NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the winners of its 2022 PSAPs' Finest Awards. Now in its seventeenth year, NICE's PSAPs' Finest Awards recognize dedicated individuals and team standouts in public safety emergency communications. Honorees are recognized for their Lifetime Achievements and for going Above & Beyond, and in the following additional categories: Director, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator and PSAP of the Year. PS

NICE Recognizes 2022 PSAPs' Finest Award Recipients for Excellence in Emergency Communications

Microsoft

Paylocity Hlds

Synchronoss

NICE's (NICE) Justice, one of the solutions in the Evidencentral cloud-based platform, is set to be deployed in the Yolo County District Attorney's Office.

NICE's Clientele Expands as Yolo County Selects Justice

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the Yolo County District Attorney's Office, Yolo County, California, will be deploying NICE Justice, one of the solutions in NICE's Evidencentral cloud-based platform, to transform how it manages digital evidence. With digital evidence increasing at an astounding rate, and growing pressure to accelerate discovery with law enforcement agencies and disclose digital evidence to defense attorneys faster, Yolo County is turning

NICE Evidencentral to Digitally Transform Evidence Management for Yolo County District Attorney's Office for Timelier Justice

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Tele-Centre Services Pte Ltd, a Singapore-based omnichannel business process outsourcing (BPO) provider, has chosen NICE Interaction Analytics with Quality Central to improve agent satisfaction and business compliance levels. Employing NICE Interaction Analytics provides Tele-Centre the ability to understand customer insights to enhance overall customer satisfaction and help drive business process transformation. Tele-Cent

NICE Interaction Analytics Chosen by Tele-Centre Services to Drive Customer Experience Interactions (CXi) Transformation

​HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business has been named the “Anti-Fraud Product of the Year” recipient in Risk.net's Risk Technology Awards 2022 competition, determined by a judged voting process led by the publication's editorial team. NICE Actimize was specifically honored for IFM-X, its industry-leading integrated fraud management platform, that provides real-time, end-to-end fraud prevention coverage that continuously adapts to new, emerging fraud threa

NICE Actimize Named “Anti-Fraud Product of the Year” Winner in Risk.net's Risk Technology Awards 2022

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Gartner has recognized NICE as a Leader in the just-released 2022 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report with CXone being evaluated. NICE placed the furthest overall for its Completeness of Vision in the Leaders quadrant. This marks the eighth consecutive year that NICE has been named a Leader in the CCaaS Magic Quadrant. This 2022 Gartner Magic Quadrant for CCaaS evaluates Contact Center as

NICE Named a Leader in the 2022 Gartner® Magic Quadrant™ for Contact Center as a Service For 8th Consecutive Year

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that Olivetree Financial, a UK-based high-touch multi-asset broker that is part of Alvar Financial Services Ltd., has chosen NICE Actimize's advanced cloud SURVEIL-X Markets Surveillance solution to deliver upon its enhanced financial crime strategy, to monitor market abuse and keep pace with regulatory change. Supporting Olivetree Financial's objectives, NICE Actimize's SURVEIL-X will be used to moni

NICE Actimize SURVEIL-X Markets Surveillance Cloud Solution Selected by Olivetree Financial to Monitor Market Abuse and Support Multiple Asset Classes

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced its designation as a market leader as evaluated by Omdia in its Customer Engagement Platforms, 2022-23 research report. Market leaders were characterized as having the best scores in terms of both functionality and capabilities and represent leading solutions Omdia believes are worthy of a place on most technology selection shortlists as they have established a commanding market position with a product that is widely accepted a

NICE Extends CXi Leadership With Next-Gen Digital And Conversational AI Capabilities

Nice Ltd (NASDAQ:NICE ) Q2 2022 Results Earnings Conference Call August 18, 2022 8:30 AM ET Company Participants Marty Cohen - Vice President, Investor Relations Barak Eilam - Chief Executive Officer Beth Gaspich - Chief Financial Officer Conference Call Participants Samad Samana - Jefferies Tyler Radke - Citigroup Michael Funk - Bank of America Merrill Lynch Chris Reimer - Barclays Bank Rishi Jaluria - RBC Capital Markets Meta Marshall - Morgan Stanley Patrick Walravens - JMP Securities Operator Greetings and welcome to the Nice Conference Call Discussing Second Quarter 2022 Results. And thank you all for holding.

Nice Ltd (NICE) CEO Barak Eilam on Q2 2022 Results - Earnings Call Transcript

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (NASDAQ: NICE) today announced results for the second quarter ended June 30, 2022. Second Quarter 2022 Financial Highlights GAAP Non-GAAP Total revenue of $530.6 million, growth of 16.1% year-over-year Total revenue of $530.6 million, growth of 15.6% year-over-year Cloud revenue of $311.4 million, growth of 27.9% year-over-year Cloud revenue of $311.4 million, growth of 26.8% year-over-year Cloud gross margin of 63.6% compared to 59.3% last year Cloud gross

NICE Reports 16% Growth in Total Revenue and 28% Cloud Revenue Growth for the Second Quarter of 2022

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the expansion of its partnership with Microsoft, delivering the full power of CXone on Azure to create frictionless, personalized digital customer experiences. NICE has received Top Tier status, Microsoft's highest level partner designation, for Azure IP Co-sell driving deeper collaboration and a strong go-to-market momentum. This partnership leverages the power of CXone to help organizations globally to transform their custome

NICE Announces Top Tier Microsoft Azure IP Co-Sell Status with the Full Power of NICE CXone Now Available Natively on Azure

Dell Technologies

Intuit

Keysight

NICE's (NICE) second-quarter 2022 performance is expected to benefit from strong adoption of its solutions and an expanding partner base.

