Ibex Limited

IBEX Ltd. engages in technology-enabled customer lifecycle experience solutions. It operates through the Customer Acquisition and Customer Management segments. The Customer Acquisition segment refers to acquisition of customer for the client through generating or purchasing a lead or a prospect, and converting that lead or prospect into a customer, through a voice-based channel. The Customer Management segment refers to customer engagement, customer expansion, and customer experience solutions. It also specializes in digital marketing, lead generation, online sales, optimization, lead conversion, customer service, billing support, technical support, multi-lingual, omni-channel, retention, renewals, up and cross sell, and win-backs. The company was founded in 1984 and is headquartered in Hamilton, Bermuda.

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IBEX achieves record EBITDA margin, shifts business offshore for profitability

IBEX delivered exceptional financial results in Q3 2023, driven by strong revenue growth and improved adjusted EBITDA margin. While facing challenges from macroeconomic headwinds and strategic decisions impacting revenue, the company remains optimistic about future growth opportunities and profitability.

IBEX reports strong Q2 earnings, eyes growth amid industry trends

IBEX showcased robust financial performance, driven by margin expansion and revenue growth in key verticals.
While facing challenges like decision-making delays and client struggles, IBEX's diversified client base and operational focus provide resilience.
Opportunities lie in industry growth trends and strategic initiatives like business diversification and technology adoption for sustained success.

IBEX reports record-high margins, eyes AI growth amid operational shifts

IBEX's Q3 performance reflects robust financial health, marked by revenue growth, increased profitability, and strong cash flow generation.
Strategic shifts towards the Philippines and focus on generative AI technologies present growth opportunities for the company.
Challenges lie in ensuring smooth operational transitions, sustaining client relationships, and meeting revised guidance amidst market changes.

IBEX achieves record FY '23 results, eyes strong growth in FY '24

IBEX delivered exceptional financial performance in FY '23 with strong revenue and profit growth.
While facing challenges like accounting transitions, the company is poised for growth in FY '24.
Strategic investments in AI, client acquisition, and operational upgrades position IBEX for success.
Management's focus on team excellence sets the stage for a promising year ahead.

IBEX reports robust Q1 earnings, eyes new markets and AI

IBEX's Q1 performance reflects financial strength and client growth across key verticals. The company's focus on technology and strategic investments position it well for future expansion. Challenges lie in balancing capacity between offshore and nearshore regions, but opportunities abound in new markets and AI deployment.

Ibex Limited reports Q2 revenue decline, focuses on AI growth

Ibex Limited faces challenges with revenue decline and profitability, but strategic investments and focus on AI solutions offer growth opportunities. The company's shift towards digital services and offshore capacity optimization aligns with market trends. Ongoing share buyback program reflects confidence in long-term value creation.

IBEX Limited reports record Q3 results, leads in AI solutions

IBEX Limited's Q3 2024 performance showcased resilience and growth potential despite revenue fluctuations. The company's focus on AI solutions and strong balance sheet position it well for future opportunities in the customer experience space.

Ibex Limited excels in FY '24, eyes margin growth and strategic investments

Ibex Limited's FY '24 showcased exceptional financial performance and strategic wins, setting the stage for continued growth. With a focus on margin improvement and strategic investments, Ibex is poised for a promising future.

IBEX Limited achieves record Q1 performance, eyes AI innovation

IBEX Limited's Q1 2025 performance reflects strong financial growth, strategic advancements in AI solutions, and recognition for employee-centric practices.
While facing challenges in sustaining momentum and meeting targets, IBEX's focus on innovation and revenue growth presents opportunities for future success.
The company's commitment to driving shareholder value and maintaining a competitive edge underscores confidence in their long-term strategy and market positioning.

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IBEX Ltd. is a business process outsourcing company, which engages in technology-enabled customer lifecycle experience solutions. It also specializes in digital marketing, lead generation, online sales, optimization, lead conversion, customer service, billing support, technical support, multi-lingual, omni-channel, retention, renewals, up and cross sell, and win-backs. The company was founded in 1984 and is headquartered in Washington, DC.

WASHINGTON, Sept. 12, 2022 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report fourth quarter and fiscal year 2022 financial results after the market close on Thursday, September 22, 2022. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET.

