Verint Systems

Verint Systems, Inc. engages in providing actionable intelligence. It operates through the following segments: Customer Engagement Solutions and Cyber Intelligence Solutions. The Customer Engagement segment includes customer-centric organizations optimize customer engagement, increase customer loyalty, and maximize revenue opportunities, while generating operational efficiencies, reducing cost, and mitigating risk. The Cyber Intelligence Solutions segment addresses the security intelligence market. The company was founded by Daniel Bodner in February 1994 and is headquartered in Melville, NY.

Earnings data Q1 2022

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Earnings data Q4 2025

Verint Systems, Inc. reports robust Q1 results and targets sustained long-term growth through innovative CX Automation

Verint Systems, Inc. delivered strong Q1 results, with robust SaaS momentum and significant wins from global brands. The company is on track to complete its SaaS transition next year, targeting sustained long-term growth through innovative CX Automation. While cautious about the economic environment, Verint is optimistic about driving revenue growth, margin expansion, and cash flow generation.

Verint reports strong Q2 performance, eyes growth in AI capabilities

Verint's Q2 earnings call highlighted solid performance, with a focus on SaaS metrics, platform innovation, and the company's position in the AI adoption cycle. While facing challenges such as elongated sales cycles, Verint outlined strengths in its market position and opportunities for growth, including AI capabilities and SaaS revenue.

Verint Systems surpasses Q3 expectations, eyes AI-driven growth opportunities

Verint Systems delivered strong Q3 performance, exceeding revenue and EPS expectations, with a focus on SaaS growth and customer wins. The company's transition to SaaS is progressing, but it still faces challenges in managing on-premises revenue. However, Verint sees opportunities in AI-driven growth and partner ecosystem expansion.

Verint Systems reports record Q4 performance amidst SaaS momentum

Verint Systems showcased strong performance in Q4 2023, with record gross margin and a focus on SaaS momentum.
While facing challenges like delayed conversions and lower deal values, the company is well-positioned for growth.
Opportunities lie in the growing interest in SaaS, expanding partner ecosystem, and focus on CX automation.
Overall, Verint's strategic direction towards SaaS transition and AI innovation sets a positive trajectory for future growth.

Verint Systems excels in Q1 with strong SaaS growth and strategic focus on AI and customer expansion

Verint Systems demonstrated robust performance in Q1, driven by strong SaaS revenue growth and notable wins from leading brands, positioning the company for future success.
The focus on completing the SaaS transition next year, enhancing AI capabilities, and driving customer ROI through CX automation are key strategic moves for sustained growth.
While facing challenges such as longer sales cycles and economic uncertainty, Verint has opportunities to capitalize on SaaS revenue growth, customer expansion, and market leadership.

Verint Systems reports robust Q2 performance and optimistic outlook

Verint Systems' Q2 performance reflects strong growth in SaaS metrics and revenue, driven by new bookings and customer acquisitions. The company's focus on AI capabilities and specialized bots positions it well for future growth, despite potential market challenges. With an adjusted revenue guidance of $910 million and a positive outlook for the fiscal year, Verint remains optimistic about its long-term prospects.

Verint Systems beats Q3 expectations, eyes growth through AI

Verint Systems delivered strong Q3 performance, exceeding revenue expectations and showcasing growth potential.
The company's focus on CX Automation leadership, bundled SaaS offerings, and AI adoption positions it for future success.
While facing challenges in transitioning on-premises customers to cloud solutions, Verint's strengths in AI and cloud revenue offer growth opportunities.
Investor Day insights and revenue guidance for fiscal '24 signal confidence in Verint's strategic direction and financial outlook.

Verint Systems beats Q4 expectations, eyes AI-driven growth ahead

Verint Systems delivered strong Q4 results, exceeding revenue and EPS expectations.
AI-powered CX automation is driving growth, with significant wins from top brands.
Focus on AI demand, bundled SaaS growth, and margin expansion key for future success.
Company aims for Rule of 40 status by fiscal '27 through sustained growth and profitability.

Verint Systems reports robust Q1 driven by AI business outcomes

Verint Systems excelled in Q1 with strong revenue performance and significant wins across key sectors.
The company's focus on AI-powered bots and SaaS growth highlights its competitive edge and customer value proposition.
While facing industry challenges and a competitive landscape, Verint is well-positioned to capitalize on AI business outcomes and customer needs.

Verint Systems reports robust Q2 AI growth and customer retention

Verint Systems' Q2 performance reflects strong AI momentum and revenue meeting guidance. The company's focus on delivering measurable AI outcomes and innovative AI portfolio positions it well for growth despite competitive challenges. Opportunities lie in expanding AI adoption in the contact center market and meeting evolving customer demands.

