Revenue segments as reported by the company.

Sales Cloud

Service Cloud

Marketing & Commerce Cloud

Salesforce Platform & Other

Professional Services & Other

Integration and Analytics

Revenue Segments

Gross Profit, Operating Income, and Net Income as a percentage of Revenue

Gross Margin

Operating Margin

Profit Margin

Margins

An operating expense is an expense a business incurs through its normal business operations. Often abbreviated as OPEX.

Restructuring

Operating Expenses

Year over year growth in Revenue and Operating Expenses.

Revenue Y/Y

OpEx Y/Y

Growth

Shares outstanding refer to a company's stock currently held by all its shareholders, including share blocks held by institutional investors and restricted shares owned by the company's officers and insiders.

Outstanding Shares

Market Cap

Also known as Price/Sales Ratio. Calculated using Average market cap for the quarter / Annualized quarterly revenue.

Revenue Multiple

Salesforce

Heroku is a cloud platform as a service supporting several programming languages that is used as a web application deployment model. Heroku, one of the first cloud platforms, has been in development since June 2007, when it supported only the Ruby programming language, but now supports Java, Node.js, Scala, Clojure, Python, PHP, and Go. For this reason, Heroku is said to be a polyglot platform as it lets the developer build, run and scale applications in a similar manner across all the languages.

Heroku

Quip is a collaborative productivity software suite for mobile and the Web. It allows groups of people to create and edit documents and spreadsheets as a group, typically for business purposes.

Quip

Demandware is a software technology company headquartered in Burlington, Massachusetts, providing a cloud-based e-commerce platform and related services for retailers and brand manufacturers around the world. In 2016, Demandware was acquired by Salesforce for $2.8B.

Demandware

Work.com (Formerly Rypple) is a social performance management platform that helps managers and employees improve work performance through continuous coaching, real-time feedback, and recognition. It is marketed as a solution for sales performance, customer service, marketing, and as a service that can be employed by human resource departments.

Work.com

Slack Technologies, Inc.—acquired by Salesforce ($CRM) for $27.7B in July 2021—is a messaging platform businesses. Per the terms of the deal, Slack shareholders received $26.79 in cash and 0.0776 shares of Salesforce for each share owned. See the $CRM stock page for updates on Slack as a subsidiary of Salesforce.
Slack was founded by Daniel Stewart Butterfield, Bradley J. Horowitz, Eric Costello, Callum James Henderson-Begg, and Serguei Mourachov in 2009 and is headquartered in San Francisco, CA.

Slack Technologies

Salesforce, Inc. engages in the design and development of cloud-based enterprise software for customer relationship management. Its solutions include sales force automation, customer service and support, marketing automation, digital commerce, community management, collaboration, industry-specific solutions, and salesforce platform. The firm also provides guidance, support, training, and advisory services. The company was founded by Marc Russell Benioff and Parker Harris in 1999 and is headquartered in San Francisco, CA.

Earnings data Q4 2021

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Earnings data Q4 2022

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Earnings data Q4 2023

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Earnings data Q3 2025

CRM exceeds Q1 targets, focuses on AI innovation and profitability

CRM's Q1 earnings call highlighted its strong performance and focus on AI innovation, productivity, and profitability. While facing challenges in certain segments, the company is leveraging opportunities in AI strategy and generative AI to drive value for customers. The focus on profitability and long-term efficiency gains reflects the company's commitment to sustainable growth.

Salesforce reports strong Q2 results, raises fiscal '24 revenue guidance

Salesforce's Q2 performance reflects strong revenue growth, margin acceleration, and a focus on AI and data. The company is navigating challenges related to professional services headwinds and anticipated cash tax increases. Opportunities lie in multi-cloud expansion, international acceleration, and leveraging AI for growth.

Salesforce exceeds Q3 revenue expectations, focuses on AI and Data Cloud

Salesforce's Q3 earnings call showcased robust financial performance, driven by strong revenue growth and margin expansion. The company's strategic focus on AI, Data Cloud, and trust revolution positions it well for future growth, despite challenges from transactional business and potential optimizations in SaaS licenses. Overall, Salesforce is optimistic about the opportunities presented by new technologies and pricing changes.

Salesforce surpasses revenue targets, aims for 27% margin growth

Salesforce's Q4 performance exceeded expectations, driven by MuleSoft and Tableau success, aiming for a 27% non-GAAP operating margin in fiscal '24.
The company is committed to profitability, customer success, and transforming for growth, with a focus on efficiency and margin enhancement.
Challenges include economic headwinds, balancing profitability with growth, and operational execution of margin optimization initiatives.
Opportunities include achieving margin targets, share repurchase plans, and leveraging mentorship for further growth and efficiency.

Salesforce exceeds margin targets, focuses on generative AI growth

Salesforce delivered strong Q1 results, exceeding margin targets and showcasing revenue growth, with a focus on generative AI and customer-centric strategies.
Challenges in professional services and certain sectors were noted, while opportunities lie in AI investments, customer productivity enhancements, and data protection.
The company's long-term strategies align with generative AI advancements, aiming to drive profitability improvements and efficiency gains through innovative approaches.
Despite regional revenue variations, Salesforce remains focused on driving sales productivity, upmarket sales, and transformative AI solutions for future growth and success.