IBEX Limited to Announce Fourth Quarter and Fiscal Year 2022 Financial Results on September 22, 2022

PWH Helps Empower Women to Be Leaders in Healthcare PWH Helps Empower Women to Be Leaders in Healthcare

ibex CMO and Chief Strategic Accounts Officer Julie Casteel Joins Professional Women in Healthcare Organization

Award-Winning BPO Offers Unmatched Employee Experience, Benefits, and Career Opportunities Award-Winning BPO Offers Unmatched Employee Experience, Benefits, and Career Opportunities

ibex Honduras Continues to Grow; Hiring 500 New Agents

Here is how IBEX Limited (IBEX) and TOPCON (TOPCF) have performed compared to their sector so far this year.

Has IBEX Limited (IBEX) Outpaced Other Business Services Stocks This Year?

WASHINGTON, July 21, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it has been named a finalist for “Best Digital Customer Experience” by the International Customer Management Institute (ICMI) , the authority on contact center excellence. The winners will be announced at the ICMI Contact Center Expo in Orlando, October 24th - 27th, 2022.

ibex Selected “Best Digital Customer Experience” Finalist for ICMI's 2022 Global Contact Center Awards

Here at Zacks, our focus is on the proven Zacks Rank system, which emphasizes earnings estimates and estimate revisions to find great stocks. Nevertheless, we are always paying attention to the latest value, growth, and momentum trends to underscore strong picks.

Is IBEX Limited (IBEX) a Great Value Stock Right Now?

Award-Winning BPO Innovator to Host an Exclusive Luncheon for CX Leaders Award-Winning BPO Innovator to Host an Exclusive Luncheon for CX Leaders

ibex to Sponsor CCW Customer Contact Week 2022

The average of price targets set by Wall Street analysts indicates a potential upside of 27.5% in IBEX Limited (IBEX). While the effectiveness of this highly sought-after metric is questionable, the positive trend in earnings estimate revisions might translate into an upside in the stock.

Wall Street Analysts Believe IBEX Limited (IBEX) Could Rally 27%: Here's is How to Trade

Continues to Expand Healthcare Market Presence with Innovative CX Solutions Continues to Expand Healthcare Market Presence with Innovative CX Solutions

ibex Welcomes Dan Hess as Senior Vice President of Business Development for Healthcare Vertical

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We have narrowed our search to five business services stocks that have solid potential for the rest of 2022. These are: KFRC, IBEX, TYL, CCRN and RCMT.

5 Business Services Stocks to Buy on Solid Job Data for May

IBEX Limited (IBEX) shares have started gaining and might continue moving higher in the near term, as indicated by solid earnings estimate revisions.

Will IBEX Limited (IBEX) Gain on Rising Earnings Estimates?

WASHINGTON, May 19, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Bob Dechant, CEO, will present at the 2022 Baird Global Consumer, Technology & Services Conference in New York City on Monday, June 6, 2022 at 3:45 p.m. ET.

ibex to Participate in 2022 Baird Global Consumer, Technology & Services Conference

IBEX Limited (NASDAQ:IBEX ) Q3 2022 Earnings Conference Call May 18, 2022 4:30 PM ET Company Participants Brinlea Johnson - IR, The Blueshirt Group Bob Dechant - CEO Karl Gabel - CFO Conference Call Participants David Koning - Baird Jasper Bibb - Truist Securities Matthew Roswell - RBC Capital Markets Ashwin Shirvaikar - Citi Operator Welcome to the IBEX Third Quarter Full Year 2022 Earnings Conference Call. At this time, all participants are in a listen-only mode.

IBEX Limited (IBEX) CEO Bob Dechant on Q3 2022 Earnings Call Transcript

IBEX Limited (IBEX) delivered earnings and revenue surprises of 62.86% and 3.47%, respectively, for the quarter ended March 2022. Do the numbers hold clues to what lies ahead for the stock?

IBEX Limited (IBEX) Surpasses Q3 Earnings and Revenue Estimates

IBEX Limited Announces Third Quarter of Fiscal Year 2022 Financial Results

Crawford & Company B (CRD.B) delivered earnings and revenue surprises of 0% and 2.12%, respectively, for the quarter ended March 2022. Do the numbers hold clues to what lies ahead for the stock?

