NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

Earnings data Q1 2021

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced Agile Workforce Engagement Management (WEM), a new offering that allows organizations to empower excellence anywhere among the workforce. Enabling employees to work from anywhere under one roof and driving up engagement, Agile WEM also empowers organizations to rapidly adapt and respond to business upheaval. Click here to learn more. Despite the recent roll-out of vaccines in some parts of the world, it's clear that a return to

NICE Announces Agile WEM, Empowering Organizations to Sustain High Employee Engagement in the Work-from-Anywhere Reality

HOBOKEN, N.J.--(BUSINESS WIRE)--Sophisticated fraud schemes utilizing stolen and synthetic identities are accelerating, requiring more powerful fraud-fighting solutions than traditional identity verification might have previously offered. Addressing these market needs, NICE Actimize, a NICE business (Nasdaq: NICE), today announced the debut of its New Account Fraud onboarding and verification solution. Delivering advanced detection capabilities powered by artificial intelligence, NICE Actimize'

NICE Actimize Launches AI-Driven New Account Fraud Solution to Combat Synthetic and Stolen Identity Fraud

HOBOKEN, N.J.--(BUSINESS WIRE)--Stringent regulations and complexities arising from new communication modalities and remote, distributed workforces are widening compliance gaps, placing financial and energy trading firms at further risk for fines and reputational damage. To address these challenges, NICE (NASDAQ: NICE), a leading provider of communication compliance solutions, has introduced NTR-X, a fully-integrated, cloud-ready omnichannel compliance recording and assurance solution. Building

NICE Introduces NTR-X, Next Generation Cloud-Based Compliance Solution for Omnichannel Trade Recording Management

SALT LAKE CITY--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NICE inContact has been named in DMG Consulting's 2020-2021 Cloud-Based Contact Center Infrastructure Product and Market Report as the market share leader based on seats. The 13th annual report from DMG, a leading independent research and consulting firm, which explores the competitive landscape, market share, projections and adoption rates, also cites expected added momentum for this market as more businesses move their

NICE inContact Named the Market Share Leader in Cloud-Based Contact Center Infrastructure by DMG Consulting

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (Nasdaq: NICE) business, announced today that its Holistic Trade and Communications Surveillance solutions suite was recognized by the “Regulation Asia Awards for Excellence 2020” for the second consecutive year with the “Best Solution in Market & Trading Surveillance” award. The Regulation Asia awards program recognizes excellence by firms that work to ensure the highest compliance standards are upheld in the financial industry, and whi

NICE Actimize Honored for AI and Advanced Analytics Innovation in Holistic Trade Surveillance by Regulation Asia

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (NASDAQ: NICE) business, has been selected by Vancouver City Savings Credit Union (Vancity), a member-owned financial co-operative headquartered in British Columbia, Canada, to drive and implement its modernized, cloud-based anti-money laundering operation. The financial cooperative's objective is to significantly improve its investigators' efficiency, allowing them to fight financial crime more effectively while simultaneously containing co

NICE Actimize Drives AML Cloud Transformation for Vancity, One of Canada's Largest Community Credit Unions

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has received the ‘Most Cutting-Edge Technical Development' Award at the Symphony Innovate 2020 Hackathon London. NICE was recognized for taking the important first step to fully integrate its market-leading NTR compliance recording solution with Symphony, a cloud-based messaging and collaboration platform used by many of the world's leading financial services organizations. The Symphony Innovate Hackathon was establishe

NICE Wins Technical Development Award at 2020 Symphony Hackathon for Integration with its Cloud-Based Messaging and Collaboration Platform

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that IDC, a global provider of market intelligence, has named NICE a Leader in its inaugural “IDC MarketScape: Worldwide Digital Evidence Management Solutions for Law Enforcement 2020 Vendor Assessment”. The IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research utilizes a rigorous scoring me

NICE Named a Leader in the Inaugural IDC MarketScape: Worldwide Digital Evidence Management Solutions for Law Enforcement 2020 Vendor Assessment

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been named the winner of “The Most Innovative System Award” by the Global WFM Chartered Body (GWFM). The award was presented to the NICE Workforce Management (WFM) Suite for its innovative capabilities that demonstrate maturity in design as well as implementation. This coveted award follows a stringent process that includes a judging committee of global WFM thought leaders and CIOs. The NICE Workforce Management (WF

NICE Wins “The Most Innovative System Award” for State-of-the-Art Advancements in Workforce Management

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today introduced new AI-based Robotic Process Automation (RPA) capabilities that fast-track the time to value by rapidly operationalizing optimal process automation opportunities. Available as part of NICE RPA version 7.4 is the new Click to Automate feature, that instantaneously transforms recommended process sequences into live operational automations. This enables businesses to rapidly expand existing process automations, improve efficienci

NICE Breaks New Ground in Robotic Process Automation with Innovative AI-Driven Click to Automate

SALT LAKE CITY--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it is ramping up support for service and information centers across the entire COVID-19 vaccine supply chain with its CXone cloud platform. The vaccine supply chain is comprised of three main critical stakeholders: vaccine manufacturers, federal and state agencies responsible for distribution and healthcare providers that are administering the vaccine. As governments around the globe are working diligently to build and sc

NICE Powers Acceleration of COVID-19 Vaccine Global Distribution Effort

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that its CEO, Barak Eilam has been selected as CEO of the Year for 2020 by Calcalist, a leading financial newspaper in Israel. Barak Eilam's top ranking is the result of a prominent rating by over 80 senior executives, analysts, underwriters and investment managers in the Israeli market. Based on four key criteria, namely consideration of shareholders, performance, transparency and leadership through the COVID-19 crisis, the ra

