ($51.0 Million Non-GAAP)Adjusted EBITDA was $85.5 Million or 14.5 Percent of RevenueFully Diluted EPS was $0.71 ($1.08 Non-GAAP) Signs Bookings of $195 Million Reiterates Outlook for Full Year 2022  DENVER , May 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, announced today financial results for the first quarter, ended March 31, 2022.  "We kicked off the year with strong bookings and large deal activity as demand for our digital transformation technology and services continues to build.

TTEC Announces First Quarter 2022 Financial Results

Digital CX Transformation leader to ignite next stage of growth DENVER , May 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for digital CX transformation, today announced that Shelly Swanback has been named Chief Executive Officer of TTEC Engage.  A proven, global, digital transformation leader, Ms.

TTEC NAMES SHELLY SWANBACK AS CEO, TTEC ENGAGE

DENVER , May 3, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, has been named to the Forbes list of Best Employers for Diversity 2022. "TTEC is honored to be named a best employer for diversity by Forbes.

TTEC Named by Forbes as one of the Best Employers for Diversity 2022

ENGLEWOOD, Colo. , April 28, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, announced today that Comparably, the leading workplace culture and compensation monitoring site, ranked the company #6 on its list of Best Places to Work Denver Metropolitan Area 2022.

TTEC Ranked Among the Best Employers in Denver by Comparably

Evoqua Water Technologies

TTEC vs. AQUA: Which Stock Is the Better Value Option?

TTEC or AQUA: Which Is the Better Value Stock Right Now?

TTEC wins five Stevie Awards for customer service expertise, sales operations, and leadership. ENGLEWOOD, Colo.

TTEC WINS GOLD FOR 2022 STEVIE® AWARDS FOR SALES AND CUSTOMER SERVICE

Named The Best Company to Work For in the Telemarketing and BPO category across Latin America ENGLEWOOD, Colo. , April 21, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, is pleased to announce that it has been recognized for the fourth consecutive year by CompuTrabajo on their "Best Workplaces 2022" list as rated by employees.

TTEC Named to the Best Workplaces 2022 list by CompuTrabajo

DENVER , April 18, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ:TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, today announced details pertaining to the release of its first quarter 2022 financial results and related conference call and webcast. TTEC will release its earnings results after market close on Wednesday, May 4, 2022, when a press release will be issued.

TTEC Schedules First Quarter 2022 Earnings Release and Webcast of Investor Conference Call

End-to-end digital solutions, unifying technology, talent, and services help TTEC deliver exceptional customer experiences. ENGLEWOOD, Colo.

TTEC recognized as a Leader in 2022 Gartner® Magic Quadrant™ for Customer Service BPO

ALJ Regional Holdings

NEW YORK , April 4, 2022 /PRNewswire/ -- ALJ Regional Holdings, Inc. (NASDAQ: ALJJ) ("ALJ") announced today that it has completed the previously announced sale of the tolling and transportation and health benefit exchange verticals of its wholly owned subsidiary, Faneuil, Inc. ("Faneuil"), to TTEC Holdings, Inc. (NASDAQ: TTEC) ("TTEC"), one of the largest global customer experience ("CX") technology and services innovators for end-to-end digital CX solutions. The transaction was completed pursuant to an Asset Purchase Agreement that was announced on December 22, 2021, as amended by that certain Amendment to the Asset Purchase Agreement dated April 1, 2022.

ALJ REGIONAL HOLDINGS, INC. COMPLETES SALE OF TOLLING AND TRANSPORTATION AND HEALTH BENEFIT EXCHANGE VERTICALS OF FANEUIL, INC.

Company accelerates growth strategy with tech-enabled citizen engagement solutions, ~$19 billion total addressable market ENGLEWOOD, Colo. , April 4, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, today announces the closing of the transaction to acquire certain public sector citizen experience and smart city assets of Faneuil, Inc. a wholly owned subsidiary of ALJ Regional Holdings, Inc. (NASDAQ: ALJJ).

TTEC Completes Acquisition of Public Sector and Smart City Assets

The consensus price target hints at a 39.7% upside potential for TTEC (TTEC). While empirical research shows that this sought-after metric is hardly effective, an upward trend in earnings estimate revisions could mean that the stock will witness an upside in the near term.

Wall Street Analysts Predict a 40% Upside in TTEC (TTEC): Here's What You Should Know

ENGLEWOOD, Colo. , March 22, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest, global CX (customer experience) technology and services innovators for end-to-end digital CX solutions, released the company's first Environmental, Social, and Governance (ESG) report this month.

TTEC Launches Inaugural Environmental, Social, and Governance Report

TTEC (TTEC) shares have started gaining and might continue moving higher in the near term, as indicated by solid earnings estimate revisions.

Earnings Estimates Rising for TTEC (TTEC): Will It Gain?

NEW YORK--(BUSINESS WIRE)-- #Class--Bragar Eagel & Squire, P.C., a nationally recognized stockholder rights law firm, is investigating potential claims against TTEC Holdings, Inc. (“TTEC” or the “Company”) (NASDAQ: TTEC) on behalf of TTEC stockholders. Our investigation concerns whether TTEC has violated the federal securities laws and/or engaged in other unlawful business practices. Click here to participate in the action. On March 1, 2022, after the market closed, TTEC disclosed that it could not

TTEC ALERT: Bragar Eagel & Squire, P.C. is Investigating TTEC Holdings, Inc. on Behalf of TTEC Holdings Stockholders and Encourages Investors to Contact the Firm

ENGLEWOOD, Colo., March 10, 2022 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), one of the largest global customer experience (CX) technology and services innovators for end-to-end digital CX solutions, is proud to announce that the TTEC Leadership Development Internship Program has been recognized in the 2022 Campus Forward Award in the Small Early Career Programs category by RippleMatch.

TTEC Leadership Development Internship Program Recognized With 2022 Campus Forward Award

The average of price targets set by Wall Street analysts indicates a potential upside of 49.4% in TTEC (TTEC). While the effectiveness of this highly sought-after metric is questionable, the positive trend in earnings estimate revisions might translate into an upside in the stock.

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