How to reach us

We know that transparency is critical to earning trust, and so we’re committed to offering human support in whatever way you prefer. If you have questions about your account, our product, or anything else, the following resources are available to you.

FAQ Page

We maintain an up-to-date list of our member’s most common questions. Check here, as there is a good chance your question might have been answered already.


You can always reach us over email at

Live Chat

Multitasking? Send us a note via our in-app chat (see “Help Center’” in the Settings menu). We have real humans on the other end who are on call to answer your questions between 9 a.m. and 5 p.m. ET Monday through Friday.

Mailing Address

Want to send us a postcard from your latest vacation? You can send it to:

228 Park Avenue South
Suite 97716
New York, NY 10003

Other Questions

If you’re a member of the press looking to get in touch, please contact

If you’re interested in joining our team, you can see our open roles here.

The above content provided and paid for by Public and is for general informational purposes only. It is not intended to constitute investment advice or any other kind of professional advice and should not be relied upon as such. Before taking action based on any such information, we encourage you to consult with the appropriate professionals. We do not endorse any third parties referenced within the article. Market and economic views are subject to change without notice and may be untimely when presented here. Do not infer or assume that any securities, sectors or markets described in this article were or will be profitable. Past performance is no guarantee of future results. There is a possibility of loss. Historical or hypothetical performance results are presented for illustrative purposes only.