eGain

eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy in September 1997 and is headquartered in Sunnyvale, CA.

Earnings data Q3 2021

Earnings data Q4 2021

Earnings data Q1 2022

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Earnings data Q4 2022

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Earnings data Q3 2023

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eGain meets Q3 revenue guidance, focuses on balanced growth for 2024

eGain's Q3 2023 performance met guidance, reflecting financial stability and resilience in the U.S. customer base. The company faced challenges in securing new logo deals and experienced a decline in total revenue, prompting additional expense controls. However, opportunities lie in the expected revenue for Q4 2023 and the company's focus on balanced growth and profitability for fiscal year 2024.

eGain reports record revenue in Q2 2023 amidst market challenges

eGain's Q2 2023 performance reflects strong revenue growth, operational efficiency, and market resilience despite challenges in sales cycles and cautious spending trends. The company's focus on innovation, partnerships with key industries, and solid financial foundation present growth opportunities in the knowledge-powered customer engagement market.
While eGain faces challenges in navigating evolving market dynamics and competitive pressures, its strategic initiatives like hiring seasoned sales professionals and leveraging AI technology for knowledge management position it well for future growth. Maintaining a balance between innovation, market demand, and financial prudence will be crucial for eGain's sustained success.

eGain reports strong Q3 earnings and plans for sustainable growth

eGain's Q3 2023 performance reflects solid financial results, strong customer wins, and ongoing innovation in customer engagement solutions.
The company's focus on expense controls and growth strategies highlights a strategic approach to balancing profitability and expansion.
While facing challenges in a competitive market, eGain has opportunities to leverage its strengths in innovation and customer demand for continued growth.

eGain reports solid fiscal 2023 performance amidst new challenges

eGain's fiscal 2023 showed growth in revenue and net income, with a focus on profitability and client satisfaction.
While facing challenges in new customer acquisitions, the company remains optimistic about demand trends and opportunities.
Excitement surrounds the upcoming annual customer conference and market interest in Knowledge Hubs.

eGain surpasses Q1 expectations, eyes growth through innovation and clients

eGain's Q1 performance exceeded expectations, with strong financials and customer loyalty metrics.
The company showcased strengths in client acquisitions, innovation with AssistGPT, and industry recognition.
Challenges include maintaining growth momentum and differentiation in a competitive landscape.
Opportunities lie in expanding the client base, driving operational efficiencies through AI, and strategic partnerships.

eGain surpasses Q2 expectations, focuses on growth amid client changes

eGain delivered strong Q2 results exceeding guidance, showcasing financial resilience and innovation in AI and knowledge management.
While facing challenges from client non-renewals and revenue decline, the company's focus on new logo wins and market interest in AssistGPT presents growth opportunities.
Maintaining profitability and addressing client churn will be crucial for eGain's sustained success and market competitiveness in the coming quarters.
With a solid cash position and a strategic outlook for Q3, eGain is poised to navigate challenges and leverage opportunities for future growth and expansion.

eGain reports Q3 revenue dip but boosts profitability with AI

eGain's Q3 performance reflects revenue challenges but strong profitability growth, driven by new client wins and AI solutions.
The company faces short-term financial pressures but maintains a positive outlook with adjusted revenue guidance for fiscal 2024.
Opportunities lie in leveraging R&D investments, expanding customer base, and enhancing AI solutions to drive future growth and market leadership.

eGain reports strong Q4 earnings, eyes AI market growth

eGain's Q4 performance reflects solid financial results and strategic focus on AI knowledge offerings
While facing challenges in a competitive market, the company is well-positioned to capitalize on growth opportunities
Balancing investments with financial discipline will be crucial for sustained profitability and market leadership
Overall, eGain's outlook for fiscal 2025 shows a commitment to innovation and customer-centric strategies

eGain surpasses Q1 expectations, focuses on AI growth opportunities

eGain's Q1 2025 performance exceeded expectations, driven by strong new bookings and strategic focus on AI Knowledge offerings.
While facing challenges such as revenue decline and client losses, the company maintains a strong financial position and growth outlook.
Opportunities lie in SaaS revenue growth, market expansion through AI technology, and proactive investor engagement strategies.
Overall, eGain's performance, strengths, challenges, and opportunities position the company for continued growth and market success.

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eGain Corp. engages in the development, licensing, implementation, and support of customer service infrastructure software solutions. Its solutions include financial services, insurance, retail, travel and hospitality, ecommerce, helpdesks, and marketing. The company was founded by Ashutosh Roy and Gunjan Sinha in September 1997 and is headquartered in Sunnyvale, CA.

eGain Corporation (EGAN) CEO Ashu Roy Q2 2022 Results - Earnings Call Transcript

eGain (EGAN) delivered earnings and revenue surprises of 233.33% and 5.37%, respectively, for the quarter ended December 2021. Do the numbers hold clues to what lies ahead for the stock?

