NICE Ltd

NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Interactions Solutions, Security Solutions, and Financial Crime and Compliance Solutions. The Customer Interactions Solutions segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Security Solutions segment offers suites including incident debriefing and investigation, public safety emergency response optimization; video surveillance and analytics, situation management., nd intelligence and law enforcement. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

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NICE Ltd reports strong Q1 earnings, eyes cloud growth opportunities

NICE's Q1 performance reflects robust financial metrics, strong cloud and AI leadership, and strategic growth initiatives across regions.
The company faces challenges in transitioning to cloud, deployment timelines, and competitive market dynamics, requiring continuous adaptation.
Opportunities lie in cloud adoption growth, customer engagement for additional solutions, and revenue uplift during the maintenance-to-cloud shift.
Overall, NICE's customer-centric approach, focus on AI innovation, and financial strength position it well for future growth and market competitiveness.

NICE reports robust Q2 earnings driven by cloud revenue growth

NICE's Q2 performance showcased strong revenue growth, particularly in cloud, with a focus on long-term customer commitments and market share gains.
Despite challenges in product margins and financial income, the company's competitive edge in cloud services and AI solutions presents growth opportunities.
Continued diversification and market share focus position NICE well for future growth, especially in cloud-based services and AI-driven solutions.

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NICE Ltd. engages in the provision of enterprise software solutions and services. It operates through the following segments: Customer Engagement, and Financial Crime and Compliance Solutions. The Customer Engagement segment provides suites such as compliance and risk, workforce optimization, operational efficiency, customer experience, and sales and retention. The Financial Crime and Compliance Solutions segment includes for enterprise risk management, anti-money laundering, fraud prevention, and brokerage compliance services. The company was founded on September 28, 1986 and is headquartered in Raanana, Israel.

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced top placement in Frost & Sullivan's Frost Radar Voice of Customer report for 2022. With over 50 global industry participants, NICE was selected based on technology innovation, relevancy, scalability, integration capabilities, ease of use, security, partner networks, and acquisitions. NICE ranked high on Frost's growth and innovation rating thanks to an expansive range of services that align well with the Company's voice of customer solutions and continued focus on investments in R&D, predictive and prescriptive real-time analytics, and actionability.

NICE Voice of Customer Placed First Overall on Frost Radar Growth Index

Cognizant Technology Solutions

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) and Cognizant (Nasdaq: CTSH) today announced the launch of a global strategic go-to-market partnership to accelerate customer experience (CX) transformation. This partnership leverages Cognizant's deep consulting and business transformation capabilities along with NICE CXone's industry-leading complete, integrated cloud platform to accelerate customer adoption of advanced CX solutions such as digital, analytics, and conversational AI. For both companies, this partnership will enable growth opportunities in their respective customer bases.

NICE and Cognizant Announce Strategic Partnership For Digital Customer Experience Transformation

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE), the worldwide leader in AI-powered self-service and agent-assisted CX software, today announced its integration of CXone Expert with OpenAI's generative modeling used in ChatGPT. CXone Expert is the industry's leading cloud native customer service Knowledge Management solution, providing effortless, faster, self-service that delivers accurate answers for resolving customer issues. With this integration, organizations can create CX-rich, human-like conversational consumer experiences without engaging agents.

NICE Announces Industry's First Conversational CX With ChatGPT-Enabled CXone

The mean of analysts' price targets for Nice (NICE) points to a 25.3% upside in the stock. While this highly sought-after metric has not proven reasonably effective, strong agreement among analysts in raising earnings estimates does indicate an upside in the stock.

Wall Street Analysts See a 25.3% Upside in Nice (NICE): Can the Stock Really Move This High?

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that Yource, the leading business process outsourcer (BPO) in the Netherlands, successfully employed NICE's Workforce Management (WFM) solution to further support the transition to a hybrid work model. Yource has seen an increase in forecast accuracy, ensuring more effective service and improving customer satisfaction.

NICE Digitally Transforms Performance and Customer Experience through AI-Driven Employee Engagement Solutions for a leading European BPO

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Wall Street Predicts: 2 Growth Stocks to Skyrocket in 2023

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced as a market share leader in DMG Consulting LLC's Worldwide Cloud-Based Contact Center Infrastructure Market Share Report both in terms of cloud-based seats and revenue. DMG Consulting LLC analyzed the activity of companies involved in selling cloud-based contact center infrastructure solutions, focusing on market performance, competitive landscape, innovation, AI and automation, size, total addressable market, and geography of the prior year. NICE CXone, with its agility, adaptability, and scalable capabilities, positions NICE over its competitors as the leader with a strong hold on the market.