Salesforce reports robust Q2 earnings, focuses on AI transformation

Salesforce's Q2 performance reflects strong financial results, margin growth, and strategic focus on AI and customer success. While facing challenges from restructuring and cash taxes, the company's disciplined approach and market leadership position it well for future growth and innovation.

Salesforce excels in Q3 with strong growth and margin expansion

Salesforce's Q3 performance showcased strong growth, margin expansion, and operational excellence, driven by successful initiatives and strategic investments. While facing challenges in transactional business and pricing changes, the company is well-positioned to capitalize on opportunities in AI, Data Cloud, and customer value.

Salesforce reports stellar Q4 performance, eyes AI transformation opportunities

Salesforce's Q4 2024 earnings call showcased robust financial performance, strong international growth, and a focus on AI innovation and customer value.
Challenges include optimizing professional services revenue, navigating pricing changes, and ensuring smooth AI adoption for sustained growth.
Opportunities lie in leveraging Data Cloud and AI demand, guiding industry AI transformation, and expanding revenue streams through product integration and market reach.
Overall, Salesforce's strategic focus on profitable growth, customer-centric innovation, and financial stability positions the company for continued success in FY '25.

Salesforce reports solid Q1 growth, focuses on AI and data

Salesforce's Q1 performance showed revenue growth and margin improvement, with strong international expansion.
Data Cloud business and strategic partnerships are driving growth, while challenges include deal cycles and economic impacts.
Opportunities lie in AI transformation, customer automation, and diverse pricing models to enhance competitiveness.
Overall, Salesforce's focus on innovation and customer-centric solutions positions it well for future growth and success.

Salesforce reports strong Q2 results, eyes growth with Agentforce

Salesforce's Q2 performance reflects solid revenue growth and product innovation with Agentforce. Financial outlook for fiscal year '25 is positive, with raised margin and cash flow guidance. Challenges include achieving double-digit growth and managing the CFO transition, while opportunities lie in AI, innovation, and customer success.

Revenue

Cost of revenue

Gross profit

Operating expenses

SG&A

Other

Operating income

EBITDA

Net income

Earnings per share

Total assets

Current assets

Cash & equivalents

Receivables

Inventory

Non-current assets

Net PPE

Intangibles

Total liabilities

Current liabilities

Short term debt

Income tax payable

Non-current liabilities

Long-term debt

Total equity

Stockholders equity

Minority interest

Total liabilities & equity

Total debt

Net debt

Book value per share

Cash from operations

Funds from operations

Change in working capital

Cash from investing

Capital expenditure

Purchase/sale of investments

Purchase/sale of business

Other sources

Cash from financing

Change in stock

Change in debt

Cash dividends paid

Cash from other sources

Net change in cash

Free cash flow

The company continues to spruce up its considerable suite of offerings.

Why Salesforce Stock Crushed the Market on Thursday

Walmart

Big-box U.S. retailers are being forced to get creative to find new revenue streams while battling inflation and subsiding e-commerce growth. Many firms have sounded the alarm for 2023, fearing that those factors could trigger a recession and hamper their online product sales.

Salesforce sellers, meet Walmart fulfillment and delivery services

Walmart and Salesforce announced a new partnership Thursday which will allow Walmart to sell its delivery and pickup technology to more retailers. Its

Walmart partners with Salesforce to sell its delivery tech to retailers

Walmart's in-house tech and fulfillment units are now offering tools and know-how to other retailers. In a new partnership with Salesforce, retailers using Salesforce Commerce Cloud can now access Walmart Commerce Technologies' Store Assist local fulfillment app and Walmart GoLocal's delivery solutions to offer local pickup and delivery services, Walmart said in a Thursday (Jan.

Walmart Offers Delivery and BOPIS Tools to Retailers Using Salesforce

Walmart Commerce Technologies and Walmart GoLocal today announced a partnership with Salesforce to provide retailers with access to technologies and solutions to power frictionless local pickup and delivery for shoppers.

Walmart Commerce Technologies And Salesforce Partner To Unlock Local Fulfillment And Delivery Solutions For Retailers

Casey's and Duluth Trading Co. are using Salesforce to connect to their customers in a whole new way New research shows 65% of consumers will remain loyal to companies if they offer more personalized experiences SAN FRANCISCO , Jan. 12, 2023 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, today announced a series of new innovations to help retailers grow and optimize advertising sales, gain a single view of transactions across digital and physical stores, and unlock value from their customer data. New research shows 65% of consumers will remain loyal to companies if they offer more personalized experiences New Salesforce data* shows that a disconnected experience is the top frustration customers have with retailers.

New Salesforce for Retail Innovations Help Personalize Every Shopping Moment

Walmart has used its reach and e-commerce growth to make money in new ways.