EGain (EGAN) Q2 Earnings and Revenues Top Estimates

SUNNYVALE, Calif., Feb. 03, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading cloud platform provider of customer engagement automation, today announced financial results for its fiscal 2022 second quarter ended December 31, 2021.

eGain Reports Record Revenue in Second Quarter of Fiscal 2022, Up 20% Year Over Year, and Raises Revenue Guidance for Full Fiscal Year

Top-rated knowledge management solution integrates with ServiceNow to enable proactive, guided experiences Top-rated knowledge management solution integrates with ServiceNow to enable proactive, guided experiences

eGain Knowledge Hub receives ServiceNow Built on Now certification

EGain (EGAN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Analysts Estimate eGain (EGAN) to Report a Decline in Earnings: What to Look Out for

SUNNYVALE, Calif., Jan. 26, 2022 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), a leading cloud platform provider for customer engagement automation, will announce its fiscal 2022 second quarter financial results after the close of regular market trading on Thursday, February 3, 2022, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain to Announce Fiscal 2022 Second Quarter Financial Results on February 3, 2022

SUNNYVALE, Calif., Jan. 12, 2022 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced it has achieved authorization from the Federal Risk and Authorization Management Program (FedRAMP). eGain's sponsoring agency is the Internal Revenue Service (IRS). The IRS is modernizing taxpayer experience with eGain's digital-first, knowledge automation solutions.

eGain Achieves FedRAMP Authorization with IRS sponsorship

SUNNYVALE, Calif., Dec. 31, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for EMEA.

eGain announces 2021 EMEA Partner Award winners

SUNNYVALE, Calif., Dec. 13, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for North America.

eGain Announces 2021 NA Partner Award Winners

Embedded in Five9 Agent Desktop Plus, eGain Knowledge Hub for Five9 delivers proactive knowledge and AI conversational guidance to empower contact center agents Embedded in Five9 Agent Desktop Plus, eGain Knowledge Hub for Five9 delivers proactive knowledge and AI conversational guidance to empower contact center agents

eGain Knowledge Hub™ Now Available on Five9 CX Marketplace

SUNNYVALE, Calif., Nov. 23, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of omnichannel customer engagement solutions, today announced it will be participating in the Benchmark Company Discovery One-on-One Virtual Investor Conference on Thursday, December 2, 2021.

eGain to Participate in The Benchmark Company Discovery One-On-One Virtual Investor Conference on December 2, 2021

SUNNYVALE, Calif., Nov. 16, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that BT Consumer, one of its marquee clients, was selected for the KM Reality Award at the KMWorld Connect Conference 2021.

Marquee eGain Client Bags KM World Reality Award for 2021

eGain Corporation (EGAN) CEO Ashu Roy on Q1 2022 Results - Earnings Call Transcript

Earnings Preview: eGain (EGAN) Q1 Earnings Expected to Decline

SUNNYVALE, Calif., Nov. 02, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN ), the leading provider of omnichannel customer engagement solutions, will announce its fiscal 2022 first quarter financial results after the close of regular market trading on Tuesday, November 9, 2021, followed by an investor conference call and webcast at 2:00 p.m. Pacific Time (5:00 p.m. ET). Chief Executive Officer Ashu Roy and Chief Financial Officer Eric Smit will host the call and webcast.

eGain to Announce Fiscal 2022 First Quarter Financial Results on November 9, 2021

SUNNYVALE, Calif., Nov. 02, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that CEO Ashu Roy will deliver a keynote at the KMWorld Connect Conference 2021 on the missing ingredient in digital transformation of customer engagement.

eGain CEO to keynote at the KMWorld Connect Conference 2021

Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents

eGain Knowledge Hub™ Now Available on Genesys® AppFoundry™

SUNNYVALE, Calif., Oct. 26, 2021 (GLOBE NEWSWIRE) --  eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that one of UK's fastest growing motor insurers has selected eGain as their new platform for digital transformation of customer engagement.

Hypergrowth UK auto insurance firm selects eGain for knowledge-powered customer engagement

SUNNYVALE, Calif., Oct. 22, 2021 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading cloud platform provider for customer engagement automation, today announced that a Top 5 insurance company in the US has selected eGain Knowledge Hub™ as its strategic knowledge management platform for customer service and member engagement.

US Insurance Giant Selects eGain Knowledge Hub™ to power Enterprise-wide Member Engagement

eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context

eGain Launches the Knowledge Hub™, Turbocharging Digital Transformation of Customer Engagement

eGain Corporation's (EGAN) CEO Ashu Roy on Q4 2021 Results - Earnings Call Transcript

SUNNYVALE, Calif., Sept. 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of digital customer engagement solutions, today announced financial results for its fiscal 2021 fourth quarter and full year ended June 30, 2021.

eGain Reports 18% Increase in SaaS Revenue for Fiscal 2021; Topline Growth Driven by New Customers and Enterprise Expansions

SUNNYVALE, Calif., Sept. 01, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that a leading cryptocurrency exchange has selected the eGain Knowledge Hub™ to provide customer service.

Premier Crypto Exchange Selects eGain for Knowledge-Powered Customer Service

eGain Corporation (NASDAQ:EGAN) is a cloud-based software company with its headquarters in Sunnyvale, California.

eGain Stock's Downtrend Could Continue Post-Earnings

SUNNYVALE, Calif., Aug. 30, 2021 (GLOBE NEWSWIRE) -- eGain (NASDAQ: EGAN), a leading provider of cloud customer engagement solutions, today announced it will be participating in the following two investor conferences in September:

News for eGain Stock (EGAN)