Crawford & Company B (CRD.B) Q1 Earnings Meet Estimates

WASHINGTON, April 28, 2022 (GLOBE NEWSWIRE) -- IBEX Limited (“ibex”) (Nasdaq: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it will report third quarter fiscal year 2022 financial results after the market close on Wednesday, May 18, 2022. Management will host a conference call and webcast to discuss the Company's financial results, recent developments, and business outlook at 4:30 p.m. ET.

IBEX Limited to Announce Third Quarter Fiscal Year 2022 Financial Results on May 18, 2022

PORTMORE, Jamaica, April 27, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its team in Jamaica raised $1 million JMD to help pay for new prosthetic legs for teammate Charmonique Willis. Willis lost her legs when she was two years old and needs new prosthetics.

ibex Cares: Jamaica Team Raises $1 million JMD to Help Coworker

PHOENIX, April 08, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced its sponsorship of the 2022 Caitlin Robb Foundation Golf Tournament being held today at the Papago Golf Course in Phoenix. “ibex is delighted to support the Caitlin Robb Foundation in the fight against pediatric cancer and to help those children who, along with their families, are battling cancer,” said Bob Dechant, CEO of ibex. “There is no more devastating news for a family than a child's cancer diagnosis. For the past six years, ibex has been a proud sponsor of this event and is committed to the search for new treatments and a cure for cancer. We need to do everything we can to cure cancer for people of all ages, especially children.”  Founded in 1995 by the Robb Family and caring friends, the Caitlin Robb Foundation is named in memory of a two-year-old Tempe, Arizona toddler who lost a courageous battle earlier that year against neuroblastoma, the most common extracranial solid-tumor pediatric cancer. Caitlin left behind a legacy in the hearts of so many to search for improved treatments and cures for all forms of pediatric cancer and to assist children and families forced to battle cancer until those cures are found.  “ibex has a long history of giving back in the communities in which we live and work and we are proud to support the Caitlin Robb Foundation,” said Jack Jones, ibex Board Member and founder of the Delaware Valley Chapter.

ibex Sponsors 2022 Caitlin Robb Foundation Golf Tournament to Benefit Pediatric Cancer Research and Patient Needs Program

WASHINGTON and MANILA, Philippines, April 05, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that Angel “Potski” Alvarez has been appointed President of ibex Philippines. In this key leadership position, Alvarez will build on the success ibex Philippines has achieved since he joined the company in 2017 as Senior Vice President of Operations and Philippine Country Manager.

Angel “Potski” Alvarez Named President of ibex Philippines

Featuring an Exclusive Session with Special Guest and CX-Expert Shannon Hodges from Opendoor on Creating a Unified, Customer-Centric Operation Optimized for Growth and Customer Satisfaction Featuring an Exclusive Session with Special Guest and CX-Expert Shannon Hodges from Opendoor on Creating a Unified, Customer-Centric Operation Optimized for Growth and Customer Satisfaction

ibex to Sponsor the Execs In The Know Customer Response Summit (CRS) Event in Clearwater, Florida

Delivers High-Demand Specialized Talent and Strategic Managed Services Globally Delivers High-Demand Specialized Talent and Strategic Managed Services Globally

ibex Unveils Augment by ibex for On-Demand Staff Augmentation and Managed Services

Enables Healthcare Companies to Elevate their Customer Experience Enables Healthcare Companies to Elevate their Customer Experience

ibex Showcases Innovative Healthcare Customer Experience Solution at ViVE 2022

WASHINGTON, March 03, 2022 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, was recognized with a Silver Stevie® Award in the Call Center and Customer Service Outsourcing Provider of the Year category in the 16th annual Stevie Awards for Sales & Customer Service .

ibex Wins Silver Stevie Award for Customer Service Outsourcing Provider of the Year in 2022 Stevie Awards for Sales & Customer Service

Philanthropic program gives back to local communities worldwide Philanthropic program gives back to local communities worldwide

News for Ibex Limited Stock (IBEX)