We know that transparency is critical to earning trust, and so we’re committed to offering human support in whatever way you prefer. If you have questions about your account, our product, or anything else, the following resources are available to you.
We maintain an up-to-date list of our member’s most common questions. Check here, as there is a good chance your question might have been answered already.
You can always reach us over email at firstname.lastname@example.org.
Multitasking? Send us a note via our in-app chat (see “Help Center’” in the Settings menu). We have real humans on the other end who are on call to answer your questions between 9 a.m. and 5 p.m. ET Monday through Friday.
Want to send us a postcard from your latest vacation? You can send it to:
228 Park Avenue South
New York, NY 10003
If you’re a member of the press looking to get in touch, please contact email@example.com.
If you’re interested in joining our team, you can see our open roles here.