NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

Earnings data Q4 2020

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced it has been recognized as a Leader in the 2022 Gartner® “Magic Quadrant for Robotic Process Automation” research report. NICE was one of 16 vendors evaluated in this report and placed in the Leaders quadrant for the Ability to Execute and Completeness of Vision. This is the first time NICE has been named a Leader in this Magic Quadrant for RPA. According to Gartner, “Robotic process automation remains a popular software market

NICE Positioned As A Leader in 2022 Gartner® Magic Quadrant™ for Robotic Process Automation

NICE recently announced that selected solutions from its Evidencentral platform are set to be deployed by multiple countywide agencies from the Washington state.

NICE's Evidencentral Platform Selected By Washington Agencies

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that multiple countywide agencies from Washington state, including a county Sheriff's Department, Prosecutor and Assigned Council Offices, and Superior Court, will be deploying selected solutions from NICE's Evidencentral platform to transform the method by which digital evidence is managed from incident to court. NICE's scalable, cloud-based Evidencentral platform features an ecosystem of integrated technologies and workflow a

Washington State Countywide Criminal Justice System Plans Digital Transformation with NICE Evidencentral

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as a Leader by Forrester Research in "The Forrester Wave™: Journey Orchestration Platforms, Q2 2022” report. NICE CXone received among the highest scores in the journey testing and optimization criterion and received the highest possible scores within the strategy category in both the user research and partner ecosystem criteria. The Forrester report noted "NICE's Customer Experience Interactions pla

NICE Named a Leader in Journey Orchestration by Top Analyst Firm

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that Customer Contact Week Digital (CCW), has named NICE and its Enlighten AI for Customer Satisfaction (CSAT) solution as its 2022 “Workforce Innovation of the Year” award recipient. The 2022 Workforce Innovation Award recognizes vendors, individuals and teams which have made a commitment to driving superior contact center and CX performance. CCW's “Workforce Innovation of the Year” category awards the solution that links empl

NICE Enlighten AI Receives 2022 “Workforce Innovation of the Year” Honor in Customer Contact Week's Excellence Awards Competition

Nice (NICE) announces the Summer 2022 release of CXone with updated new capabilities, which enhance journey orchestration and complete performance.

Nice (NICE) Launches Upgraded CXone, Bolsters Portfolio

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as a Category Leader in the inaugural Chartis Research “Financial Crime Risk Management Systems: Watchlist Monitoring Solutions, 2022 Market Update and Vendor Landscape” report among a competitive field of 24 vendors. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology. To secure a complimentary copy of this report, ple

NICE Actimize Positioned as Category Leader in Chartis Research “Watchlist Monitoring Solutions, 2022 Market Update and Vendor Landscape” Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the Summer 2022 release of CXone, which adds new capabilities that enhance journey orchestration and complete performance, two vital components of a complete CXi offering. The new capabilities enrich digital experiences, simplify integration with customer environments and grow openness with mobile SDKs and integration options. With its new release, CXone is improving complete performance by putting digital and AI at the helm, c

NICE Introduces Groundbreaking Innovations in Digital CX and AI in CXone Summer 2022 Release

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced that it has been recognized as a Leader in Anti-Money Laundering solutions by Forrester Research, a leading global research and advisory firm. The analyst firm included NICE Actimize among the most significant vendors in the market, in its recent report titled, “The Forrester Wave™: Anti-Money-Laundering (AML) Solutions, Q3 2022”. To download a complimentary copy of the “The Forrester Wave™: Anti-Mone

NICE Actimize Recognized as a Leader for Anti-Money Laundering Solutions Receiving Highest Scores Possible in 19 Criteria

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced NICE CXone has won for Customer Experience excellence in the 15th Annual Ventana Research Digital Innovation Awards. The Digital Innovation Awards highlight technology providers that exemplify innovation and strive to create solutions that improve people, processes, information, and technology. CXone is designed to create seamless digital customer experiences, addressing the full CXi landscape. With the unique capability to und

NICE Wins the Digital Innovation Award for Customer Experience Excellence

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, has been positioned as a Category Leader in the inaugural Chartis Research Communications Monitoring Solutions 2022 Market and Vendor Landscape Report. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology. To secure a complimentary copy of this report, please click here. NICE Actimize was positioned as the highest-ranking vendor in the Char

NICE Actimize Positioned as Category Leader in the Inaugural Chartis Research Communications Monitoring Solutions 2022 Market and Vendor Landscape Report

NICE Ltd offered lots of positives at its latest investor day event. The company remains in the early innings of the CCaaS adoption curve and should see plenty of growth in the medium to longer term.

