UserTesting

UserTesting, Inc. engages in the operation of a software-as-a-service (SaaS) platform that enables organizations to know experiences of people as they engage with products, designs, apps, processes, concepts, or brands in the United States, the United Kingdom, and internationally. Its platform captures customer perspectives from targeted audiences who share their thoughts for digital, real-world, or omnichannel experiences. The company was founded by Darrell Benatar and David Garr in June 2007 and is headquartered in San Francisco, CA.

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AUSTIN, Texas--(BUSINESS WIRE)--UserTesting, the leading provider of human insights for innovators, today announced the winners of the illumi Awards at its annual customer conference, The Human Insight Summit (THiS). This year's summit brought together builder and creator teams to emphasize the crucial role human insights play in decision-making, driving innovation, and delivering impactful products and experiences. THiS 2024 focused on team collaboration, continuous learning, and co-creation w.

UserTesting Celebrates 2024 illumi Award Winners at The Human Insight Summit

AUSTIN, Texas--(BUSINESS WIRE)--UserTesting, the leading provider of human insights for innovators, today unveiled several groundbreaking innovations at The Human Insight Summit (THiS) 2024. As part of the company's commitment to delivering a unified, all-in-one enterprise platform following its merger with UserZoom, these new features are designed to help organizations anticipate customer needs and accelerate business growth. These latest advancements—the Insights Hub featuring AI Insights Dis.

UserTesting Unveils New Innovations at THiS 2024 to Drive Proactive Customer Experience

AUSTIN, Texas--(BUSINESS WIRE)--UserTesting, the leading provider of human insights for innovators, today announced the launch of its new quarterly Pulse Reports series, starting with the release of its Q4 2024 reports. These consumer trend reports deliver critical insights for five major industries: Retail, Healthcare, Financial Services, Media & Entertainment, and High Tech. Each report addresses the most pressing challenges and opportunities organizations face today—whether it's navigati.

UserTesting Launches Quarterly Pulse Reports, Debuts Q4 2024 Insights for Retail, Healthcare, Finance, Media & Tech

SAN FRANCISCO--(BUSINESS WIRE)--UserTesting, the leading provider of human insights for innovators, today announced that it has joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate program. Being accepted onto the program confirms UserTesting as an AWS Software Partner and acknowledges its commitment to driving customer success and innovation on the AWS Cloud. The AWS ISV Accelerate program is designed to empower AWS Software Partners that demonstrate high performan.

UserTesting Achieves AWS ISV Accelerate Status, Increasing the Accessibility of its Human Insight Platform and Accelerating Innovation

SAN FRANCISCO--(BUSINESS WIRE)--UserTesting, the leading provider of human insights for innovators, today announced the appointment of Johann Wrede as Chief Marketing Officer. Wrede will lead the company's global marketing efforts, focusing on driving market presence, deepening customer engagement, and positioning UserTesting as the go-to platform for human insights. With over 25 years of experience in developing, selling, and marketing customer databases, CRM, and CX solutions, he's a passiona.

UserTesting Welcomes Johann Wrede as Chief Marketing Officer to Expand Global Market Presence

SAN FRANCISCO--(BUSINESS WIRE)-- #ArtificialIntelligence--UserTesting Global Survey: 88% of Adults Prefer Human Assistance for Insurance Advice, but AI Interest is Rising.

UserTesting Global Survey: 88% of Adults Prefer Human Assistance for Insurance Advice, but AI Interest is Rising

SAN FRANCISCO--(BUSINESS WIRE)-- #CX--UserTesting Appoints Baran Erkel as Chief Strategy Officer.

UserTesting Appoints Baran Erkel as Chief Strategy Officer

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting Announces Keynote Speaker Adam Alter for Its Fourth Annual Customer Conference, The Human Insight Summit (THiS) 2024.

UserTesting Announces Keynote Speaker Adam Alter for Its Fourth Annual Customer Conference, The Human Insight Summit (THiS) 2024

SAN FRANCISCO--(BUSINESS WIRE)--UserTesting, a leader in experience research and insights, today announced that Eric Johnson has been appointed Chief Executive Officer, effective immediately. He succeeds CEO Andy MacMillan, who has stepped down after successfully leading the Company for over six years. MacMillan will continue to support UserTesting in an advisory capacity and remain an investor. Johnson has over two decades of leadership experience in market-leading enterprise software companie.

