Freshworks

Freshworks, Inc. operates as a software development company that provides software-as-a-service products. Its products include freshdesk, freshservice, freshsales, freshmarketer and freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in August 2010 and is headquartered in San Mateo, CA.

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Earnings data Q3 2024

Earnings data Q4 2024

Freshworks surpasses revenue expectations, displaces competitors, eyes growth opportunities

Freshworks delivered strong financial performance, exceeding revenue expectations and achieving positive free cash flow.
The company's focus on product innovation, larger customers, and operational efficiency has driven growth.
While facing macroeconomic challenges, Freshworks continues to displace competitors and expand its customer base.
Guidance for Q1 2023 indicates continued growth momentum and strategic focus on unlocking new opportunities.

Freshworks reports strong Q1 earnings, eyes expansion challenges and opportunities

Freshworks had a strong Q1, achieving profitability milestones and showcasing notable customer successes.
While facing challenges in expansion dynamics and pricing strategies, the company is exploring new ways to drive growth and customer satisfaction.
Opportunities lie in winning bigger deals, cross-selling to existing customers, and investing in IT products for broader customer reach.

Freshworks surpasses Q2 revenue expectations with AI-driven growth strategy

Freshworks' Q2 performance exceeded expectations, driven by operational changes and AI capabilities. The focus on larger customers and improved efficiency showcased strength in financial performance and customer adoption.
While challenges like billing impact and demand variations exist, opportunities in AI adoption and market expansion present avenues for growth. Balancing growth and margin improvements will be crucial for sustaining financial stability and market competitiveness.
Overall, Freshworks' Q2 earnings call highlighted a strong performance, with a strategic focus on customer experience and operational efficiency. The company's emphasis on AI adoption, go-to-market changes, and revenue optimization positions it well for future growth and market expansion.

Freshworks surpasses Q3 revenue estimates with AI focus and challenges NRR moderation

Freshworks' Q3 performance exceeded expectations, driven by AI capabilities and customer success stories.
Challenges include moderating NRR in Q4 and cautious expansion due to macro pressures.
Opportunities lie in AI adoption, cross-selling, and aspirations for higher billings growth rates.
Overall, Freshworks remains focused on innovation, customer success, and operational efficiency amidst macroeconomic challenges.

Freshworks reports robust Q4 earnings, eyes growth through AI

Freshworks delivered strong financial results in Q4 2023, driven by go-to-market success and product differentiation through AI innovations.
Despite challenges in the SMB segment, the company remains focused on growth stability, efficiency, and enhancing customer engagement.
Opportunities lie in partnerships, AI product adoption, and strategic initiatives to fuel future growth and improve market positioning.
Overall, Freshworks maintains an optimistic outlook, emphasizing the importance of initiatives playing out before incorporating them into guidance.

Freshworks reports robust Q1 growth, eyes AI-driven expansion

Freshworks' Q1 performance reflects strong revenue growth, cash reserves, and customer retention, under new CEO Dennis Woodside.
The company's strengths in AI innovation, strategic acquisitions, and focus on larger customers position it for continued success.
Challenges include SMB decision-making processes and billing expectations, while opportunities lie in AI-driven sales, market expansion, and cross-selling synergies.
Overall, Freshworks' financial outlook for Q2 and beyond shows a promising trajectory with a strategic emphasis on AI and customer-centric growth.

Freshworks reports robust Q2 earnings, eyes growth through innovation

Freshworks delivered a strong Q2 performance with notable revenue growth, highlighting their financial stability and strategic acquisitions.
The company's focus on innovation, AI initiatives, and customer-centric solutions positions them well for future growth and market competitiveness.
While facing challenges in optimizing strategies and balancing investments, Freshworks has opportunities to leverage their strengths for sustained success.

Freshworks surpasses Q3 expectations, eyes AI and CX growth

Freshworks' Q3 performance exceeded expectations, driven by revenue growth, customer additions, and strategic initiatives. The company's focus on AI and CX solutions, along with improving financial metrics, positions it well for future growth. Challenges lie in sustaining growth rates and enhancing margins to meet long-term targets.

