NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the City of Detroit (Michigan) 911 communications center will be deploying NICE Inform Elite to digitally transform processes around tracking performance metrics, performing quality assurance reviews, and reconstructing incidents. Through this transformation, the 911 center expects to improve productivity, enhance staff performance and satisfaction and provide better service to citizens and communities. Detroit is the larg

City of Detroit 911 to Implement NICE Inform Elite to Improve Service to Citizens and Communities

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as the overall market share leader for total workforce optimization (WFO) by DMG Consulting LLC. The ‘Contact Center Workforce Optimization/Workforce Engagement Management Mid-Year Market Share Report' ranked NICE in the highest position across eight of nine categories. NICE is the leading WFO suite vendor in terms of total company GAAP revenue as well as market share and revenue for contact center W

NICE Named Market Share Leader in Workforce Optimization

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has opened nominations for the 2022 PSAPs' Finest Awards, an annual recognition program for emergency communications (ECC) professionals. Awards are presented each year in the following categories: Lifetime Achievement, Above & Beyond, Communications Center Director/Manager, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator, and PSAP of the Year. NICE's PSAPs' Finest Program has recognized hundreds o

NICE Opens Nominations for 2022 PSAPs' Finest Awards Honoring Emergency Communications Professionals

Software company NICE Ltd. has cash in hand to grow in other parts of the world, and acquire new targets. In the best-case scenario, NICE's future revenue will grow thanks to growth in cloud sales and recurring revenue.

NICE: Robust Cloud Segment And Savvy M&As Make The Stock A Buy

NICE (NICE) introduces AI-powered features, helping organizations maximize the benefits of Robotic Process Automation and enabling them to increase their Return on Investment (ROI).

NICE Launches AI-Powered Robotic Process Automation Tools

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today introduced new AI-powered capabilities that enable organizations to maximize the benefits of Robotic Process Automation (RPA) for their business. Included in version 7.6, NICE RPA's new capabilities include document digitization, ROI-based recommendation of ideal processes to automate, and a complimentary resource center with ready-made low-code/no-code resources for sharing. In addition to reducing process analysis time and automating m

NICE Announces New AI-Powered Robotic Process Automation, Accelerating Organizations' Digital-First CX Strategy

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Actimize--NICE Actimize, a NICE (NASDAQ: NICE) business, has been named a leader in Aite-Novarica Group's “2021 Aite Matrix: Leading Fraud & AML Machine Learning Platforms" vendor landscape report, securing best-in-class ratings in the categories of vendor stability, client strength and product features in a field of 11 vendors across primary financial crime categories. The vendors were evaluated via the Aite Matrix, Aite-Novarica Group's highly governed and quantitati

NICE Actimize Cloud-Based Platforms Achieve Best-in-Class Ranking in 2021 “Aite Matrix: Leading Fraud & AML Machine Learning Platforms" Vendor Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced today that it has been recognized as a Technology Leader in the 2021 SPARK Matrix™ for Voice of the Customer (VoC) Platform report. The Quadrant Knowledge Solution report, which provides market insights, competitive evaluation, and rankings for 17 vendors, gave NICE Voice of the Customer strong ratings for both parameters, technology excellence and customer impact. The report acknowledged NICE VoC's ability to instantly act on custom

NICE Named a Leader in 2021 SPARK Matrix™ for Voice of the Customer

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Actimize--NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the overall global Leader in its report titled “SPARK Matrix™: Trade Surveillance and Monitoring, 2021” for the second consecutive year. The Quadrant Knowledge Solutions research report, which provided competitive analysis and a ranking of 21 global trade surveillance vendors in the form of its proprietary SPARK Matrix, scored NICE

NICE Actimize Positioned as Overall Leader in the 2021 Quadrant Knowledge Trade Surveillance and Monitoring Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #ENLIGHTENAI--NICE (Nasdaq: NICE) today announced that the 2021 National Technology Awards, sponsored by National Technology News, named NICE Enlighten AI as its “Artificial Intelligence Solution of the Year” award winner. In its fifth year, the awards program is a comprehensive celebration of leading technology across a range of industries and organized by National Technology News, part of Perspective Publishing, a leading publishing and events company. The Artificial Intelli

NICE Receives “Artificial Intelligence Solution of the Year” Award from 2021 National Technology News

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced today that it has been recognized as a Technology Leader in the SPARK Matrix™: Robotic Process Automation (RPA) 2021 report. Among the key differentiators highlighted by Quadrant Knowledge Solutions, the report cites NICE RPA as ”improving the employee experience and providing better customer engagement…”. The report went on to state, “They help the organizations to provide a seamless, consistent, and personalized customer experience

NICE Robotic Process Automation Recognized as a Leader in SPARK Matrix™ 2021

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) announced today that it has been recognized as a Leader in “The Forrester Wave™: Workforce Optimization Platforms, Q4 2021” report. Giving NICE the highest possible scores across 21 criteria, the Forrester Research report cited that “NICE's future-fit WFO platform is peppered with AI and analytics.” For a complimentary copy, click here. “The Forrester Wave™: Workforce Optimization Platforms, Q4 2021,” authored by Vasupradha Srinivasan, noted,

NICE Positioned as a Leader in Workforce Optimization By Independent Research Firm

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced a collaboration with Nichols College to form a Center for Intelligent Process Automation (CIPA) to jointly expand the next generation of robotic process automation (RPA) developers. Using NICE's RPA capabilities and training, students at Nichols College, a private institute of higher education in Dudley, Massachusetts, will learn to develop, support and consult on robotic process automation projects. Despite the rapid growth in

