
Freshworks (FRSH) Stock Forecast & Price Target
Freshworks (FRSH) Analyst Ratings
Bulls say
Freshworks Inc. has demonstrated strong financial performance with its Annual Recurring Revenue (ARR) for the EX segment exceeding $480 million, showcasing a year-over-year constant currency growth of 23%. The company has also reported significant progress in its AI product offerings, with AI ARR doubling year-over-year fueled by high adoption rates of its Copilot feature. Furthermore, improvements in Net Revenue Retention (NRR), expected to rise from 104% to 106%, and a 14% year-over-year reduction in churn indicate a strengthening customer base and enhanced demand for its software solutions.
Bears say
The outlook for Freshworks's stock remains negative primarily due to intense pricing pressure and competition from well-established players in the customer experience, IT service management, and CRM markets, which may threaten the company's profitability and pricing power. Additionally, a substantial portion of Freshworks' operations in India exposes it to various regulatory and economic uncertainties that could negatively impact its performance. The company's challenges in executing its go-to-market strategy for new products and the potential risks of security breaches further contribute to concerns regarding its future growth trajectory and overall stability.
This aggregate rating is based on analysts' research of Freshworks and is not a guaranteed prediction by Public.com or investment advice.
Freshworks (FRSH) Analyst Forecast & Price Prediction
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