NICE to Report Q2 Earnings: Will Strong Portfolio Aid Growth?

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) will announce its second quarter 2022 results on Thursday, August 18th, before the opening of the NASDAQ Stock Exchange. Later that day, management will host a conference call to discuss the results. 8:30 AM - Eastern 1:30 PM - UK 3:30 PM - Israel To participate, please call one of the dial-in numbers approximately 15 minutes before the start time: US: +1-877-407-4018 (toll free) or +1-201-689-8471 Israel: 1-809-406-247 (toll free) UK: 0-800-7

NICE Provides Dial-in Details for its Second Quarter 2022 Results Teleconference

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Scope, one of Australia's largest providers of disability support services, has chosen the NICE CXone platform to help streamline its contact center operations and better support its clients across Victoria and New South Wales (NSW). The implementation provides Scope with one smart and complete CX platform underpinned by omnichannel capabilities that will scale and expand with the business into the future. Scope has more t

NICE Selected by Scope to Deliver Frictionless Customer Experience Through Digital CX Cloud Platform

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (Nasdaq: NICE) business, has been recognized with the 2022 Frost & Sullivan Product Leadership Award for North America Enterprise Fraud Management. To determine the Product Leadership Award recipient, Frost & Sullivan analysts independently evaluated two key factors — product portfolio attributes and business impact — across ten benchmarking criteria. Frost & Sullivan reserves this recognition for companies at the forefront of in

NICE Actimize Recognized with 2022 Frost & Sullivan Product Leadership Award for North America Enterprise Fraud Management

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced it has been recognized as a Leader in the 2022 Gartner® “Magic Quadrant for Robotic Process Automation” research report. NICE was one of 16 vendors evaluated in this report and placed in the Leaders quadrant for the Ability to Execute and Completeness of Vision. This is the first time NICE has been named a Leader in this Magic Quadrant for RPA. According to Gartner, “Robotic process automation remains a popular software market

NICE Positioned As A Leader in 2022 Gartner® Magic Quadrant™ for Robotic Process Automation

NICE recently announced that selected solutions from its Evidencentral platform are set to be deployed by multiple countywide agencies from the Washington state.

NICE's Evidencentral Platform Selected By Washington Agencies

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that multiple countywide agencies from Washington state, including a county Sheriff's Department, Prosecutor and Assigned Council Offices, and Superior Court, will be deploying selected solutions from NICE's Evidencentral platform to transform the method by which digital evidence is managed from incident to court. NICE's scalable, cloud-based Evidencentral platform features an ecosystem of integrated technologies and workflow a

Washington State Countywide Criminal Justice System Plans Digital Transformation with NICE Evidencentral

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as a Leader by Forrester Research in "The Forrester Wave™: Journey Orchestration Platforms, Q2 2022” report. NICE CXone received among the highest scores in the journey testing and optimization criterion and received the highest possible scores within the strategy category in both the user research and partner ecosystem criteria. The Forrester report noted "NICE's Customer Experience Interactions pla

NICE Named a Leader in Journey Orchestration by Top Analyst Firm

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Customer Contact Week Digital (CCW), has named NICE and its Enlighten AI for Customer Satisfaction (CSAT) solution as its 2022 “Workforce Innovation of the Year” award recipient. The 2022 Workforce Innovation Award recognizes vendors, individuals and teams which have made a commitment to driving superior contact center and CX performance. CCW's “Workforce Innovation of the Year” category awards the solution that links empl

NICE Enlighten AI Receives 2022 “Workforce Innovation of the Year” Honor in Customer Contact Week's Excellence Awards Competition

Nice (NICE) announces the Summer 2022 release of CXone with updated new capabilities, which enhance journey orchestration and complete performance.

Nice (NICE) Launches Upgraded CXone, Bolsters Portfolio

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as a Category Leader in the inaugural Chartis Research “Financial Crime Risk Management Systems: Watchlist Monitoring Solutions, 2022 Market Update and Vendor Landscape” report among a competitive field of 24 vendors. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology. To secure a complimentary copy of this report, ple

NICE Actimize Positioned as Category Leader in Chartis Research “Watchlist Monitoring Solutions, 2022 Market Update and Vendor Landscape” Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the Summer 2022 release of CXone, which adds new capabilities that enhance journey orchestration and complete performance, two vital components of a complete CXi offering. The new capabilities enrich digital experiences, simplify integration with customer environments and grow openness with mobile SDKs and integration options. With its new release, CXone is improving complete performance by putting digital and AI at the helm, c

NICE Introduces Groundbreaking Innovations in Digital CX and AI in CXone Summer 2022 Release

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that it has been recognized as a Leader in Anti-Money Laundering solutions by Forrester Research, a leading global research and advisory firm. The analyst firm included NICE Actimize among the most significant vendors in the market, in its recent report titled, “The Forrester Wave™: Anti-Money-Laundering (AML) Solutions, Q3 2022”. To download a complimentary copy of the “The Forrester Wave™: Anti-Mone

NICE Actimize Recognized as a Leader for Anti-Money Laundering Solutions Receiving Highest Scores Possible in 19 Criteria

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced NICE CXone has won for Customer Experience excellence in the 15th Annual Ventana Research Digital Innovation Awards. The Digital Innovation Awards highlight technology providers that exemplify innovation and strive to create solutions that improve people, processes, information, and technology. CXone is designed to create seamless digital customer experiences, addressing the full CXi landscape. With the unique capability to und

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