NICE Shapes the Workforce of the Future by Creating an Automation ‘Center of Excellence' for Higher Education

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions. The global advisory and consulting firm's SPARK Matrix™: Customer Journey Analytics (CJA), 2021 report highlights that NICE's customer engagement portfolio “leads the pack as a sole provider of a CJA solution with an integrated journey and unstructured interaction analytics support.” For a complimentary copy of the report, click here. According

NICE Customer Journey Analytics Recognized for Technology Excellence and Customer Impact Driven by Leadership in AI

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that NTT Marketing ACT, one of the largest business process outsourcers (BPO) in Japan, has selected NICE Nexidia and Enlighten to automate the bulk of its quality management processes. This decision will make NICE Enlighten one of the first artificial intelligence (AI) frameworks ever deployed in Japan to automatically assess the impact of contact center agent behaviors on customer satisfaction (CSAT). The rollout enables NTT

Leading Japanese BPO Adopts NICE Enlighten AI for Smart Quality Management and Improved Customer Service

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE), today announced its 2021 DEVone Partner Award winners, who were recognized at the fourth annual NICE DEVone Partner Conference. More than 80 partners and NICE employees attended this virtual event where executives shared new DEVone program initiatives and the product roadmap for NICE CXone, the world's #1 cloud customer experience platform. The NICE DEVone Ecosystem is one of the industry's largest technology partner networks and extends the

NICE Recognizes Industry-Leading CXone Application Partners at Fourth Annual DEVone Partner Conference

The shares of Nice Ltd (NASDAQ: NICE) have received a price target of $365 from RBC Capital. These are the details.

Nice (NICE) Stock: $365 Price Target From RBC Capital

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--The massive increase in digital channel adoption has added significant complexity to workforce management forecasting and scheduling. To help organizations address this development, NICE (Nasdaq: NICE) announced today that its workforce management solution now includes extensive innovation that helps organizations optimize digital channel management and improve customer and employee experiences. In addition, version 7.4 of NICE Workforce Management (WFM) also inc

NICE Adds Powerful Innovations to Optimize Workforce Management and Improve Experiences for Digital Consumers

HOBOKEN, N.J.--(BUSINESS WIRE)-- #Cxone--NICE (Nasdaq: NICE) today announced it is collaborating with Google Cloud to address the growing demand for more effective and automated customer self-service systems that integrate with traditional contact centers. NICE is integrating its cloud-based, AI-powered CXone customer experience platform – used by 85 of the Fortune 100 companies – with Google Cloud Contact Center Artificial Intelligence (CCAI), a group of APIs that bring the best of Google AI to contact

NICE and Google Cloud Collaborate to Drive Smarter Digital Conversations and Improve Self-Service Experiences

HOBOKEN, N.J.--(BUSINESS WIRE)-- #CXone--NICE (Nasdaq: NICE) announced today that it has been recognized as the overall leader in the 2021 SPARK Matrix™ for Contact Center as a Service (CCaaS) report. The Quadrant Knowledge Solutions report, which provides market insights, competitive evaluation, and rankings for 23 vendors, gave NICE CXone the highest ratings in the technology excellence and customer impact performance parameters. The report also acknowledged CXone as the first platform to unify best-i

NICE CXone Named Overall Leader in 2021 SPARK Matrix™ for Contact Center as a Service Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--The growing amount of information on the Dark Web presents a range of complex fraud schemes and typologies that are increasingly difficult for financial service organizations (FSOs) to detect and stop. To address this problem, NICE Actimize, a NICE business (Nasdaq: NICE), today announced its IFM-X Dark Web Intelligence solution. Deploying comprehensive, multi-language coverage of the Dark and Deep Web, malware networks, private messaging platforms, and undergrou

NICE Actimize Launches Dark Web Intelligence Solution for Proactive Fraud Prevention

NICE Ltd. (NICE) CEO Barak Eilam on Q3 2021 Results - Earnings Call Transcript

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE) today announced results for the third quarter ended September 30, 2021. Third Quarter 2021 Financial Highlights GAAP Non-GAAP Revenue of $490 million, growth of 20% year-over-year Revenue of $494 million, growth of 20% year-over-year Cloud revenue of $258 million, growth of 28% year-over-year Cloud revenue of $262 million, growth of 29% year-over-year Gross margin of 67.2% compared to 65.8% last year Gross margin of 72.3% compared to 71.0% las

NICE Reports Accelerated Total Revenue Growth of 20% For the Third Quarter of 2021 and 28% Growth in Cloud Revenue

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, (Nasdaq: NICE) was named a category winner in A-Team Group's 2021 RegTech Asia Insight Awards for “Best e-Comms Surveillance Solution.” Following its shortlisting by a panel of judges, NICE Actimize and its cloud-based SURVEIL-X Communication Surveillance solution was the recipient of the most online votes in its category derived from reader/online nominations from within the RegTech Insight community and verified by A-Team Group editors and its Re

NICE Actimize Cloud-Based SURVEIL-X Wins RegTech Asia Insight Awards 2021 for Best e-Comms Surveillance Solution

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) will announce its third quarter 2021 results on Thursday, November 11th, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel To participate, please call one of the dial-in numbers approximately 15 minutes before the start time: US: +1-877-407-4018 (toll free) or +1-201-689-8471 Israel: 1-809-406-247 (toll free) UK: 0-800-

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