Walmart strikes a deal with Salesforce to sell more of its tech to other retailers

BENTONVILLE, Ark.--( BUSINESS WIRE )--Today, Walmart Commerce Technologies and Walmart GoLocal announced a partnership with Salesforce to provide retailers with access to technologies and solutions that power frictionless local pickup and delivery for shoppers everywhere. Both Walmart Commerce Technologies Store Assist local fulfillment app and Walmart GoLocal local delivery solutions will be available through Salesforce AppExchange to help retailers thrive in today's hybrid shopping world.

Walmart Commerce Technologies and Salesforce Team Up To Unlock Local Fulfillment and Delivery Solutions for Retailers

Could Salesforce's rally continue as investors cheer recent cost-cutting moves? Analysts have a moderate buy rating on the stock and see a 35% upside potential.

Is Salesforce's New Rally The Beginning Of A Big Uptrend?

Salesforce Inc., which last week said it would be slashing 10% of its workforce, or about 8,000 people, has disclosed a wave of layoffs at its San Francisco headquarters in a filing with the state of California.

Salesforce layoffs at its home base in San Francisco number in the hundreds so far

Salesforce Inc (NYSE: CRM) is in focus on Wednesday after a Bernstein analyst said in his bearish note that the cloud company was slipping into a “growth purgatory”.

It's time to move to the sidelines on Salesforce stock: Bernstein

Not only is the ground in the San Francisco Bay Area saturated, but so is the cloud market pioneered by Salesforce Inc. and on top of margin pressure and lower quality earnings, one analyst downgraded the stock of the customer-relations management software giant.

Salesforce stock hit by downgrade as cloud-software giant falls into ‘growth purgatory'

Bernstein says it's time to sell Salesforce. It might be right about that.

Why Salesforce Stock Fell on Wednesday Morning

Salesforce's cost cutting isn't enough to drive a sustained rally as the software maker faces a "growth purgatory," said an analyst who downgraded CRM stock. The post CRM Stock Downgraded As Salesforce Faces A 'Growth Purgatory,' Analyst Says appeared first on Investor's Business Daily.

CRM Stock Downgraded As Salesforce Faces A 'Growth Purgatory,' Analyst Says

Starting the year with layoffs isn't a great sign

Could Salesforce be the Top Dow Performer in 2023?

Starting out as a contact and sales process management software company, Salesforce Inc. ( CRM , Financial) has morphed into the one of the largest customer relationship management providers in the world. The company provides customer relationship management technology that brings organizations and customers together worldwide.

Salesfore Is Still Too Expensive

Retailers offering Buy Online Pick Up In Store (BOPIS) December 15-24 sold 7X more than those who didn't during this period Shoppers rethink their purchases with 63% spike in returns year over year Retailers leaned into demand and increased discounts to 21% between Thanksgiving and Christmas SAN FRANCISCO , Jan. 9, 2023 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today released its 2022 holiday shopping recap, analyzing November and December shopping data from over 1.5 billion shoppers on retail sites using Salesforce Customer 360 (including 24 of the top 30 U.S. online retailers). Retailers offering Buy Online Pick Up In Store (BOPIS) December 15-24 sold 7X more than those who didn't While November's online sales were lower than in 2021 and 2020, Cyber Week deals and Buy Online and Pick Up In Store (BOPIS) offerings helped retailers drive success in 2022.

Global Online Sales Top $1.14T During 2022 Holiday Season, Salesforce Data Reveals

The customer relationship management specialist could announce another round of layoffs.

Why Salesforce Stock Was Gaining Today

Adobe

Best Buy

Cadence Design Systems

IDEXX Laboratories

Intuit

Lam Research

Microsoft

NVIDIA

Pool

Support good corporate citizenship (and build wealth) with these stocks.

10 Best Stocks for Environmental, Social, and Governance (ESG) Investing

Customers can now access Playvox's leading-edge workforce engagement solutions on Salesforce AppExchange SUNNYVALE, Calif. , Jan. 9, 2023 /PRNewswire/ -- Playvox, one of the leading providers of workforce engagement solutions for digital-first and CRM-centric contact centers, today announced the launch of a global collaboration with Salesforce (NYSE: CRM).

Playvox Launches New Workforce Engagement Solutions for Salesforce Contact Center

Employees can't sleep. Managers had to call their employees to see whether they still had a job. This was Salesforce's week from hell.

Welcome to Salesforce's week from hell.

Layoffs are terrible, and it's no reason to get long-term bullish on Salesforce or any other stock.

Salesforce Will Lay Off 10% of Its Workforce, but That's Not Why I'm Holding On to the Stock

Salesforce is confronting slowing growth, an activist investor concerned about the company's operating leverage and a set of high-profile departures.

Salesforce co-CEO Marc Benioff hints at more potential layoffs after this week's job cuts

Cloud-based software firm Salesforce Inc is looking to cut costs by $3 billion to $5 billion, Chief Executive Marc Benioff told company insiders this week after announcing layoffs, Fortune reported citing an audio recording of a meeting.

Salesforce aims to cut costs by $3 bln to $5 bln - Fortune

Salesforce (NYSE: CRM ) layoffs continue to be a hot topic with traders after the company announced a 10% reduction to its workforce. While that news was announced earlier this week, investors are still debating if it's the right move for the cloud-based software company.

News for Salesforce Stock (CRM)