Gross Profit, Operating Income, and Net Income as a percentage of Revenue

Gross Margin

Operating Margin

Profit Margin

Margins

An operating expense is an expense a business incurs through its normal business operations. Often abbreviated as OPEX.

Operating Expenses

Year over year growth in Revenue and Operating Expenses.

Revenue Y/Y

OpEx Y/Y

Growth

Shares outstanding refer to a company's stock currently held by all its shareholders, including share blocks held by institutional investors and restricted shares owned by the company's officers and insiders.

Outstanding Shares

Market Cap

Also known as Price/Sales Ratio. Calculated using Average market cap for the quarter / Annualized quarterly revenue.

Revenue Multiple

Zendesk

Zendesk is a customer service platform that develops a software to empower organization and customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Zendesk serves more than 150,000 customers across hundreds of industries in over 30 languages. Zendesk was founded in 2007 and is headquartered in San Francisco, California.

Revenue

Cost of revenue

Gross profit

Operating expenses

SG&A

Other

Operating income

EBITDA

Net income

Earnings per share

Total assets

Current assets

Cash & equivalents

Receivables

Inventory

Non-current assets

Net PPE

Intangibles

Total liabilities

Current liabilities

Short term debt

Income tax payable

Non-current liabilities

Long-term debt

Total equity

Stockholders equity

Minority interest

Total liabilities & equity

Total debt

Net debt

Book value per share

Cash from operations

Funds from operations

Change in working capital

Cash from investing

Capital expenditure

Purchase/sale of investments

Purchase/sale of business

Other sources

Cash from financing

Change in stock

Change in debt

Cash dividends paid

Cash from other sources

Net change in cash

Free cash flow

Zendesk is a customer service platform that develops software to empower organizations and customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Zendesk serves more than 150,000 customers across hundreds of industries in over 30 languages. Zendesk was founded in 2007 and is headquartered in San Francisco, California.

Zendesk is the rare software stock that's positive for the year. Here's how it did it.

Why Zendesk Rose 18.4% in February

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk announced its global annual conference, Relate, will return on May 11, 2022 with a new, reimagined digital-first format.

Zendesk Relate Returns with New Digital-First Experience

NEW YORK, Feb. 28, 2022 /PRNewswire/ -- JANA Partners LLC today sent the following letter to the Zendesk (NYSE: ZEN) Board of Directors: February 28, 2022 Board of DirectorsZendesk, Inc.989 Market Street San Francisco, CA 94103 Members of the Board, At Friday's extraordinary shareholder meeting, Zendesk's board received the lowest level of support of any disclosed deal-related shareholder vote (buyer or seller) in the Russell 3000 in the last 20 years (and possibly ever) , garnering only 9% support (which would have been even lower excluding the roughly 3% held by management and other insiders).1 This unprecedented rejection of the board's most consequential strategic decision in recent memory comes as no surprise, as we believe it was obvious the Momentive acquisition was flawed from the start. Despite the collapse in Zendesk's share price caused by the announcement of the transaction, widespread rebuke from analysts and investors alike, opposition from independent proxy advisory services and insurmountable odds of winning support, the board nevertheless proceeded full steam ahead in its attempt to acquire Momentive – burning tens of millions of dollars of shareholder capital in the process.

Zendesk Board Receives Lowest Level Of Support Of Any Transaction In Last 20 Years; Board Member Caught Lashing Out at Press; JANA Partners Believes Zendesk Board Out of Touch

Momentive Global

Zendesk announced today that it was walking away from the proposed $4.1 billion deal to buy Momentive, the owners of SurveyMonkey after stockholders rejected the deal. The announcement comes just two weeks after the company spurned a $17 billion takeover offer by private equity firms.

Zendesk terminates $4.1B SurveyMonkey acquisition after its own investors reject deal

Zendesk Inc. said late Friday it has officially called off its plan to acquire SurveyMonkey parent Momentive Global Inc. after it failed to garner enough shareholder support.

Zendesk formally calls off deal for SurveyMonkey parent company

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk announces termination of merger agreement with Momentive after it did not receive the approval of its stockholders at today's special meeting.

Zendesk Announces Termination of Merger Agreement With Momentive

NEW YORK, Feb. 25, 2022 /PRNewswire/ -- JANA Partners LLC today released the following statement regarding Zendesk (NYSE: ZEN) following press reports indicating Zendesk shareholders are expected to reject the proposed acquisition of Momentive (NASDAQ: MNTV) (formerly SurveyMonkey): We believe a rejection of the proposed Momentive acquisition would be a huge win for Zendesk shareholders, a repudiation of Zendesk's board, and a strong indication that Zendesk either requires significant board change or should be sold.  We believe that the misalignment between Zendesk's board and its shareholders has never been more evident.

Rejection Of Momentive Acquisition Would Be A Huge Win For Zendesk Shareholders Says JANA Partners; Believes Rejection Would Indicate Zendesk Requires Significant Board Change Or Should Be Sold

Zendesk Inc investors are poised to reject a proposed takeover of SurveyMonkey parent Momentive Global on Friday, effectively dooming the roughly $4 billion deal, people familiar with the matter said.

Zendesk investors poised to reject deal to buy SurveyMonkey parent

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk comments on JANA Partners' nomination to its Board of Directors

Zendesk Comments on JANA Partners' Nomination of Directors

Shares of Zendesk have rallied ever since reporting strong Q4 results and receiving unsolicited bids for a takeover by private equity.

