Verint Systems

Verint Systems, Inc. engages in providing actionable intelligence. It operates through the following segments: Customer Engagement Solutions and Cyber Intelligence Solutions. The Customer Engagement segment includes customer-centric organizations optimize customer engagement, increase customer loyalty, and maximize revenue opportunities, while generating operational efficiencies, reducing cost, and mitigating risk. The Cyber Intelligence Solutions segment addresses the security intelligence market. The company was founded by Daniel Bodner in February 1994 and is headquartered in Melville, NY.

Earnings data Q4 2021

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Verint Systems, Inc. reports robust Q1 results and targets sustained long-term growth through innovative CX Automation

Verint Systems, Inc. delivered strong Q1 results, with robust SaaS momentum and significant wins from global brands. The company is on track to complete its SaaS transition next year, targeting sustained long-term growth through innovative CX Automation. While cautious about the economic environment, Verint is optimistic about driving revenue growth, margin expansion, and cash flow generation.

Verint reports strong Q2 performance, eyes growth in AI capabilities

Verint's Q2 earnings call highlighted solid performance, with a focus on SaaS metrics, platform innovation, and the company's position in the AI adoption cycle. While facing challenges such as elongated sales cycles, Verint outlined strengths in its market position and opportunities for growth, including AI capabilities and SaaS revenue.

Verint Systems surpasses Q3 expectations, eyes AI-driven growth opportunities

Verint Systems delivered strong Q3 performance, exceeding revenue and EPS expectations, with a focus on SaaS growth and customer wins. The company's transition to SaaS is progressing, but it still faces challenges in managing on-premises revenue. However, Verint sees opportunities in AI-driven growth and partner ecosystem expansion.

Verint Systems reports record Q4 performance amidst SaaS momentum

Verint Systems showcased strong performance in Q4 2023, with record gross margin and a focus on SaaS momentum.
While facing challenges like delayed conversions and lower deal values, the company is well-positioned for growth.
Opportunities lie in the growing interest in SaaS, expanding partner ecosystem, and focus on CX automation.
Overall, Verint's strategic direction towards SaaS transition and AI innovation sets a positive trajectory for future growth.

Verint Systems excels in Q1 with strong SaaS growth and strategic focus on AI and customer expansion

Verint Systems demonstrated robust performance in Q1, driven by strong SaaS revenue growth and notable wins from leading brands, positioning the company for future success.
The focus on completing the SaaS transition next year, enhancing AI capabilities, and driving customer ROI through CX automation are key strategic moves for sustained growth.
While facing challenges such as longer sales cycles and economic uncertainty, Verint has opportunities to capitalize on SaaS revenue growth, customer expansion, and market leadership.

Verint Systems reports robust Q2 performance and optimistic outlook

Verint Systems' Q2 performance reflects strong growth in SaaS metrics and revenue, driven by new bookings and customer acquisitions. The company's focus on AI capabilities and specialized bots positions it well for future growth, despite potential market challenges. With an adjusted revenue guidance of $910 million and a positive outlook for the fiscal year, Verint remains optimistic about its long-term prospects.

Verint Systems beats Q3 expectations, eyes growth through AI

Verint Systems delivered strong Q3 performance, exceeding revenue expectations and showcasing growth potential.
The company's focus on CX Automation leadership, bundled SaaS offerings, and AI adoption positions it for future success.
While facing challenges in transitioning on-premises customers to cloud solutions, Verint's strengths in AI and cloud revenue offer growth opportunities.
Investor Day insights and revenue guidance for fiscal '24 signal confidence in Verint's strategic direction and financial outlook.

Verint Systems beats Q4 expectations, eyes AI-driven growth ahead

Verint Systems delivered strong Q4 results, exceeding revenue and EPS expectations.
AI-powered CX automation is driving growth, with significant wins from top brands.
Focus on AI demand, bundled SaaS growth, and margin expansion key for future success.
Company aims for Rule of 40 status by fiscal '27 through sustained growth and profitability.

Verint Systems reports robust Q1 driven by AI business outcomes

Verint Systems excelled in Q1 with strong revenue performance and significant wins across key sectors.
The company's focus on AI-powered bots and SaaS growth highlights its competitive edge and customer value proposition.
While facing industry challenges and a competitive landscape, Verint is well-positioned to capitalize on AI business outcomes and customer needs.

Verint Systems reports robust Q2 AI growth and customer retention

Verint Systems' Q2 performance reflects strong AI momentum and revenue meeting guidance. The company's focus on delivering measurable AI outcomes and innovative AI portfolio positions it well for growth despite competitive challenges. Opportunities lie in expanding AI adoption in the contact center market and meeting evolving customer demands.