NICE CXone Leads Market Share in DMG Consulting LLC's Worldwide Cloud-Based Contact Center Report for 2022

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that it has been named the winner in two categories in the 2022 ASTORS Awards for the seventh consecutive year. Sponsored by American Security Today, the ASTORS Awards recognize innovative solutions that support law enforcement, criminal justice and public safety agencies in their mission to fight crime and keep cities and communities safe and secure. NICE Inform Elite received a platinum award in the Best 911 Center Solution category, and NICE Investigate and NICE Justice were named gold award recipients in the Best Investigation Solution category.

NICE's Evidencentral Digital Transformation Solutions Named Winners in 2022 ASTORS Awards for Seventh Consecutive Year

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced new RPA (Robotic Process Automation) capabilities in its latest release, using AI to identify focused opportunities for automation. With NEVA Discover's new process analytics solution and semi-supervised machine learning, organizations can optimize their business process executed elements to achieve complete performance. NEVA Discover, NICE's AI-powered discovery tool, uses advanced AI to produce actionable insights to optimize business processes, improve effectiveness and efficiency, and empower employees to meet their key performance indicators.

NICE Delivers New RPA Innovations leveraging AI To Achieve Complete Performance and Master CXi

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that it has opened nominations for the 2023 PSAPs' Finest Awards, an annual recognition program for emergency communications (ECC) professionals. Awards are presented each year in the following categories: Lifetime Achievement, Above & Beyond, Communications Center Director/Manager, Line Supervisor, Technician, Trainer, Telecommunicator, Innovator, and PSAP of the Year.

NICE Opens Nominations for 2023 PSAPs' Finest Awards Honoring Emergency Communications Professionals

HOBOKEN, N.J.--( BUSINESS WIRE )--NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the overall Leader in its recently released report titled “SPARK Matrix™: Watchlist and Sanctions Monitoring Solutions 2022.” The inaugural research report, which provides competitive analysis and a ranking of 16 Watchlist and Sanctions Monitoring Solutions vendors in the form of its proprietary SPARK Matrix, gave NICE Actimize the highest ratings across the performance parameters of technology excellence and customer impact. To download a complimentary copy of the Quadrant Knowledge “SPARK Matrix™: Watchlist and Sanctions Monitoring Solution, 2022,” please click here.

NICE Actimize Positioned As Overall Leader in 2022 Quadrant Knowledge Solutions Inaugural Watchlist and Sanctions Monitoring Solutions Report

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that TMC, a global, integrated media company, and CUSTOMER Magazine has named NICE Enlighten AI for Customer Satisfaction as a 2022 award winner for Customer Experience Innovation. The 2022 Customer Experience Innovation Award recognizes best-in-class companies setting the standard in delivering exceptional customer experiences through all channels.

NICE Enlighten AI Receives 2022 CUSTOMER Magazine Innovation Award For Setting the Standard in Customer Experience

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that NICE Investigate, part of the Evidencentral platform, has surpassed two major milestones with over 11,000 business locations registered to upload evidence through its community portal used by law enforcement agencies to streamline evidence collection. Additionally, through this community portal, businesses and citizens worldwide have shared over 1.7 million pieces of digital evidence with law enforcement. The evidence collected has supported hundreds of thousands of cases and significantly reduced the time required to secure evidence from businesses and citizens.

NICE Evidencentral Community Portal Achieves Two Major Milestones in Worldwide Digital Evidence Management

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that multi-level marketing company TVD Holdings PCL (TVDH) has successfully implemented NICE Interaction Analytics, showing improvement in customer satisfaction, revenue growth, and an incremental increase in agent performance and cross-selling capabilities. To capitalize on this success, TVDH expanded its operation with additional NICE Interaction Analytics capabilities to obtain a comprehensive view of customer interactions to further analyze customer and agent behavior and improve overall business satisfaction.

TVD Holdings PCL Improves Sales Effectiveness and Agent Satisfaction with NICE Interaction Analytics

HOBOKEN, N.J.--( BUSINESS WIRE )--NICE Actimize, (Nasdaq: NICE) was named a category winner in A-Team Group's 2022 RegTech Asia Insight Awards for “Best Trade Surveillance Solution.” Following its shortlisting by a panel of judges, NICE Actimize and its cloud-based SURVEIL-X Markets Surveillance solution was the recipient of the most online votes in its category derived from reader/online nominations from within the RegTech Insight community and verified by A-Team Group editors and its RegTech advisory board.

NICE Actimize Cloud-Based SURVEIL-X Wins 2022 RegTech Asia Insight Awards for Best Trade Surveillance Solution

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that it has received Frost & Sullivan's 2022 Asia-Pacific Cloud Contact Center Services Technology Innovation Leadership Award for its strong overall performance in the Asia-Pacific cloud contact center services industry. With this Best Practices Award, Frost & Sullivan, recognizes the company that delivers the best technology solution for achieving remarkable product and customer success while driving future business value.

