TELUS International (Cda)

TELUS International (CDA), Inc. operates as a digital customer experience (CX) innovator that designs, builds and delivers solutions. It delivers next-generation solutions, including AI and content moderation, for global and disruptive brands. The firm's solutions and services include AI Data Solutions, Digital Experience, Customer Experience, IT Lifecycle, Advisory Services, Trust, Safety & Security, and Back Office & Automation. The company was founded in 2005 and is headquartered in Vancouver, Canada.

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TELUS International (CDA), Inc. engages in providing information technology services and multilingual customer services. It operates through the following geographical segments: Asia Pacific, Europe, Central America, and North America. The Asia Pacific segment includes China, India, Japan, Philippines, Singapore, and South Korea. The Europe segment is involved in Austria, Bulgaria, Bosnia and Herzegovina, Czech Republic, Denmark, Finland, France, Germany, Ireland, Latvia, Poland, Romania, Slovakia, Spain, Switzerland, Turkey, and United Kingdom countries. The Central America segment refers to the Costa Rica, El Salvador, and Guatemala. The North America segment relates to Canada and the United States locations. The company was founded in 2005 and is headquartered in Vancouver, Canada.

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, today announced the launch of Experts Engine, a fully-managed, tech-enabled experts-on-demand sourcing solution for generative AI (GenAI) model builders. Experts Engine programmatically matches human expertise to GenAI tasks such as data c.

TELUS International Launches Experts Engine to Provide Highly Accurate, Predictably Faster and Cost-optimized Training Data for Generative AI Models

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it was named a "Leader" in the IDC MarketScape: Worldwide Data Labeling Software 2023 Vendor Assessment. This global assessment evaluated vendors offering data labeling software techno.

TELUS International a Leader in IDC MarketScape: Worldwide Data Labeling Software 2023 Vendor Assessment

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VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, today announced the official opening of its latest site in Casablanca, Morocco. The newly constructed, state-of-the-art facility is part of the company's recent expansion into Africa and combines cutting-edge technology with an environment.

TELUS International Celebrates the Launch of Eco-Friendly Site in Morocco As Part of Its Expansion into EMEA

VANCOUVER, British Columbia--(BUSINESS WIRE)--More than half (55%) of consumers surveyed believe they understand how Generative AI (GenAI) models are trained. However, nearly two-thirds (60%) were not aware that some media companies (recently, The New York Times) have restricted access to its information and data, including articles and general site content, in the training of GenAI models. That's according to a recent TELUS International (NYSE and TSX: TIXT) survey of 1,000 U.S. adults who are.

TELUS International Survey Reveals Nearly Two-Thirds of Consumers Not Aware Media Companies Restrict Generative AI (GenAI) Models From Being Trained on Their Articles and Content

TELUS International (Cda) Inc. (NYSE:TIXT ) Q3 2023 Results Conference Call November 3, 2023 9:30 AM ET Company Participants Jason Mayr - Head of Investor Relations and Treasurer Jeff Puritt - President and Chief Executive Officer Vanessa Kanu - Chief Financial Officer Conference Call Participants Ramsey El-Assal - Barclays Maggie Nolan - William Blair Aravinda Galappatthige - Canaccord Annuity Tien-tsin Huang - J.P. Morgan Stephanie Price - CIBC Richard Tse - National Bank Financial Markets Divya Goyal - Scotiabank Cassie Chan - Bank of America Keith Bachman - BMO James Faucette - Morgan Stanley Operator Good morning, ladies and gentlemen.

TELUS International (Cda) Inc. (TIXT) Q3 2023 Earnings Call Transcript

Telus International (TIXT) came out with quarterly earnings of $0.21 per share, missing the Zacks Consensus Estimate of $0.22 per share. This compares to earnings of $0.32 per share a year ago.

Telus International (TIXT) Q3 Earnings Lag Estimates

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the launch of Fuel iX, the company's enhanced solution backed by the power of generative AI (GenAI) to deliver end-to-end CX innovation and AI-fueled intelligent experiences (iX). With.

TELUS International Launches Fuel iX to Drive AI-fueled Intelligent Experiences for Brands and Their Customers

Telus International (TIXT) doesn't possess the right combination of the two key ingredients for a likely earnings beat in its upcoming report. Get prepared with the key expectations.

Earnings Preview: Telus International (TIXT) Q3 Earnings Expected to Decline

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT) will release its third quarter 2023 results on November 3, 2023, before the North American market open hours, and host a conference call on the same day at 9:30 a.m. (ET) / 6:30 a.m. (PT), where management will review the results, followed by a question and answer session with pre-qualified analysts. A webcast of the conference call will be streamed live on the TELUS International Investor Relations website a.