NICE Ltd.: A Warranted Premium For Profitable Growth

ST. LOUIS--(BUSINESS WIRE)-- #CCaaS--Textel, the fastest and most reliable full-service, cloud-based texting platform for businesses and contact centers, announced an expanded partnership with NICE (Nasdaq: NICE) CXone to bring its innovative texting services to NICE's international customers. By replacing the need for phone calls, Textel's advanced texting platform lets users worldwide increase revenue while dramatically reducing operational costs. “We've had a successful partnership with NICE CXone in

Textel Expands Partnership with NICE CXone to Bring its Advanced Texting Services to the International Marketplace

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that TMC, a global, integrated media company, and Cloud Computing Magazine have awarded the market-leading NICE CXone cloud platform as a 2022 Cloud Computing Product of the Year. The Cloud Computing Product of the Year Award honors vendors with the most innovative, useful, and beneficial cloud products and services that have been available to deploy within the past year. Offering customer experience software built for the digi

NICE CXone Awarded TMC's 2022 Cloud Computing Product of the Year Award

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the launch of NICE Robotic Process Automation (RPA) version 7.7, extending the capabilities of NEVA (NICE Employee Virtual Attendant) for a more frictionless user experience. Three key innovative capabilities in the latest release include embedded on-screen web callouts for more seamless real-time agent guidance, an AI-powered business insights dashboard for accelerated and efficient decision making, and a next-generation conne

‘Ease of Use' Has Just Become Easier with NICE RPA's Latest Innovations Extending the Capabilities of NEVA for a Frictionless User Experience

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the 2022 National Technology Awards, sponsored by National Technology News, named NICE Enlighten AI as its “Customer Experience Technology of the Year ” award winner. In its sixth year, the awards program is a comprehensive celebration of leading technology across a range of industries and organized by National Technology News, part of Perspective Publishing, a leading publishing and events company. The customer experience

NICE Captures 2022 “Customer Experience Technology of the Year” Award from National Technology News

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions for its advanced robotic process automation solutions. The global advisory and consulting firm's SPARK Matrix™: Robotic Process Automation (RPA), 2022 report stated that NICE RPA products “enable intelligent process optimization while releasing the power of employees to provide an excellent customer experience.” To download a copy of the complime

NICE Robotic Process Automation Named a Technology Leader in 2022 SPARK Matrix™ Report

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced that the UK's Nottinghamshire Police has deployed the NICE Investigate Digital Evidence Management solution to improve officer efficiency and community safety, by digitally transforming how it is managing growing volumes of digital evidence. When fully deployed, NICE Investigate will be rolled out to more than 3,200 officers and staff, who have policing oversight for the shire county of Nottingham, a community of over one milli

NICE Investigate Chosen by Nottinghamshire Police to Digitally Transform Evidence Management Processes via the Cloud

NICE's expanding partner base and strong product portfolio are expected to help the battered stock rebound in the rest of 2022.

Will NICE Rebound on an Expanding Portfolio & Partner Base?

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, was named the winner in the Suitability (Pan Asia) category by WealthTechAsia Awards for the second consecutive year. Sponsored by WealthBriefing, a publication of Clearview Financial Media and a leading global provider of business intelligence in the private banking and wealth management space, the awards program rewards achievement, top class performance, and innovation across Asia. NICE Actimize emerged as the 202

NICE Actimize Named Category Winner for Suitability in WealthTechAsia Awards for the Second Consecutive Year

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today confirmed that American State Bank, a Texas-based financial institution, has selected NICE Actimize Xceed, an all-in-one AI fraud and anti-money laundering platform, to drive the financial institution's restructured financial crime strategy. Powered by the cloud and always-on AI, NICE Actimize's Xceed provides best-in-class AML, fraud and case management in a single risk platform. From real-time onboarding thro

NICE Actimize Xceed AI Cloud Platform Chosen by American State Bank to Manage AML and Fraud Risk Management

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize, a NICE (NASDAQ: NICE) business, today announced its exciting roster of speakers and the agenda for ENGAGE LIVE, the financial crime industry's largest virtual customer event of the year. ENGAGE LIVE is designed to inform and inspire financial crime risk professionals at every level, with an agenda packed with transformative ideas, strategies, and insights across six tracks and more than 30 sessions. To be held from June 8-9, more than 2,000 industr

NICE Actimize Announces ENGAGE LIVE, the Industry's Largest Financial Crime Virtual Event, Hosting Lawyer and Human Rights Advocate Amal Clooney and Bestselling Financial Fraud Author Tom Wright

NICE's workforce management solution maximizes agent flexibility, delivers quality customer experience, reduces operational costs, enhances overall customer loyalty, and improves agent productivity. SAN ANTONIO , June 2, 2022 /PRNewswire/ -- Recently, Frost & Sullivan assessed the India workforce management software industry and, based on its analysis, recognizes NICE with the 2022 India Product Leadership Award.

NICE Applauded by Frost & Sullivan for Optimizing Contact Center Efficiency, Reliability, and Flexibility with Its Comprehensive Workforce Management Suite

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE Actimize (Nasdaq: NICE) was named the category winner for “Best Solution for Managing Financial Crime” in A-Team Group's 2022 Europe RegTech Insight Awards marking its fifth consecutive yearly win across this awards competition. Following its shortlisting by a panel of judges, NICE Actimize and its portfolio of financial crime solutions, which includes anti-money laundering, holistic conduct surveillance, and other advanced risk and compliance solutions, wer

NICE Actimize Named Category Winner as “Best Solution for Managing Financial Crime” by 2022 Europe RegTech Insight Awards

HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE--NICE (Nasdaq: NICE) today announced the winners of its CX Excellence Awards 2022. The winning organizations were recognized for driving frictionless experiences throughout the customer journey. The 16 award winners across six categories were honored at Interactions Live, the industry's biggest customer experience virtual event, highlighting strategies for bringing CX visions to life by enabling exceptional customer and employee engagement and outstanding transfor

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