Five9

Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

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Five9 reports robust Q4 earnings, eyes growth amidst challenges

Five9's Q4 2022 performance was strong, marked by revenue growth, record free cash flow, and a focus on cloud migration and AI driving market expansion.
While challenges like macroeconomic headwinds and sales cycle complexities exist, the company's strengths in enterprise business and innovation position it well for future growth.
Opportunities lie in revenue growth projections for 2023, bundling strategies for AI solutions, and international expansion efforts, offering avenues for continued success.
Balanced growth strategies, cautious optimism, and a commitment to innovation underscore Five9's resilience and potential in navigating market challenges.

Five9 reports strong Q1 earnings, eyes AI opportunities for growth

Five9's Q1 performance showcased robust revenue growth and margin, driven by enterprise business and recurring revenue sources.
The company's strategic focus on practical AI solutions, customer data insights, and automation technologies positions it as a leading CX technology provider.
While facing challenges in hiring and deal slippage, Five9 remains optimistic about its long-term market opportunities and growth potential.

Five9 reports robust Q2 earnings, eyes market leadership and international growth

Five9's Q2 performance showcases strong revenue growth, record cash flow, and strategic acquisitions driving market leadership. While challenges exist in consumer segment weakness and partner revenue timelines, opportunities in market trends and competitive positioning offer avenues for growth. With a focus on international expansion, AI leadership, and customer experience, Five9 is poised for continued success.

Five9 reports robust Q3 results, eyes AI growth opportunities

Five9's Q3 performance reflects strong revenue growth, margin improvement, and a positive outlook for future revenue targets.
The company's strengths lie in AI and automation leadership, international expansion, and effective partnership strategies.
Challenges include deal signing delays, channel maturity, and coordination with third-party partners in international projects.
Opportunities for Five9 include continued growth in AI solutions, international expansion, and achieving revenue targets for 2024.

Five9 reports strong Q4 earnings, eyes AI and global expansion

Five9's Q4 2023 showcased robust financial performance and strategic advancements, positioning the company for continued growth.
Strong emphasis on AI, data strategy, and global expansion underscores a forward-looking approach to market opportunities.
Challenges in gross margins and consumer vertical performance require targeted solutions for sustained success.
Opportunities in cloud contact center platforms, AI, and international markets offer avenues for future revenue growth.

Five9 reports record Q1 revenue, AI and cloud strengths drive growth

Five9's Q1 performance reflects strong revenue growth, profitability, and success in key strategic initiatives. The company's focus on cloud, AI, and upmarket expansion positions it well for sustained growth. Challenges in customer retention and implementation efficiency require attention, while opportunities in AI, healthcare expansion, and customer base monetization offer avenues for future growth.

Five9 surpasses Q3 expectations with strong AI-driven growth

Five9 delivered strong Q3 results, exceeding guidance with notable subscription revenue and total revenue growth.
The company's focus on AI products, acquisitions, and strategic hires positions it well for future growth.
While challenges like maintaining professional services revenue exist, Five9's commitment to AI and margin expansion bodes well for its future.
Opportunities in AI transformation, long-term subscription growth, and margin expansion present avenues for sustained success.

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Five9, Inc. engages in the provision of cloud software for contact centers. It specializes in omnichannel routing, analytics, workforce organization, and reporting. The company was founded in December 2001 and is headquartered in San Ramon, CA.

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CCaaS--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a new strategic partnership with Mitel, a global leader in business communications. Mitel will now feature the Five9 Intelligent Cloud Contact Center as its exclusive contact center as a service (CCaaS) partner for its worldwide client base. “Organizations across various industries and geographies rely on Mitel for their communication and collaboration need

Five9 and Mitel Announce Strategic Multi-Year Partnership – Bringing a World-Class and Award-Winning CCaaS-UCaaS Offering to Organizations Across the Globe

DALLAS--(BUSINESS WIRE)--Mitel®, a global leader in business communications, today announced a strategic partnership with Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, which will provide customers and partners worldwide with access to a leading contact center as a service (CCaaS) solution that operates seamlessly with Mitel's unified communications solutions. With Five9 as Mitel's exclusive CCaaS partner, the Five9 Intelligent Cloud Contact Center will

Mitel Partners with Five9 to Expand Cloud Contact Center Portfolio

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The cloud-based contact center company is winning customers and impressing analysts.

Five9 Is Firing on All Cylinders

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CX--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced today that it has received the Metrigy MetriStar Top Provider award for Workforce Optimization (WFO) Platforms. The MetriStar award is based on both customer ratings and quantitative metrics correlating the use of a vendor's products and services with measurable business success. The Top Provider award recognizes vendors that have achieved above-average customer

Five9 Earns Metrigy MetriStar Top Provider Award for Workforce Optimization Platforms

"The evangelism phase for cloud software is really over," said cloud contact-center platform Five9 CEO Rowan Trollope on "Mad Money."

Five9 CEO says growth is accelerating as cloud adoption enters new phase

SAN RAMON, Calif.--(BUSINESS WIRE)-- #Telecom--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced a partnership with Neustar, a global information services and technology company and leader in identity resolution, to provide support for the implementation of the FCC-mandated STIR/SHAKEN call authentication for Five9 customers through Neustar's Certified Caller, part of the Trusted Call Solution suite. The partnership will ensure business continuity for

Five9 Partners with Neustar to Support STIR/SHAKEN Framework for Restoring Trust in Voice Communication

The software provider boosted its outlook after a strong first quarter.

