We know that transparency is critical to earning trust, and so were committed to offering human support in whatever way you prefer. If you have questions about your account, our product, or anything else, the following resources are available to you.
FAQ Page
We maintain an up-to-date list of our members most common questions. Check here, as there is a good chance your question might have been answered already.
You can always reach us over email at support@public.com.
Live Chat
Multitasking? Send us a note via our in-app chat (see Help Center’ in the Settings menu). We have real humans on the other end who are on call to answer your questions between 9 a.m. and 5 p.m. ET Monday through Friday.
Mailing Address
Want to send us a postcard from your latest vacation? You can send it to:
228 Park Avenue South
Suite 97716
New York, NY 10003
Other Questions
If youre a member of the press looking to get in touch, please contact press@public.com.
If youre interested in joining our team, you can see our open roles here.