eGain

eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy in September 1997 and is headquartered in Sunnyvale, CA.

Earnings data Q3 2021

Earnings data Q4 2021

Earnings data Q1 2022

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Earnings data Q4 2022

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eGain meets Q3 revenue guidance, focuses on balanced growth for 2024

eGain's Q3 2023 performance met guidance, reflecting financial stability and resilience in the U.S. customer base. The company faced challenges in securing new logo deals and experienced a decline in total revenue, prompting additional expense controls. However, opportunities lie in the expected revenue for Q4 2023 and the company's focus on balanced growth and profitability for fiscal year 2024.

eGain reports record revenue in Q2 2023 amidst market challenges

eGain's Q2 2023 performance reflects strong revenue growth, operational efficiency, and market resilience despite challenges in sales cycles and cautious spending trends. The company's focus on innovation, partnerships with key industries, and solid financial foundation present growth opportunities in the knowledge-powered customer engagement market.
While eGain faces challenges in navigating evolving market dynamics and competitive pressures, its strategic initiatives like hiring seasoned sales professionals and leveraging AI technology for knowledge management position it well for future growth. Maintaining a balance between innovation, market demand, and financial prudence will be crucial for eGain's sustained success.

eGain reports strong Q3 earnings and plans for sustainable growth

eGain's Q3 2023 performance reflects solid financial results, strong customer wins, and ongoing innovation in customer engagement solutions.
The company's focus on expense controls and growth strategies highlights a strategic approach to balancing profitability and expansion.
While facing challenges in a competitive market, eGain has opportunities to leverage its strengths in innovation and customer demand for continued growth.

eGain reports solid fiscal 2023 performance amidst new challenges

eGain's fiscal 2023 showed growth in revenue and net income, with a focus on profitability and client satisfaction.
While facing challenges in new customer acquisitions, the company remains optimistic about demand trends and opportunities.
Excitement surrounds the upcoming annual customer conference and market interest in Knowledge Hubs.

eGain surpasses Q1 expectations, eyes growth through innovation and clients

eGain's Q1 performance exceeded expectations, with strong financials and customer loyalty metrics.
The company showcased strengths in client acquisitions, innovation with AssistGPT, and industry recognition.
Challenges include maintaining growth momentum and differentiation in a competitive landscape.
Opportunities lie in expanding the client base, driving operational efficiencies through AI, and strategic partnerships.

eGain surpasses Q2 expectations, focuses on growth amid client changes

eGain delivered strong Q2 results exceeding guidance, showcasing financial resilience and innovation in AI and knowledge management.
While facing challenges from client non-renewals and revenue decline, the company's focus on new logo wins and market interest in AssistGPT presents growth opportunities.
Maintaining profitability and addressing client churn will be crucial for eGain's sustained success and market competitiveness in the coming quarters.
With a solid cash position and a strategic outlook for Q3, eGain is poised to navigate challenges and leverage opportunities for future growth and expansion.

eGain reports Q3 revenue dip but boosts profitability with AI

eGain's Q3 performance reflects revenue challenges but strong profitability growth, driven by new client wins and AI solutions.
The company faces short-term financial pressures but maintains a positive outlook with adjusted revenue guidance for fiscal 2024.
Opportunities lie in leveraging R&D investments, expanding customer base, and enhancing AI solutions to drive future growth and market leadership.

eGain reports strong Q4 earnings, eyes AI market growth

eGain's Q4 performance reflects solid financial results and strategic focus on AI knowledge offerings
While facing challenges in a competitive market, the company is well-positioned to capitalize on growth opportunities
Balancing investments with financial discipline will be crucial for sustained profitability and market leadership
Overall, eGain's outlook for fiscal 2025 shows a commitment to innovation and customer-centric strategies

eGain surpasses Q1 expectations, focuses on AI growth opportunities

eGain's Q1 2025 performance exceeded expectations, driven by strong new bookings and strategic focus on AI Knowledge offerings.
While facing challenges such as revenue decline and client losses, the company maintains a strong financial position and growth outlook.
Opportunities lie in SaaS revenue growth, market expansion through AI technology, and proactive investor engagement strategies.
Overall, eGain's performance, strengths, challenges, and opportunities position the company for continued growth and market success.

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eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy and Gunjan Sinha in September 1997 and is headquartered in Sunnyvale, CA.