NICE Wins 2022 Best Practices Award for Technology Innovation Leadership in Asia-Pacific Market

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced the launch of ElevateAI, a new AIaaS solution that brings the power of Enlighten AI, its purpose-built CX AI, to the developer community. NICE is expanding its AI and Analytics leadership beyond the software market with AI services, enabling creators access to unrivaled data to enrich every moment of every customer interaction. Now with ElevateAI, creators can quickly and easily tap into NICE's award-winning AI with developer-friendly APIs, instant sign-up capabilities, and affordable consumption-based pricing.

NICE Launches ElevateAI, The Market Leading AI as a Service (AIaaS), to Make Every CX Application Smarter

HOBOKEN, N.J--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced the launch of Enlighten AutoSummary, a complete out-of-the-box, AI contact center solution for automatically generating contact center summaries of every customer interaction with an agent. Average handle times and after-call work are reduced as agents are relieved of the need for manual notetaking, while concise, accurate and actionable information about the interaction is immediately available to the next agent in the customer's journey.

NICE Launches Enlighten AutoSummary, Empowering Agents To Deliver Seamless CX

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that Speech Technology magazine has named NICE a 2022 Top Ten Speech Industry award winner for boosting contact center performance and functionality with its artificial-intelligence (AI) based capabilities powered by its Enlighten AI engine, as well as NICE CXone's advanced analytical and digital capabilities. The Speech Telephony awards program recently highlighted developments in speech technologies across a range of industries and advanced technology providers.

NICE Enlighten XO Receives 2022 Industry Award from Speech Technology for Boosting Contact Center Performance with AI-Based Solutions

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that NICE RPA (Robotic Process Automation) has been recognized as a ‘Leader' in Everest Group's Robotic Process Automation (RPA) PEAK Matrix® Assessment 2022. The report recognized NICE as one of the top providers by RPA clients across key industries and major geographies. Click here to access a complimentary copy of this report.

NICE Named a Leader in Everest Group's Robotic Process Automation PEAK Matrix 2022

HOBOKEN, N.J.--( BUSINESS WIRE )--NICE Actimize, a NICE (Nasdaq: NICE) business, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions as the overall global Leader in its report titled “SPARK Matrix™: Trade Surveillance and Monitoring, 2022” for the third consecutive year. The Quadrant Knowledge Solutions research report, which provided competitive analysis and a ranking of 21 global trade surveillance vendors in the form of its proprietary SPARK Matrix, scored NICE Actimize highest across Technology Excellence and Customer Impact performance metrics. To download a complimentary copy, click here.

NICE Actimize Positioned as Overall Leader in the 2022 Quadrant Knowledge Trade Surveillance and Monitoring Report

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that the State Attorney's Office for the Ninth Judicial Circuit (Florida) will be deploying NICE Justice , one of the cloud solutions in NICE's Evidencentral platform, to streamline the justice process with a mission of building stronger, safer communities. The Ninth Circuit State Attorney's Office's 155 prosecutors, support staff and investigators serve Orange and Osceola counties, and play a vital role in promoting the safety and protection of 1.4 million citizens in the greater Orlando community, handling over 100,000 cases a year.

Florida State Attorney's Office for the Ninth Judicial Circuit Joins Growing Ranks of Prosecutor Offices Digitally Transforming with NICE Evidencentral

NICE reported robust results for Q3 FY12/2022, with cloud revenues growing 26% YoY. With recurring revenues making up 82% of the total, earnings visibility remains high.

NICE Ltd.: Solid Results And Growth Profile

HOBOKEN, N.J.--( BUSINESS WIRE )--NICE Actimize, a NICE (NASDAQ: NICE) business, has been recognized by Chartis Research as the category winner for Communications Monitoring innovation in its recently released 2023 RiskTech100 ® rankings for the third consecutive year. In addition, NICE Actimize was positioned number fifteen of Chartis' comprehensive list of top 100 global risk and compliance technology vendors. Chartis Research, part of Infopro Digital, is a leading provider of research and analysis on the global market for risk technology.

NICE Actimize Recognized as Category Winner for Communications Monitoring Innovation in the Chartis 2023 RiskTech100® Rankings

HOBOKEN, N.J.--( BUSINESS WIRE )-- NICE (Nasdaq: NICE) today announced that the Office of the District Attorney, Blue Ridge Judicial Circuit (Cherokee County, Georgia), will be deploying NICE Justice, one of the cloud solutions in NICE's Evidencentral platform, to digitally transform how it manages evidence. In recent years, digital evidence has dramatically increased, leading to the need to accelerate the process of receiving evidence from law enforcement and providing discovery to defense attorneys.

Cherokee County (GA) District Attorney, Blue Ridge Judicial Circuit, Joins Growing Number of DAs Transforming Digital Evidence Management with NICE Evidencentral

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