Why Five9 Stock Jumped 20% in April

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced the launch of the Five9 Customer Experience (CX) Maturity Model, a framework to help enterprises chart a path to digital customer experience maturity. Developed with input from leading contact center analysts, and experience from several thousand customer deployments, the model allows organizations to assess their current maturity level, map out transformat

Five9 Launches CX Maturity Model to Guide Enterprises through the Next Era of Digital Transformation in the Contact Center

The stock price of Five9, Inc. (NASDAQ:FIVN) increased from $174.26 to a day high of $192.12. This is why it happened.

FIVN Stock: From $174.26 To $192.12

Five9, Inc. (FIVN) CEO Rowan Trollope on Q1 2021 Results - Earnings Call Transcript

Shares of Five9 (NASDAQ:FIVN) rose in after-market trading after the company reported Q1 results. Quarterly Results Earnings per share rose 35.29% year over year to $0.23, which beat the estimate of $0.13.

Five9: Q1 Earnings Insights

SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud contact center software, today reported results for the first quarter ended March 31, 2021. First Quarter 2021 Financial Results Revenue for the first quarter of 2021 increased 45% to a record $137.9 million, compared to $95.1 million for the first quarter of 2020. GAAP gross margin was 56.6% for the first quarter of 2021, compared to 57.9% for the first quarter of 2020. Adjusted gross margin was 64.0% fo

Five9 Reports First Quarter Record Revenue Growth of 45% to a Record $137.9 Million

SAN RAMON, Calif.--(BUSINESS WIRE)-- #AI--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced today that mobile virtual network operator TruConnect has successfully leveraged Five9 Agent Assist to realize tangible call handling improvements. Agent Assist's AI-powered, automated notetaking and call transcription helped TruConnect shave 30 seconds off average call handle time (AHT) within three months, and the company expects an overall cost savings of 7.5%

TruConnect Leverages AI to Drive Call Handling Improvements With Five9 Agent Assist

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SAN RAMON, Calif.--(BUSINESS WIRE)--Five9, Inc. (Nasdaq: FIVN), a leading provider of the intelligent cloud contact center, today announced that it will release financial results for the first quarter 2021 ended March 31, 2021 following the close of market on Thursday, April 29, 2021. The Company will host a corresponding live Zoom Video Webinar and webcast at 4:30 p.m. Eastern Time on that day. Investors may register for the Zoom Video webinar at 4:30 p.m. Eastern Time on April 29, 2021 by cli

Five9 to Report First Quarter 2021 Financial Results on April 29, 2021

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CCaaS--Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center is working with leading enterprises to transform their business and reimagine their customer experience by allowing customers to seamlessly communicate with companies using the channel and/or channels of their choice. The latest customer to take advantage of these capabilities is RoundPoint Mortgage Servicing Corporation (Roundpoint) who are working with Five9 to

Five9 Enables Comprehensive Digital-First Omnichannel Experiences for Leading Enterprises

Five9 is the leading provider of cloud contact center solutions, with fourth-largest market share proportion.

Five9, Inc.: A 5-Year Price Estimate Of The Leading CCaaS Specialist

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SAN RAMON, Calif.--(BUSINESS WIRE)-- #CCaaS--Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that the company was selected by COVID Clinic, the largest COVID testing organization in the United States, as its chosen Cloud Contact Center (CCaaS), solution provider, helping them to engage patients and citizens and deliver a positive customer experience. COVID Clinic provides a critical public health service by delivering drive-through testin

COVID Clinic, the US's Largest COVID Testing Organization, Selects Five9 to Power its Cloud Contact Center

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LONDON--(BUSINESS WIRE)-- #CCaaS--Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact centre, announced that CANCOM, a global Digital Transformation Partner, has recently selected Five9 as its exclusive CCaaS vendor. This strategic partnership aligns Five9 with one of the largest global technology resellers and reinforces the company's commitment to not only growing the Five9 partner ecosystem but increasing its presence in the international market, specifically Europe. With

Five9 Announces Strategic Partnership with IT Global Leader CANCOM

SAN RAMON, Calif.--(BUSINESS WIRE)-- #CCaaS--Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, announced today that Five9 Inference Studio has been recognized as a leader in the 2021 Opus Research “Decision Makers' Guide to Enterprise Intelligent Virtual Assistants” – with a perfect score for “Track Record” which Opus Research defines as covering market credibility, deployment strategy, reach and effectiveness, ability to show multiple deployments, operati

Five9 Inference Studio Named a Leader in the 2021 Opus Research Decision Makers' Guide to Enterprise Intelligent Virtual Assistants

Five9 saw its IBD SmartSelect Composite Rating jump to 96 Wednesday, up from 92 the day before. The post Five9 Earns Membership In 95-Plus Composite Rating Club appeared first on Investor's Business Daily.

Five9 Earns Membership In 95-Plus Composite Rating Club

In its fourth quarter, revenue surged 39% -- the tech company's highest quarterly revenue growth rate ever.

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