Verint Systems beats Q3 expectations, eyes AI growth opportunities

Verint Systems delivered strong Q3 results, surpassing revenue and EPS guidance.
The company's focus on AI-driven solutions and hybrid cloud architecture is driving growth.
Challenges lie in maintaining guidance and sustaining growth momentum in key metrics.
Opportunities include expanding market reach, leveraging partnerships, and driving innovation.

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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a business process outsourcer (BPO) reported groundbreaking AI business outcomes using the Verint Call Risk Scoring Bot, blocking $6 million of self-service fraudulent attempts throughout July 2024. The BPO is offering citizens a self-service tool to collect state unemployment insurance payments. As sophisticated fraudsters aggressively target such programs, the BPO chose the Verint Open Pl.

BPO Fights Self-Service Fraud with Verint Call Risk Scoring Bot

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading bank has improved its contact center Net Promoter Score® (NPS) twelvefold through the AI-powered Verint Quality Bot and Verint Coaching Bot. The Verint Quality Bot was deployed to automate the quality process and create an accurate, consistent view of performance and agent skills in the contact center. The Verint Coaching Bot was deployed to provide real-time assistance to agents.

Leading Bank Reports Major CX Improvement Driven by Verint AI-powered Bots

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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading insurance company awarded Verint a $4.5 million contract over three years. They will use the Verint bots to increase CX automation and deliver AI business outcomes across their contact center of 3,000 agents. The insurer is looking to increase agent capacity and elevate CX across three business units. They will deploy multiple AI-powered Verint bots including the Exact Transcripti.

Leading Insurer Awards Verint $4.5 Million Contract to Deploy AI-Powered Bots

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that the AI-powered Verint Data Insights Bot is delivering quick, groundbreaking contact center insights to business users across several major brands. A major pharmaceutical brand deployed the Verint Data Insights Bot last month and quickly benefited from AI business outcomes. Within days of the initial deployment of the bot, they were able to completely automate the creation of an analytic das.

Verint Data Insights Bot Empowers Business Users Across Major Brands

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, announced an order for the groundbreaking Verint TimeFlex Bot from a leading U.S. car rental company. The brand purchased the TimeFlex Bot to reduce attrition among its 400 reservations agents in the contact center. The TimeFlex Bot provides unlimited schedule flexibility while improving schedule quality and automatically calculating the impact of shift changes based on forecasted volumes, capacity and performa.

Leading Rental Car Company Purchases Verint TimeFlex Bot to Reduce Contact Center Workforce Attrition

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MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading UK insurer deployed a Verint AI-powered bot and saved more than $1 million (USD) with a 22 percent increase in customer satisfaction. Handling more than four million customer interactions annually, the insurer benefitted from the industry-leading transcription accuracy of the Verint Exact Transcription Bot. Leveraging highly accurate interaction data, they were able to gain a 360-.

Leading UK Insurer Reports Tangible AI Business Outcomes with Verint

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a healthcare service provider has reported a 10 percent increase in their contact center agent capacity after deploying the Verint Intelligent Virtual Assistant (IVA). The company manages 10 million customer interactions per year in their contact center. To manage these high interaction volumes, the company deployed Verint IVA to increase agent capacity and deliver tangible AI business outc.

Healthcare Service Provider Increases Agent Capacity by 10 Percent with Verint Intelligent Virtual Assistant

LONDON--(BUSINESS WIRE)--1GLOBAL, a top-tier mobile virtual network operator (MVNO) today announced a strategic partnership with Verint to transform compliance across the financial services and trading sectors to upgrade mobile compliance recording solutions for financial institutions throughout the world. Through this new alliance, 1GLOBAL will now provide all of its global clients with trusted cloud-based recording solutions supported by Verint Financial Compliance. Professionals with complia.

1GLOBAL and Verint Partner to Deliver Enhanced Cloud-Based Mobile Compliance Recording Solutions for Financial Trading Organisations Worldwide

MELVILLE, N.Y.--(BUSINESS WIRE)-- #CXautomation--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading U.S. retailer has significantly reduced its hiring costs across approximately 2,000 new agent hires annually after deploying the Verint Interviewing Bot. Prior to Verint, hiring agents required a manual, two-step recruiting process. The Verint Interviewing Bot analyzes candidates' responses to interview questions and identifies candidates with the highest probability of success in.

Top 10 U.S. Retailer Uses Verint Interviewing Bot for Contact Center Hiring

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading online retailer is expanding its Verint deployment to deliver AI business outcomes now™ across their e-commerce website and their contact center. The brand wanted to improve the digital experience for customers interacting with its online retail business. Verint Intelligent Virtual Assistant (IVA) was selected to automate customer support and transactions resulting in reduced cont.