UserTesting Announces Chief Executive Officer Leadership Transition

CARLSBAD, Calif. & SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--curaJOY Partners with UserTesting to Make Behavioral Health Solutions Accessible.

curaJOY Partners with UserTesting to Make Behavioral Health Solutions Accessible

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting, a SaaS leader in experience research and insights, today announced the availability of the UserTesting Human Insight Platform on the Amazon Web Services (AWS) Marketplace. Having UserTesting on the AWS Marketplace simplifies the procurement process for AWS customers, allowing for quick deployment and scalability of UserTesting's solutions for experience feedback and measurement. As demand for convenient online purchasing of enterprise solutions grows.

UserTesting's Human Insight Platform Now Available on the AWS Marketplace

SAN FRANCISCO--(BUSINESS WIRE)-- #CTO--USERTESTING APPOINTS DAVID SMITH AS NEW CHIEF TECHNOLOGY OFFICER.

UserTesting Appoints David Smith as New Chief Technology Officer

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #Benchmarking--Banco Sabadell Elevates Customer Experience with UserTesting's QXscore.

Banco Sabadell Elevates Customer Experience with UserTesting's QXscore

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting's July 2024 Product Release: Innovations Designed to Enhance the Depth and Relevance of Insights Collected Through AI-Powered Surveys.

UserTesting Unveils July 2024 Product Release: Innovations Designed to Enhance the Depth and Relevance of Insights Collected Through AI-Powered Surveys

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting Survey Shows 68% of American Social Media Users Have Positive Shopping Experiences on These Platforms, Similar to the UK and Australia.

UserTesting's Global Survey Shows 68 Percent of American Adults Who Use Social Media Report Having Positive Shopping Experiences on These Platforms, Similar to the UK and Australia

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting's 2024 Retail Benchmark Report Reveals Key Insights for Retail Success.

UserTesting's 2024 Retail Benchmark Report Reveals Key Insights for Retail Success

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting's QXscore: A Benchmark for Digital Experience Excellence.

UserTesting's QXscore: A Benchmark for Digital Experience Excellence

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--60 Percent of the Top 100 Most Valuable Brands 2024 List Powered by UserTesting.

60 Percent of the Top 100 Most Valuable Brands 2024 List Powered by UserTesting

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #AI--Navigating the Future of Experience Research: UserTesting Unveils New Feedback Engine and Broadens AI Capabilities to Surveys.

Navigating the Future of Experience Research: UserTesting Unveils New Feedback Engine and Broadens AI Capabilities to Surveys

SAN FRANCISCO--(BUSINESS WIRE)-- #CX--TULA Skincare Leverages UserTesting to Help Boost Conversion Rates by 300% with Innovative Shade Finder Tool.

TULA Skincare Leverages UserTesting to Help Boost Conversion Rates by 300% with Innovative Shade Finder Tool

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting Appoints Mark Chamberlain as Chief Financial Officer.

UserTesting Appoints Mark Chamberlain as Chief Financial Officer

SAN FRANCISCO--(BUSINESS WIRE)-- #ArtificialIntelligence--UserTesting Advances Experience Research with GA of its AI Insight Summary, Enabling Users to Quickly Analyze and Summarize Findings.

UserTesting Advances Experience Research with General Availability of its AI Insight Summary, Enabling Users to Quickly Analyze and Summarize Findings at a Click of a Button

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences.

UXReactor Joins the UserTesting Partner Program to Bring Human Insight to Small Businesses Looking to Differentiate Through Digital Experiences

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #ArtificialIntelligence--UserTesting's Global Survey Uncovers American Preference for Online and AI-Based Healthcare Insights Compared to Counterparts in Australia and the UK.

UserTesting's Global Survey Uncovers American Preference for Online and AI-Based Healthcare Insights Over Traditional Doctor Consultations Compared to Counterparts in Australia and the United Kingdom

SAN FRANCISCO--(BUSINESS WIRE)---- $USER #CX--UserTesting Announces the Appointment of Jamie Anderson as Chief Revenue Officer.

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