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Freshworks, Inc. is a software development company, which engages in software-as-a-service products. Its products include Freshdesk, Freshservice, Freshsales, Freshmarketer, and Freshteam. The company was founded by Rathna Girish Mathrubootham and Shanmugam Krishnasamy in 2010 and is headquartered in San Mateo, CA.

Freshworks is the latest enterprise-software company to attribute strong performance in part to the rollout of new artificial-intelligence features.

Freshworks Earnings Top Estimates, Thanks to AI

Full year revenue grew 20% year-over-year for both as reported and constant currency Fourth quarter revenue grew 20% year-over-year, 19% adjusting for constant currency Improved business efficiency with $30.9 million in net cash provided by operating activities and $28.6 million of free cash flow in the quarter SAN MATEO, Calif., Feb. 06, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its fourth quarter and full year ended December 31, 2023.

Freshworks Reports Fourth Quarter and Full Year 2023 Results

You can learn a lot by following the behavior of company insiders when it comes to how they handle positions in their own company.

CEO Slashes Freshworks Stake

Freshworks (FRSH) expands its SaaS offerings through its multi-year strategic collaboration agreement with Amazon Web Services.

Freshworks (FRSH) Partners With AWS to Expand SaaS Offerings

Freshworks currently targets SMBs cost effectively but is successfully pivoting to acquiring large enterprises as customers as well. The company is prioritizing margin expansion with efficient cost management along with rolling out robust AI-focused products and features. Positive valuation outlook, with a potential 23% upside based on projected CAGR in operating income.

Freshworks Is Significantly Undervalued And Does Not Reflect The Potential For Expanded Margins

SAN MATEO, Calif., Jan. 09, 2024 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the fourth quarter and full year ended December 31, 2023 following the close of market on Tuesday, February 6, 2024. Freshworks will host a live audio webcast beginning at 2:00 p.m Pacific Time / 5:00 p.m. Eastern Time that same day to discuss the company's financial results and business highlights.

Freshworks to Announce Fourth Quarter and Full Year 2023 Financial Results on February 6, 2024

Freshworks (FRSH) is benefiting from portfolio strength that is helping it win new customers and drive recurring revenues.

Freshworks' (FRSH) Zuper Integration to Expand Clientele

Freshworks (FRSH) Rides on Solid Portfolio, Expanding Clientele

After a disappointing initial offering, Freshworks stock has jumped amid a shift in its go-to-market strategy under a new company president.

How Software Maker Freshworks Aimed Higher Under A New President

Freshworks Inc. (FRSH) might move higher on growing optimism about its earnings prospects, which is reflected by its upgrade to a Zacks Rank #2 (Buy).

All You Need to Know About Freshworks Inc. (FRSH) Rating Upgrade to Buy

Freshworks Inc. (FRSH) saw its shares surge in the last session with trading volume being higher than average. The latest trend in earnings estimate revisions may not translate into further price increase in the near term.

Strength Seen in Freshworks Inc. (FRSH): Can Its 6.1% Jump Turn into More Strength?

Enterprise customer relationship management (CRM) software-as-a-service (SAAS) provider Freshworks Inc. NASDAQ: FRSH has integrated artificial intelligence (AI) into its suite of products. The company has over 60,000 business clients, including Blue Nile, Klarna, Travix and BEL USA.

Freshworks gets juiced on its AI customer engagement platform

SAN MATEO, Calif., Dec. 01, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced that it granted to Mika Yamamoto, Freshworks' recently-appointed Chief Customer and Marketing Officer, a restricted stock unit award covering 377,180 shares of Freshworks' Class A common stock under its 2022 Inducement Plan. The award was granted as an inducement material to Ms. Yamamoto becoming a new employee of Freshworks in accordance with The Nasdaq Stock Market Listing Rule 5635(c)(4).