Zendesk: A Clear Uptrend Is Forming

Zendek says it will press ahead with its planned acquisition of Momentive Global.

Zendesk Stock Rises After Rejection of Takeover Offer From Buyout Group

Zendesk, Inc. (ZEN) CEO Mikkel Svane on Q4 2021 Results - Earnings Call Transcript

Zendesk (ZEN) delivered earnings and revenue surprises of -11.11% and 1.59%, respectively, for the quarter ended December 2021. Do the numbers hold clues to what lies ahead for the stock?

Zendesk (ZEN) Misses Q4 Earnings Estimates

Zendesk Inc.'s ZEN, +10.74% board on Thursday rejected an unsolicited takeover bid from Thoma Bravo LP and other private-equity firms in an all-cash transaction valued at $127 to $132 a share. Zendesk, which also faces a proxy fight from an activist investor seeking to torpedo its proposed purchase of SurveyMonkey parent company Momentive Global Inc. MNTV, -2.52% , issued the following statement: "Consistent with its fiduciary obligations, after careful review and consideration conducted in consultation with its independent financial and legal advisors, the Board concluded that this non-binding proposal significantly undervalues the Company and is not in the best interests of the Company and its shareholders.

Zendesk board rejects takeover bid from private-equity firms

SAN FRANCISCO--(BUSINESS WIRE)--ZENDESK BOARD REJECTS UNSOLICITED NON-BINDING ACQUISITION PROPOSAL FROM CONSORTIUM OF PRIVATE EQUITY FIRMS

Zendesk Board Rejects Unsolicited Non-Binding Acquisition Proposal From Consortium of Private Equity Firms

SAN FRANCISCO--(BUSINESS WIRE)--Q4 2021 Shareholder Letter

Zendesk Announces Fourth Quarter and Fiscal Year 2021 Results

NEW YORK, Feb. 7, 2022 /PRNewswire/ -- JANA Partners LLC today announced that it has sent a letter to the Zendesk (NYSE: ZEN) Board of Directors highlighting the flaws in Zendesk's last-ditch effort to justify its proposed acquisition of Momentive (NASDAQ: MNTV-formerly SurveyMonkey).  The full text of JANA Partners LLC's letter is available for viewing at the following link: www.janapartners.com/zendesk Contact: IR@janapartners.com View original content:https://www.prnewswire.com/news-releases/zendesk-last-ditch-effort-to-justify-momentive-acquisition-revealed-to-be-dramatically-flawed-the-market-has-spoken-momentive-transaction-is-wrong-path-forward-for-zendesk-301476940.html SOURCE JANA Partners LLC

Zendesk Last-Ditch Effort To Justify Momentive Acquisition Revealed To Be Dramatically Flawed, The Market Has Spoken: Momentive Transaction Is Wrong Path Forward For Zendesk

While both companies have performed well since the pandemic, Zendesk has seen much stronger and faster revenue growth over the past few years compared to Lennox.

Stellar Revenue Growth Makes Zendesk Inc. Stock A Strong Bet

Zendesk (ZEN) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Zendesk (ZEN) Reports Next Week: Wall Street Expects Earnings Growth

NEW YORK, Feb. 1, 2022 /PRNewswire/ -- JANA Partners LLC today released its presentation to proxy advisory firms regarding Zendesk's (NYSE: ZEN) flawed acquisition of Momentive (NASDAQ: MNTV-formerly SurveyMonkey).  The full presentation is available for viewing at the following link: www.janapartners.com/zendesk Contact: IR@janapartners.com   View original content to download multimedia:https://www.prnewswire.com/news-releases/zendesk-acquisition-of-momentive-revealed-to-be-dramatically-flawed-301472726.html SOURCE JANA Partners LLC

Zendesk Acquisition of Momentive Revealed To Be Dramatically Flawed

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN or the “Company”) today posted on its investor relations website, and filed with the Securities and Exchange Commission, an investor presentation detailing the significant value the Company believes its proposed acquisition of Momentive Global Inc. (“Momentive”) will bring to shareholders, customers and other stakeholders. Highlights from the presentation include the following: Key Takeaways Zendesk's business has never been stronger – th

Zendesk Files Investor Presentation Detailing Compelling Strategic Rationale and Financial Benefits of Proposed Acquisition of Momentive

Shares of Zendesk have dropped 37% over the past year. The company remains one of the premier names in customer-service software, and its >30% y/y revenue growth reflects that strength.

Zendesk: Time To Buy The Dip

SAN FRANCISCO--(BUSINESS WIRE)--Zendesk's landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as more than two thirds of consumers (70%) report making purchase decisions based on the quality of customer service they receive. The global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2022 shows that a majority of businesses surveyed agree there is a direct link between customer service and business perfor

More Than Half Of Consumers Feel Service Is An Afterthought

Zendesk has seen continued growth in a rather steady fashion. Nearly a decade after the public offering, the company has not yet been able to post breaking-even results.

Zendesk - An Update Heading Into 2022

Software firm Zendesk Inc. on Thursday reiterated the benefits of its proposed acquisition of Momentive Global Inc. and asked shareholders to vote in its favor, right after two activist investors opposed the deal.

News for Zendesk Stock (ZEN)