Retailer Expands Verint AI-Powered Bots Across E-Commerce and Contact Center

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a top 10 U.S. public utility company signed a multi-year contract for the Verint Open Platform. They plan to increase CX automation and deliver AI business outcomes in their 1,800-agent contact center. The utility company's CX automation goals include reducing costs, elevating insights into customer trends, improving retention, identifying upsell opportunities and taking a more holistic app.

Verint Awarded $6.5 Million Deal from Top 10 U.S. Public Utility Company to Deploy Multiple AI-powered Bots

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that its Verint Intelligent Virtual Assistant (IVA) has been honored as the “Best Virtual Agent Solution” in the seventh annual AI Breakthrough Awards program. This accolade, presented by prominent market intelligence organization AI Breakthrough, recognizes the best companies, technologies and products in the Artificial Intelligence (AI) industry. Available on the Verint Open Platform, the Veri.

Verint Wins AI Breakthrough Award for “Best Virtual Agent Solution”

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a global insurance company has reported strong AI business outcomes using multiple bots with the Verint Open Platform. The global insurance company deployed the Verint Exact Transcription Bot, Verint Coaching Bot and Verint Quality Bot in its contact center operations and reported the following tangible AI business outcomes: Verint Exact Transcription Bot achieved 95 percent call categoriza.

Global Insurance Brand Reports Strong AI Business Outcomes with Verint Bots

Buy rating for Verint Systems with growth expected to inflect to mid-teens as SaaS revenue increases. VRNT positioned to benefit from AI solutions in contact center automation with strong growth potential. Strong execution in SaaS transition and near-term demand momentum support bullish outlook for VRNT's valuation and growth prospects.

Verint Systems: Buy Rating On Strong Secular Tailwinds And Growth Inflection

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading financial services brand selected the Verint Open Platform to support its contact center made up of 1,800 agents. The brand evaluated multiple vendors and awarded Verint the contract based on its open approach and ability to deliver tangible AI business outcomes. The Verint Open Platform will consolidate siloed behavioral data into a unified hub within the platform's core. In addi.

Leading Financial Services Company to Deploy Multiple Verint AI-powered Bots

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading U.S. travel company has been using Verint bots to achieve successful self-service containment of 95 percent of their customer interactions. The travel company is using Verint's AI-powered IVA to handle six million digital customer interactions per year related to travel booking, changes and cancellations. The company also reported positive customer experiences when their customers.

Travel Company Uses Verint Bots for 95 Percent of Their Customer Bookings

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI business outcomes with an estimated savings of $2 million. The brand transitioned from a manual, time-consuming quality process to a modern streamlined quality process using the AI-powered Verint Quality Bots to evaluate agents across 100 percent of their customer interactions.

Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced a $13 million, multi-year contract with a Fortune 25 brand to deploy knowledge management, including two bots, across 60,000 agents. With tens of millions of customers, the brand is looking to simultaneously improve the customer and agent experiences while lowering operating costs. The company will deploy the AI-powered Verint Knowledge Creation and Knowledge Suggestion Bots embedded in the Know.

Verint Awarded a $13 Million Deal from a Fortune 25 Brand to Deploy Multiple AI-Powered Bots and Drive AI Business Outcomes in the Contact Center

While all eyes are on Nvidia, whose stock surged by almost 5% yesterday, overtaking Apple to become the second most valuable company in the world, only behind Microsoft, with a market cap hitting $3 trillion, another tech company, Verint Systems NASDAQ: VRNT, put in an impressive display.

Verint Systems Impresses With Strong Earnings

MELVILLE, N.Y.--(BUSINESS WIRE)-- #AI--Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a major multinational hotel brand is using the advanced conversational AI capabilities of the Verint Open Platform. The hotel is deploying Verint Intelligent Virtual Assistant (IVA) across more than 10 million digital and voice guest interactions annually. Verint IVA makes it easy for hotel guests to change their travel plans, make reservations and solve issues through personalized conversa.

Leading Hotel Brand Increases Self-Service Containment by 60 Percent Across More Than 10 Million Customer Interactions Annually with Verint Bots

Verint Systems Inc. (NASDAQ:VRNT ) Q1 2025 Earnings Conference Call June 4, 2024 4:30 PM ET Company Participants Matthew Frankel - IR & Corporate Development Director Dan Bodner - CEO Grant Highlander - CFO Conference Call Participants Shaul Eyal - TD Cowen Joshua Reilly - Needham Steven Wahrhaftig - Wedbush Securities Billy Fitzsimmons - Jefferies Operator Thank you for standing by, and welcome to Verint's First Quarter Fiscal Year 2025 Earnings Conference Call. At this time, all participants are in a listen-only mode.

Verint Systems Inc. (VRNT) Q1 2025 Earnings Call Transcript

Verint Systems (VRNT) came out with quarterly earnings of $0.59 per share, beating the Zacks Consensus Estimate of $0.54 per share. This compares to earnings of $0.53 per share a year ago.

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