SUNNYVALE, Calif., Feb. 10, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2021 second quarter ended December 31, 2020.

eGain Reports SaaS Revenue Growth of 21% for First Six Months of Fiscal 2021

SUNNYVALE, Calif., Jan. 27, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 second quarter financial results after the close of regular market trading on Wednesday, February 10, 2021, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain to Announce Fiscal 2021 Second Quarter Financial Results on February 10, 2021

SUNNYVALE, Calif., Jan. 05, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading provider of omnichannel customer engagement solutions, today announced that management is scheduled to present at the 23rd Annual Needham Virtual Growth Conference on Tuesday, January 12, 2021 at 3:30 pm ET, with virtual one-on-one meetings with investors held throughout the day.

eGain to Present at the 23rd Annual Needham Virtual Growth Conference on January 12, 2021

Q1'21 performance was strong with beats on top and bottom lines. SaaS revenue growth was 29% YoY. Guidance for Q2 was soft, primarily due to loss of revenue from two customers and also the underlying economic conditions. YoY revenue growth is expected to be 0%-3%.

eGain: 2 Dreaded Words Investors Need Not Fear

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Investors dismissed the company's earnings beat and focused on eGain's less-than-stellar second-quarter guidance instead.

Why Shares of eGain Corporation Plummeted Today

eGain Corporation's (EGAN) CEO Ashu Roy on Q1 2021 Results - Earnings Call Transcript

Shares of eGain (NASDAQ:EGAN) fell 21% in after-market trading after the company reported Q1 results. Quarterly Results Earnings per share were up 60.00% over the past year to $0.08, which beat the estimate of $0.06.

Recap: eGain Q1 Earnings

SUNNYVALE, Calif., Nov. 10, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of omnichannel customer engagement solutions, today announced financial results for its fiscal 2021 first quarter ended September 30, 2020.

eGain Reports SaaS Revenue Growth of 29% Year over Year and an Operating Cash Flow Margin of 30% in Q1 2021

SUNNYVALE, Calif., Nov. 10, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading customer engagement platform provider, today announced eGain Smart IVR™, an all-in-one solution to modernize IVR-based customer engagement.

eGain Modernizes IVR Engagement with AI, Digital, and Analytics

SUNNYVALE, Calif., Nov. 04, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of omnichannel customer engagement solutions, today announced it has been invited to participate in the following three investor conferences in November:

eGain Announces Schedule of Investor Conferences for November 2020

EGain (EGAN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

EGain (EGAN) Reports Next Week: Wall Street Expects Earnings Growth

SUNNYVALE, Calif., Nov. 03, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a global automaker has selected eGain for unified customer messaging and engagement automation.

Global Automaker Modernizes Customer Engagement with eGain

SUNNYVALE, Calif., Oct. 29, 2020 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2021 first quarter financial results after the close of regular market trading on Tuesday, November 10, 2020, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain to Announce Fiscal 2021 First Quarter Financial Results on November 10, 2020

EGain (EGAN) to Report Q1 Results: Wall Street Expects Earnings Growth

Bull Of The Day: eGain Corp (EGAN)

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eGain (EGAN) saw a big move last session, as its shares jumped nearly 9% on the day, amid huge volumes.

eGain (EGAN) Catches Eye: Stock Jumps 8.8%

eGain (EGAN) is at a 52-week high, but can investors hope for more gains in the future? We take a look at the company's fundamentals for clues.

eGain (EGAN) Hits 52-Week High, Can the Run Continue?

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eGain (EGAN) is seeing positive earnings estimate revisions, suggesting that it could be a solid choice for investors.

Can eGain (EGAN) Run Higher on Strong Earnings Estimate Revisions?

Shares of eGain (EGAN) have jumped over 65% in 2020 to easily outpace the larger technology sector's 20% climb.

Why this Cheap Tech Stock is a Strong Buy Right Now

SUNNYVALE, Calif., Sept.  14, 2020  (GLOBE NEWSWIRE) -- eGain (NASDAQ:  EGAN ), the leading provider of customer engagement solutions, today announced that it has achieved  “in process” status  on the Federal Risk and Authorization Management Program (FedRAMP) Marketplace. The company is currently working with its sponsor, the Internal Revenue Service (IRS) and the FedRAMP PMO (Program Management Office) to achieve FedRAMP Authorization.

News for eGain Stock (EGAN)