NICE CEO Barak Eilam Named 2020 CEO of the Year by Calcalist

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE business (Nasdaq: NICE) today announced that FACEPOINT, which launched an industry-leading biometric risk screening engine, has joined the X-Sight Marketplace, bringing its cutting-edge facial recognition technology for advanced KYC and watch list risk screening to the ecosystem. NICE Actimize's X-Sight Marketplace, which has grown to include more than 60 technology partners, is the first financial crime and compliance ecosystem that connect

NICE Actimize's X-Sight Marketplace Offers Facial Recognition Technology for Advanced AML/KYC Risk Screening with Addition of FACEPOINT

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized by Chartis Research as the category winner for Communications Monitoring in its recently released 2021 RiskTech100® rankings. In addition to the Communications Monitoring category leadership accolade, NICE Actimize also maintained its position in the “Top Ten” of Chartis' comprehensive list of top 100 global vendors in risk and compliance technology, achieving its sixth consecutive year in the top

NICE Actimize Recognized for Technology Innovation for the Sixth Consecutive Year in the Chartis 2021 RiskTech100® Rankings

SALT LAKE CITY--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NICE inContact CXone, a global leading cloud customer experience platform, saw digital interactions surge on Cyber Monday, one of the highest volume online shopping days on the calendar. On Cyber Monday, November 30, 2020, digital interactions powered by CXone significantly surpassed their 2019 numbers with over 70 percent growth in messaging and chat in the days leading to Cyber Monday. Digital's performance on Cyber Mon

CXone Manages a Record Number of Digital Interactions as Online Sales Spike on Cyber Monday

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the results of a new survey amongst CX leaders. Findings confirm consumers favor the use of digital channels when interacting with service providers. Entitled ‘Customer Service Leadership in a New Reality,' the new survey showcases the path CX leaders plan to take to drive agility into their contact centers to deliver on customer expectations. The survey also affirms the role of a cloud-native platform foundation as a critical

NICE Survey Finds At Least 50 Percent or More of Interactions Being Handled Through Digital Channels

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions for its Customer Engagement Analytics offering. In its SPARK Matrix: Customer Journey Analytics 2020 Report, Quadrant Knowledge noted NICE Nexidia's “sophisticated technology platform offering distinctive customer journey analytics differentiators” in the integrated analysis of structured and unstructured customer interactions. NICE ENLIGHTEN and

SPARK Matrix Customer Journey Analytics 2020 Recognizes NICE Nexidia as Technology Leader and Cites NICE ENLIGHTEN as a Differentiator

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been awarded Frost & Sullivan's 2020 North America Customer Value Leadership Award in public safety for innovations in cloud-based investigation and evidence management solutions. The award specifically cited NICE Investigate and NICE Inform, which have digitally transformed public safety agencies around the world, including emergency communications centers, police departments, and criminal justice systems, to h

NICE Receives Frost & Sullivan's Customer Value Leadership Award in Public Safety for Innovation in Cloud-Based Investigation and Evidence Management Solutions

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Swinton Group has transformed customer service and improved both customer and employee experiences by leveraging NICE's Attended Automation solution. A UK-based insurance retailer with a network of branches across the country, Swinton Group redefined customer service workflows to ensure employees had the right data at the opportune time and next-step guidance at their fingertips with NICE's Attended Automation solution. As

Swinton Group Boosts Net Promoter Score by 11 Percent with NICE Attended Automation

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced it has been recognized as a Leader for its Real-Time Authentication (RTA) and Fraud Prevention solutions by Opus Research for the second year successively. NICE's innovative, self-learning ENLIGHTEN Fraud Prevention solution was highlighted as a key differentiator in the report entitled 'Intelligent Authentication and Fraud Prevention Intelliview.' For a complimentary copy, click here. “NICE distinguished itself by offering inn

NICE Named a Leader in Intelligent Authentication and Fraud Prevention for the Second Consecutive Year by Leading Analyst Firm

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE business (Nasdaq: NICE), today announced the latest version of its Integrated Fraud Management (IFM-X) platform that delivers one of the industry's most advanced detection capabilities powered by artificial intelligence and machine learning. Providing a real-time response in detection and decisioning across some of the most extensive fraud coverage available on the market, NICE Actimize's IFM-X introduces new capabilities that support financ

NICE Actimize Announces Next-Gen Fraud Management Platform Leveraging Advanced AI and the Cloud to Fight Fraud and Enhance Customer Experience

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today unveiled ENLIGHTEN Fraud Prevention, an innovative new solution for automatic and continuous fraudster detection and exposure. Bringing together NICE ENLIGHTEN's comprehensive Customer Engagement AI platform with the company's voice biometrics capabilities, the solution continuously scans millions of calls to accurately pinpoint suspicious behavior and uncover previously unidentified fraudsters. Adopting a proactive approach, NICE ENLIGH

NICE Unveils ENLIGHTEN Fraud Prevention Powered by AI and Voice Biometrics to Empower Contact Centers in Safeguarding Consumers

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that it was chosen by Desjardins Group, Canada's leading financial cooperative with more than 7 million members and $300 billion in total assets, to provide modernization and expansion for the institutions' financial crime compliance program and operations. Reaffirming its long-term commitment to NICE Actimize solutions, Desjardins is significantly updating its investments with a next-generation, cons

NICE Actimize Chosen to Drive Modernization of Financial Crime Operations for Desjardins Group

NICE's (NICE) third-quarter 2020 results benefit from robust cloud revenues and an expanding customer base despite the coronavirus headwinds.

NICE Q3 Earnings Beat, Cloud Revenues Drive Top Line Y/Y

NICE Ltd (NICE) CEO Barak Eilam on Q3 2020 Results - Earnings Call Transcript

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