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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, announced today a Fortune 500 company has selected the company to deploy artificial intelligence (AI) business outcomes, now. As an existing on-premises customer the brand is taking advantage of the hybrid cloud architecture supported by the Verint Open Platform. They decided to keep their current solutions on-premises and add four AI-powered bots in the cloud. The Verint Open Platform supports hybrid cloud con.

Verint Wins $7 Million Contract to Deliver AI Business Outcomes for Fortune 500 Brand

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint Wins an Eight-Digit Contract to Deliver AI Business Outcomes.

Verint Wins an Eight-Digit Contract to Deliver AI Business Outcomes

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, announced today that its Open Platform was named winner in the “Best Use of Artificial Intelligence (AI)” category at the 2024 CX Awards. Verint Intelligent Virtual Assistant (IVA) was also recognized with a "highly commended" distinction in the "Best Conversational Intelligence Solution" category. These accolades underscore Verint's position as a market leader in the customer experience (CX) automation c.

Verint AI-Powered Platform Secures Top Honor for "Best Use of AI" at 2024 CX Awards

Intuit

Investors looking for stocks in the Computer - Software sector might want to consider either Verint Systems (VRNT) or Intuit (INTU). But which of these two companies is the best option for those looking for undervalued stocks?

VRNT or INTU: Which Is the Better Value Stock Right Now?

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform's unified data hub into the Webex App Hub for Webex Contact Center. Verint Open Platform is built around a unified data hub, which collects all of a brand's behavioral data in a single repository to maximize the business value hidden in their behavioral data. Behavioral data consists of custome.

Verint Open Platform Expands Integration with Webex by Cisco

Verint Systems Inc. (VRNT) Q4 2024 Earnings Call Transcript

While the top- and bottom-line numbers for Verint (VRNT) give a sense of how the business performed in the quarter ended January 2024, it could be worth looking at how some of its key metrics compare to Wall Street estimates and year-ago values.

Compared to Estimates, Verint (VRNT) Q4 Earnings: A Look at Key Metrics

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced results for the three months and year ended January 31, 2024 (FYE 2024). Revenue for the three months ended January 31, 2024 was $265 million, representing 12% year-over-year growth. Revenue for the year ended January 31, 2024 was $910 million on a GAAP basis and $911 million on a non-GAAP basis. For the three months ended January 31, 2024, diluted EPS was $0.37 on a GAAP basis and $1.07 o.

Verint Announces Q4 FYE 2024 Results

SAN FRANCISCO & ORLANDO, Fla.--(BUSINESS WIRE)-- #CXCloud--Talkdesk integrates Verint's advanced, automated workforce management capabilities powered by artificial intelligence (AI) into Talkdesk CX Cloud.

Talkdesk Announces a Deepening Partnership With Verint to Help Contact Centers Increase Customer Experience Automation and Better Manage Workforce Needs With Artificial Intelligence

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its achievement of perfect customer satisfaction scores in all vendor categories in DMG Consulting LLC's 2023-2024 Enterprise Workforce Engagement Management Product and Market Report*. Verint has also maintained its leadership position in contact center workforce engagement management (WEM) based on this latest report. The report provides an in-depth analysis of the contact center WEM mar.

Verint Remains a Global Leader and Earns Perfect Customer Satisfaction Scores in New Contact Center Workforce Engagement Market Report

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced the launch of the Verint TimeFlex Bot to redefine agent scheduling flexibility in the contact center, dramatically elevating employee experience (EX) and reducing manual effort for scheduling changes by supervisors. The Verint TimeFlex Bot is one of many Verint bots powered by sophisticated artificial intelligence (AI) models now available on the Verint Open Platform. The TimeFlex Bot leve.

Verint TimeFlex Bot Leverages AI to Revolutionize Contact Center Agent Scheduling

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT) will conduct a conference call on Wednesday, March 27, 2024 at 4:30 p.m. ET to review its fourth quarter and full-year financial results (for the quarter and year ended January 31, 2024) and discuss its outlook. An earnings press release will be issued after the market closes on March 27th. A real-time webcast of the conference call with presentation slides will be available on Verint's Investor Relations webcast page. Participants may reg.

Verint to Announce Fourth Quarter and Full-Year Financial Results on Wednesday, March 27, 2024

SYDNEY & MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been recognized as the leading workforce management (WFM), quality monitoring (QM) and analytics solutions provider in Asia Pacific (APAC) by the research firm Frost & Sullivan. The company's contact center platform achieved the top market share leadership scores from Frost & Sullivan for each of these segments in a report entitled Asia-Pacific Contact Center A.