Freshworks Announces Inducement Grant Under Listing Rule 5635(c)(4) of The Nasdaq Stock Market

SAN MATEO, Calif., Nov. 28, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) today announced the appointment of Mika Yamamoto as the company's Chief Customer and Marketing Officer.

Freshworks Appoints Mika Yamamoto as Chief Customer and Marketing Officer

Freshworks (FRSH) helps Lalamove boost sales and customer engagement with Freshdesk and Freshsales.

Freshworks (FRSH) Expands Clientele With Lalamove Addition

Freshsales helps the company engage better with its business partners, improving sales conversion by 24% and Freshdesk boosts customer engagement up to 58% Freshsales helps the company engage better with its business partners, improving sales conversion by 24% and Freshdesk boosts customer engagement up to 58%

On-Demand Delivery Platform Lalamove Adopts Multiple Freshworks Products to Improve Sales Efficiency in Asia and LATAM

Freshworks Inc. (NASDAQ:FRSH ) Q3 2023 Earnings Call Transcript October 31, 2023 5:00 PM ET Company Participants Joon Huh - Vice President of Investor Relations Girish Mathrubootham - Chief Executive Officer Dennis Woodside - President Tyler Sloat - Chief Financial Officer Conference Call Participants Ryan MacWilliams - Barclays Scott Berg - Needham & Company Pinjalim Bora - JPMorgan Rob Oliver - Baird Brett Knoblauch - Cantor Fitzgerald Nick Altmann - Scotiabank Brent Thill - Jefferies Ethan Bruck - Wolfe Research Brent Bracelin - Piper Sandler Brian Schwartz - Oppenheimer & Company Patrick Walravens - JMP Securities Adam Bergere - Bank of America Taylor McGinnis - UBS Operator Hello, and welcome to the Freshworks Third Quarter 2023 Earnings Conference Call. At This time, all participants are in a listen-only mode.

Freshworks Inc. (FRSH) Q3 2023 Earnings Call Transcript

Freshworks Inc. (FRSH) came out with quarterly earnings of $0.08 per share, beating the Zacks Consensus Estimate of $0.05 per share. This compares to loss of $0.01 per share a year ago.

Freshworks Inc. (FRSH) Q3 Earnings and Revenues Top Estimates

Third quarter revenue grew 19% year-over-year Improved business efficiency with $23.9 million in net cash provided by operating activities and $22.1 million of free cash flow in the quarter Raising full year 2023 financial outlook midpoint for non-GAAP operating profit to $40 million SAN MATEO, Calif., Oct. 31, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH), a leading software company empowering businesses to delight their customers and employees, today announced financial results for its third quarter ended September 30, 2023.

Freshworks Reports Third Quarter 2023 Results

Freshworks is a software solutions provider that has been shifting its focus towards optimizing profitability. Freshworks may not be in hyper-growth mode anymore, but its growth rates remain stable at around 20% CAGR. Investors have reset their expectations, and the stock currently trades at approximately 9x to 10x forward sales multiples.

Freshworks: Rethinking Investor Expectations In A Changing Landscape

SAN MATEO, Calif., Oct. 05, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the third quarter ended September 30, 2023 following the close of market on Tuesday, October 31, 2023.

Freshworks to Announce Third Quarter 2023 Financial Results on October 31, 2023

Uptick in Microsoft Teams adoption among Freshservice customers helps businesses of all sizes speed up employee service management with the AI-enabled integration Uptick in Microsoft Teams adoption among Freshservice customers helps businesses of all sizes speed up employee service management with the AI-enabled integration

Freshworks Customers Using Microsoft Teams Increase Employee Experience and Productivity

Here is how Freshworks Inc. (FRSH) and ACM Research, Inc. (ACMR) have performed compared to their sector so far this year.

Are Computer and Technology Stocks Lagging Freshwork (FRSH) This Year?

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News for Freshworks Stock (FRSH)