TELUS International will release third quarter 2023 results and host an investor call on November 3

TELUS International (Cda) Inc. provides customer experience consulting and technology solutions globally. Management has reduced growth guidance from lowered client spending, and profitability has dropped due to delays in European headcount reductions. My near-term outlook on TELUS International is Bearish [Sell].

TELUS International Suffers Headcount Reduction Delays And Lowered Growth

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, has been named a ‘Leader' in the Americas for a fifth consecutive year by global research and advisory firm, Everest Group, in its Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2023.

TELUS International Named a ‘Leader' for the Fifth Consecutive Year on Everest Group's 2023 PEAK Matrix® for Customer Experience Management

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it has been named a Leader in NelsonHall's Evaluation Assessment Tool (NEAT) for Content Transformation Services and its subcategories for cost optimization and revenue generation. “It.

TELUS International Ranked a Leader in NelsonHall Content Transformation Services 2023 NEAT Assessment

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it was named to the 2023 Constellation ShortList™ for Customer Experience (CX) Operations Services: Global for its leading delivery of critical transformation initiative requirements f.

TELUS International Named to Constellation ShortList™ for Customer Experience (CX) Operations Services: Global

TELUS International (Cda) Inc. (NYSE:TIXT ) Q2 2023 Earnings Conference Call August 4, 2023 10:30 AM ET Corporate Participants Jason Mayr - Head of Investor Relations and Treasurer Jeff Puritt - President & Chief Executive Officer Vanessa Kanu - Chief Financial Officer Conference Call Participants Tien-tsin Huang - JPMorgan Ramsey El-Assal - Barclays Aravinda Galappatthige - Canaccord Cassie Chan - Bank of America Daniel Chan - TD Cowen Maggie Nolan - William Blair Keith Bachman - BMO Ryan Potter - Citi Divya Goyal - Scotiabank Stephanie Price - CIBC Operator Good morning. Ladies and gentlemen, welcome to the TELUS International Second Quarter 2023 Investor Call.

TELUS International (Cda) Inc. (TIXT) Q2 2023 Earnings Call Transcript

Telus International (TIXT) came out with quarterly earnings of $0.17 per share, beating the Zacks Consensus Estimate of $0.15 per share. This compares to earnings of $0.30 per share a year ago.

Telus International (TIXT) Surpasses Q2 Earnings and Revenue Estimates

TELUS

TELUS International dropped 31% on July 14 and closed near the lows of the day. We look at the reset guidance and whether the valuation is getting appealing. We examine the parent, TELUS, finally hitting some of our older price targets and see whether we can pick this up.

TELUS International: Growth Story Breakdown Drags TELUS With It

Telus International recently provided preliminary Q2 results and a full-year performance target that disappointed investors. The company slashed its revenue and earnings targets for the current fiscal year.

Why Telus International Stock Is Plummeting Today

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today released a preliminary summary of financial results for the quarter ended June 30, 2023, and updated its full-year 2023 outlook. All figures in this news release, and elsewhere in TELUS Internationa.

TELUS International provides a preliminary view of second quarter results and a revision to full-year outlook for 2023

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands, today announced that Maria Pardee, Chief Commercial Officer, will retire from her executive role effective December 31, 2023. Maria joined the company in February 2021, bringing with her more than 25 years of leadership experience.

Chief Commercial Officer, Maria Pardee, Announces Retirement From TELUS International After a Successful 30-Year Career in the Technology Industry

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VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the appointment of Jose-Luis Garcia as the company's Chief Operating Officer (COO), effective today. “On behalf of our more than 75,000 team members around the world, I am very pleased to welcome Jose-Luis.

TELUS International Appoints Jose-Luis Garcia as Chief Operating Officer to Lead Global Service Delivery Operations

VANCOUVER, British Columbia--(BUSINESS WIRE)--A recent survey from TELUS International, a leading digital customer experience (CX) innovator with nearly two decades of artificial intelligence (AI) experience, reveals customer concerns regarding bias in AI algorithms and perceived lack of transparency in the utilization of generative AI. Missed Opportunities and Irrelevant Content?: Consumers Say Bias is Preventing AI From Making Smart Recommendations & Connecting Them to New Opportunities M.

TELUS International Survey Reveals Customer Concerns About Bias in Generative AI

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds, and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced the results from its annual general meeting of shareholders which took place on May 12, 2023. All director nominees were elected to the Board of Directors and Deloitte LLP were appointed a.

TELUS International reports voting results from its annual general meeting

VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International (NYSE and TSX: TIXT), a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced it has established operations in South Africa and Morocco. TELUS International now operates in 32 countries located across five continents around the world. “TELUS International's expansion.

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