Verint Acknowledged as Market Leader for Contact Center Applications in APAC by Frost & Sullivan

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--A new Verint study reveals only 10 percent of contact center leaders believe telephony will have an impact on CX automation over the next 12 months while 53 percent indicated artificial intelligence (AI) and 23 percent said digital channels will be the driving forces behind their CX automation efforts. The survey of 300 contact center leaders in the U.S., U.K., Australia and New Zealand, was conducted by Verint® (NASDAQ: VRNT) and sheds light on current and emer.

New Survey: AI Dominating Customer Engagement Automation Strategies, Necessitating a Pivot to Open Platforms for Contact Centers

MELVILLE, N.Y.--(BUSINESS WIRE)-- #ConvoAI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, was named a Leader in a recently published report, IDC MarketScape: Worldwide General Purpose Conversational AI Software 2023 Vendor Assessment (doc #US49988023, November 2023). This recognition falls on the heels of Verint being named a Leader in the IDC MarketScape: Worldwide Voice of the Customer Applications 2023-2024 Vendor Assessment (doc #US50052123, November 2023). The IDC MarketScape report provi.

Report Recognizes Verint's AI-Powered Bots on the Verint Open Platform

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today was named a Leader in the recently published IDC MarketScape: Worldwide Voice of the Customer Applications 2023–2024 Vendor Assessment*. The report provides a thorough evaluation and assessment of 11 voice of the customer (VoC) application platforms including the most important selection criteria for companies looking to invest in such a solution. Verint was named a Leader due to its scalability and.

Verint Named a Leader in IDC MarketScape Report for Worldwide Voice of the Customer Applications

VRNT vs. INTU: Which Stock Is the Better Value Option?

Synopsys

Investors interested in stocks from the Computer - Software sector have probably already heard of Verint Systems (VRNT) and Synopsys (SNPS). But which of these two stocks offers value investors a better bang for their buck right now?

VRNT or SNPS: Which Is the Better Value Stock Right Now?

MELVILLE, N.Y.--(BUSINESS WIRE)-- #NRF--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced it will demonstrate its open platform capabilities for retailers at NRF 2024, and its new retail research findings are now available. Retailers Need to Deliver, Measure and Monitor Cross Channel Experiences The newly published Verint Experience Index (VXI) Retail Study shows that recent reports of the death of in-store shopping have been greatly exaggerated. Despite the growth in popularit.

Verint Open Platform for Retailers Showcased at NRF 2024, Latest Retail Research Announced

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced its participation in the 26th Annual Needham Growth Conference at the Lotte NY Palace Hotel in New York City on January 18, 2024. Verint's Chief Corporate Development Officer, Alan Roden, and Investor Relations and Corporate Development Director, Matthew Frankel, will host one-on-one meetings with investors. Please reach out to your Needham salesperson for additional information and to pla.

Verint Announces Participation in Upcoming Investor Conference

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced the booking of a contract valued at more than $49 million from a leading U.S. healthcare company to increase customer experience (CX) automation in their customer operations. “We are pleased to receive this strong endorsement of our differentiated open platform and CX Automation strategy. Earlier this year, we announced our next generation, AI-powered open platform. This large contract, wh.

Verint Secures $49 Million Contract to Increase CX Automation for Leading Healthcare Company

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company™ today announced its Open CCaaS™ (Contact Center as a Service) Platform has been named the winner in the Best Customer Engagement Solution category at the UC Today Partner Awards. The prestigious award recognizes Verint's commitment to innovation, channel growth, exceptional partner experience and market success. Judges assessed vendors and service providers selling customer engagement solutions through a p.

Verint Open CCaaS Platform Named Best Customer Engagement Solution in UC Today Partner Awards

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced that it has been recognized throughout 2023 as an industry leader in multiple awards hosted by TMCnet, a business-to-business integrated media company focused on communications and technology news. These awards highlight the versatility of the Verint Open CCaaS™ (Contact Center as a Service) Platform as a foundation for delivering customer experience (CX) automation powered by data, artifi.

Verint Sweeps Multiple TMCnet Customer Engagement Awards in 2023

MELVILLE, N.Y.--(BUSINESS WIRE)-- #ConvoAI--Verint® (NASDAQ: VRNT), The Customer Engagement Company™, today announced that its Intelligent Virtual Assistant (IVA)™ solution has received top scores and is positioned as the leader for product completeness, flexibility and strategic potential among 16 solution providers evaluated in the 2023 Conversational AI Intelliview: Decision Makers' Guide to Enterprise Intelligent Assistants report by Opus Research.* Verint IVA is cited for exceeding criteria and offer.

Verint Named Leader in 2023 Opus Research Conversational AI Evaluation

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The customer is always right when it comes to the bottom line. The key to any growing business is keeping customers happy and coming back for more.

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